BSOD caused by NTFS.sys & ntoskrnl.exe on a brand new PC.

Hi Nosco,

Welcome to the 10forums.

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble.

Please uninstall programs you don't know / don't use.

The most recent crash does have a lot of NTFS activity, which might point to a failing / damaged hard drive(s).
A process died, possibly due to hard drive problems.
Please follow instructions below to check the hard drive(s)

The Plantronics GameCom sound driver has been flagged.
Please check here for driver updates

Code:

*** WARNING: Unable to verify timestamp for PLTGC.sys
*** ERROR: Module load completed but symbols could not be loaded for PLTGC.sys

0: kd> lmvm pltgc
start             end                 module name
fffff800`c8e00000 fffff800`c8f90000   PLTGC    T (no symbols)           
    Loaded symbol image file: PLTGC.sys
    Image path: \SystemRoot\system32\drivers\PLTGC.sys
    Image name: PLTGC.sys
    Timestamp:        Fri Nov 04 09:47:57 2011 (4EB3A6BD)
    CheckSum:         0015352D
    ImageSize:        00190000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Diagnostics Test

 HDD TEST

Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials...s-how-use.html

   Note

Do not run SeaTools on an SSD as the results will be invalid.

Run chkdsk http://www.sevenforums.com/tutorials...isk-check.html

Nosco said:

I do not understand what I'm supposed to download on the GamesCom driver.

Apologies, I didn't look good enough.
I see it is likely a headset.
This is likely a conflict between the audio devices.
When using the headset, please disable every other audio device that you can find in sound manager.
But, it is smart to check for driver updates looking at the date, although I do not really know from where you need to get them.

axe0 said:

Apologies, I didn't look good enough.
I see it is likely a headset.
This is likely a conflict between the audio devices.
When using the headset, please disable every other audio device that you can find in sound manager.
But, it is smart to check for driver updates looking at the date, although I do not really know from where you need to get them.

Yes, it's a headset that comes with it's own driver to turn on Dolby Surround 7.1
It is up to date.
I will disable other sound devices.

Edit 1

Should I run the short drive self test, short generic test and long generic test and give the results of all 3 or just run 1 of them?

Also, what sort of a scan should I do on chkdsk?

Edit 2

I've conducted all 3 tests from SeaGate tool and they all passed.
Will attempt chkdsk.

Edit 3

Chkdsk turned up with nothing.

What now?