Windows 10: BSODs without a clear pattern (whea_uncorrectable_error)

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  1.    28 Sep 2015 #1

    BSODs without a clear pattern (whea_uncorrectable_error)


    My PC has been getting BSODs for a long time. I had W7 before W10 and the BSODs were kinda the same. I say kinda because there weren't many patterns really. I got BSODs frequently with League of Legends. I could get multiple during one game and sometimes I could play 5-10 without any. I stopped playing LoL because of this.

    With Battlefield 3 however, I get BSODs after only a couple minutes of playing. The other blue screens I get are just random. Like when browsing the internet. I can play many games without any BSODs, just not all of them.

    My OS is on my C drive, which is a 64gb Crucial M4 SSD. I have a secondary drive which is a 500gb HDD. My OS plus a couple of applications are on my SSD, the rest is on the HDD. I once tried moving League of Legends to my SSD to see if it solved anything, but it didn't.

    The error message I get is: whea_uncorrectable_error

    The DM Log collector gets stuck on 'generating msinfo report' so I have manually included my dmp files and my DxDiag. If you need more info, just ask me.
      My ComputerSystem Spec


  2. Posts : 11,547
    Windows 10 Pro
       28 Sep 2015 #2

    Hi st0rmetom,

    Welcome to the 10forums.

    Please reboot your system and try the tool again.
      My ComputersSystem Spec

  3.    28 Sep 2015 #3

    The DM Log collector gets stuck on 'generating msinfo report' (6 minutes)
      My ComputerSystem Spec


  4. Posts : 11,547
    Windows 10 Pro
       28 Sep 2015 #4

    Please try BSOD Inspector
      My ComputersSystem Spec

  5.    28 Sep 2015 #5

    Same thing I suppose
      My ComputerSystem Spec


  6. Posts : 11,547
    Windows 10 Pro
       28 Sep 2015 #6

    I do not know enough from your system to provide a full analyse, but you can find below what I found and suggestions.

    The errors are 0x124 WHEA_UNCORRECTABLE_ERROR (Windows Hardware Error Architecture)
    This means that there are problems with your hardware, but this error is mostly caused by overclocking or faulty drivers.

    The cause is a level 1 cache error reported by the CPU.
    Code:
    6: kd> !errrec ffffe000abb40028
    ===============================================================================
    Common Platform Error Record @ ffffe000abb40028
    -------------------------------------------------------------------------------
    Record Id     : 01d0fa0b632083bb
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 9/28/2015 19:00:06 (UTC)
    Flags         : 0x00000000
    
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe000abb400a8
    Section       @ ffffe000abb40180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Data Read
    Flags         : 0x00
    Level         : 1
    CPU Version   : 0x0000000000600f12
    Processor ID  : 0x0000000000000006
    
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe000abb400f0
    Section       @ ffffe000abb40240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Local APIC Id : 0x0000000000000006
    CPU Id        : 12 0f 60 00 00 08 08 06 - 0b 22 98 1e ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    
    Proc. Info 0  @ ffffe000abb40240
    
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe000abb40138
    Section       @ ffffe000abb402c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Error         : DCACHEL1_DRD_ERR (Proc 6 Bank 0)
      Status      : 0xbe80003000000135
      Address     : 0x000000013a061930
      Misc.       : 0x0000000000000000
    If you are overclocking anything, revert back to stock and test the system.

    Please run Prime95 and note the temperature under load.



    BSODs without a clear pattern (whea_uncorrectable_error) Diagnostic Test BSODs without a clear pattern (whea_uncorrectable_error)
    CPU TEST

    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    Note   Note
    If you're overclocking anything, please stop it and set everything back to default while troubleshooting

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.
      My ComputersSystem Spec


  7. Posts : 11,547
    Windows 10 Pro
       28 Sep 2015 #7

    st0rmetom said: View Post
    Same thing I suppose
    Please wait until it is finished
    The msinfo file has a lot of stuff.
      My ComputersSystem Spec

  8.    28 Sep 2015 #8

    Sorry for my impatience.

    My PC has never been overclocked. I will now test the temperature under load.
      My ComputerSystem Spec


  9. Posts : 11,547
    Windows 10 Pro
       28 Sep 2015 #9

    st0rmetom said: View Post
    Sorry for my impatience.
    It is not a problem, you probably didn't know that the msinfo file has a lot of parts.
      My ComputersSystem Spec

  10.    28 Sep 2015 #10

    28 minutes and the wait is over! I have attached the zip file with extra info.

    Prime95 passed succesfully. I uploaded a picture of the temperatures during 100% load and during not so much load. The screenshot I took was while Prime95 did its torture test.

    Speccy said my motherboard cooked up to 58 degrees.
      My ComputerSystem Spec


 
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