BSODs without a clear pattern (whea_uncorrectable_error)

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  1. st0rmetom
    Posts : 16
    Windows 10
       New #1

    BSODs without a clear pattern (whea_uncorrectable_error)


    My PC has been getting BSODs for a long time. I had W7 before W10 and the BSODs were kinda the same. I say kinda because there weren't many patterns really. I got BSODs frequently with League of Legends. I could get multiple during one game and sometimes I could play 5-10 without any. I stopped playing LoL because of this.

    With Battlefield 3 however, I get BSODs after only a couple minutes of playing. The other blue screens I get are just random. Like when browsing the internet. I can play many games without any BSODs, just not all of them.

    My OS is on my C drive, which is a 64gb Crucial M4 SSD. I have a secondary drive which is a 500gb HDD. My OS plus a couple of applications are on my SSD, the rest is on the HDD. I once tried moving League of Legends to my SSD to see if it solved anything, but it didn't.

    The error message I get is: whea_uncorrectable_error

    The DM Log collector gets stuck on 'generating msinfo report' so I have manually included my dmp files and my DxDiag. If you need more info, just ask me.
      My Computer
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  3. axe0
    Posts : 14,903
    Windows 10 Pro
       New #2

    Hi st0rmetom,

    Welcome to the 10forums.

    Please reboot your system and try the tool again.
      My Computers
    Quote Quote

  4. st0rmetom
    Posts : 16
    Windows 10
    Thread Starter
       New #3

    The DM Log collector gets stuck on 'generating msinfo report' (6 minutes)
      My Computer
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  6. axe0
    Posts : 14,903
    Windows 10 Pro
       New #4

    Please try BSOD Inspector
      My Computers
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  7. st0rmetom
    Posts : 16
    Windows 10
    Thread Starter
       New #5

    Same thing I suppose
      My Computer
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  8. axe0
    Posts : 14,903
    Windows 10 Pro
       New #6

    I do not know enough from your system to provide a full analyse, but you can find below what I found and suggestions.

    The errors are 0x124 WHEA_UNCORRECTABLE_ERROR (Windows Hardware Error Architecture)
    This means that there are problems with your hardware, but this error is mostly caused by overclocking or faulty drivers.

    The cause is a level 1 cache error reported by the CPU.
    Code:
    6: kd> !errrec ffffe000abb40028
===============================================================================
Common Platform Error Record @ ffffe000abb40028
-------------------------------------------------------------------------------
Record Id     : 01d0fa0b632083bb
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 9/28/2015 19:00:06 (UTC)
Flags         : 0x00000000


===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ ffffe000abb400a8
Section       @ ffffe000abb40180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal


Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Data Read
Flags         : 0x00
Level         : 1
CPU Version   : 0x0000000000600f12
Processor ID  : 0x0000000000000006


===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ ffffe000abb400f0
Section       @ ffffe000abb40240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal


Local APIC Id : 0x0000000000000006
CPU Id        : 12 0f 60 00 00 08 08 06 - 0b 22 98 1e ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00


Proc. Info 0  @ ffffe000abb40240


===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ ffffe000abb40138
Section       @ ffffe000abb402c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal


Error         : DCACHEL1_DRD_ERR (Proc 6 Bank 0)
  Status      : 0xbe80003000000135
  Address     : 0x000000013a061930
  Misc.       : 0x0000000000000000
    If you are overclocking anything, revert back to stock and test the system.

    Please run Prime95 and note the temperature under load.



    Diagnostic Test

    CPU TEST


    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    Note   Note
    If you're overclocking anything, please stop it and set everything back to default while troubleshooting

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.
      My Computers
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  9. axe0
    Posts : 14,903
    Windows 10 Pro
       New #7

    st0rmetom said:
    Same thing I suppose
    Please wait until it is finished
    The msinfo file has a lot of stuff.
      My Computers
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  10. st0rmetom
    Posts : 16
    Windows 10
    Thread Starter
       New #8

    Sorry for my impatience.

    My PC has never been overclocked. I will now test the temperature under load.
      My Computer
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  12. axe0
    Posts : 14,903
    Windows 10 Pro
       New #9

    st0rmetom said:
    Sorry for my impatience.
    It is not a problem, you probably didn't know that the msinfo file has a lot of parts.
      My Computers
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  13. st0rmetom
    Posts : 16
    Windows 10
    Thread Starter
       New #10

    28 minutes and the wait is over! I have attached the zip file with extra info.

    Prime95 passed succesfully. I uploaded a picture of the temperatures during 100% load and during not so much load. The screenshot I took was while Prime95 did its torture test.

    Speccy said my motherboard cooked up to 58 degrees.
      My Computer
    Quote Quote

 

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