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  1. Joined : Sep 2015
    Posts : 14
    Windows 10 Home Edition
       28 Sep 2015 #1

    BSOD While Playing Elder Scrolle Online


    Hello!

    Been getting a __lot__ of display driver crashes, mostly while playing Elder Scrolls Online, but sometimes other games as well, and sometimes while just watching a Youtube video!

    Some snippets from Event Viewer :

    Code:
    Fault bucket LKD_0x141_Tdr:6_IMAGE_atikmpag.sys, type 0
    Event Name: LiveKernelEvent
    Response: Not available
    Cab Id: d8e50cca-4220-46df-86a3-31b24dd3cda6
    
    
    Problem signature:
    P1: 141
    P2: ffffe00131e194c0
    P3: fffff80139c6ccac
    P4: 0
    P5: 3658
    P6: 10_0_10240
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Windows Error Reporting" /> 
      <EventID Qualifiers="0">1001</EventID> 
      <Level>4</Level> 
      <Task>0</Task> 
      <Keywords>0x80000000000000</Keywords> 
      <TimeCreated SystemTime="2015-09-28T14:37:30.000000000Z" /> 
      <EventRecordID>1291</EventRecordID> 
      <Channel>Application</Channel> 
      <Computer>Tushar-PC</Computer> 
      <Security /> 
      </System>
    - <EventData>
      <Data>LKD_0x141_Tdr:6_IMAGE_atikmpag.sys</Data> 
      <Data>0</Data> 
      <Data>LiveKernelEvent</Data> 
      <Data>Not available</Data> 
      <Data>d8e50cca-4220-46df-86a3-31b24dd3cda6</Data> 
      <Data>141</Data> 
      <Data>ffffe00131e194c0</Data> 
      <Data>fffff80139c6ccac</Data> 
      <Data>0</Data> 
      <Data>3658</Data> 
      <Data>10_0_10240</Data> 
      <Data>0_0</Data> 
      <Data>768_1</Data> 
      <Data /> 
      <Data /> 
      <Data>C:\Windows\LiveKernelReports\WATCHDOG\WD-20150928-2007.dmp C:\Users\Tushar\AppData\Local\Temp\WER-102550890-0.sysdata.xml C:\Users\Tushar\AppData\Local\Temp\WERCF00.tmp.WERInternalMetadata.xml</Data> 
      <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_e6357c15221559cb33dc43b4ec3a641f781f5b5_00000000_cab_1294f267</Data> 
      <Data /> 
      <Data>0</Data> 
      <Data>6c8dd5a8-65ee-11e5-9bcc-fcaa14902f21</Data> 
      <Data>0</Data> 
      <Data /> 
      </EventData>
      </Event>
    Code:
    Fault bucket LKD_0x141_Tdr:6_IMAGE_atikmpag.sys, type 0
    Event Name: LiveKernelEvent
    Response: Not available
    Cab Id: d8e50cca-4220-46df-86a3-31b24dd3cda6
    
    
    Problem signature:
    P1: 141
    P2: ffffe00131e194c0
    P3: fffff80139c6ccac
    P4: 0
    P5: 3658
    P6: 10_0_10240
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Windows Error Reporting" />
      <EventID Qualifiers="0">1001</EventID>
      <Level>4</Level>
      <Task>0</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2015-09-28T14:44:02.000000000Z" />
      <EventRecordID>1297</EventRecordID>
      <Channel>Application</Channel>
      <Computer>Tushar-PC</Computer>
      <Security />
      </System>
    - <EventData>
      <Data>LKD_0x117_TdrFlag:UNKNOWN_ERROR_Tdr:9_IMAGE_atikmpag.sys</Data>
      <Data>0</Data>
      <Data>LiveKernelEvent</Data>
      <Data>http://wer.microsoft.com/responses/resredir.aspx?sid=1&Bucket=LKD_0x117_TdrFlag:UNKNOWN_ERROR_Tdr:9_IMAGE_atikmpag.sys&State=1&ID=32d51304-8080-46e3-83c6-5f7a06fd6221</Data>
      <Data>32d51304-8080-46e3-83c6-5f7a06fd6221</Data>
      <Data>117</Data>
      <Data>ffffe00131e194c0</Data>
      <Data>fffff80139c6ccac</Data>
      <Data>0</Data>
      <Data>0</Data>
      <Data>10_0_10240</Data>
      <Data>0_0</Data>
      <Data>768_1</Data>
      <Data />
      <Data />
      <Data>C:\Windows\LiveKernelReports\WATCHDOG\WD-20150928-2007-02.dmp C:\Users\Tushar\AppData\Local\Temp\WER-102552218-0.sysdata.xml C:\Users\Tushar\AppData\Local\Temp\WERD450.tmp.WERInternalMetadata.xml</Data>
      <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_117_45d8a55d593c96611b858c469de8f5493bf16feb_00000000_cab_13c6ede5</Data>
      <Data />
      <Data>0</Data>
      <Data>6d5882c4-65ee-11e5-9bcc-fcaa14902f21</Data>
      <Data>0</Data>
      <Data />
      </EventData>
      </Event>
    DM Log Collector Logs : Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
      My System SpecsSystem Spec


  2. Joined : Sep 2015
    Posts : 14
    Windows 10 Home Edition
       28 Sep 2015 #2

    BDOD While Playing Elder Scrolls Online | Fault bucket LKD_0x141_Tdr:6


    Hello!


    Been getting a __lot__ of display driver crashes, mostly while playing Elder Scrolls Online, but sometimes other games as well, and sometimes while just watching a Youtube video!


    Some snippets from Event Viewer :


    Code:
    Fault bucket LKD_0x141_Tdr:6_IMAGE_atikmpag.sys, type 0
    Event Name: LiveKernelEvent
    Response: Not available
    Cab Id: d8e50cca-4220-46df-86a3-31b24dd3cda6
    
    
    
    
    Problem signature:
    P1: 141
    P2: ffffe00131e194c0
    P3: fffff80139c6ccac
    P4: 0
    P5: 3658
    P6: 10_0_10240
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    
    
    
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Windows Error Reporting" /> 
      <EventID Qualifiers="0">1001</EventID> 
      <Level>4</Level> 
      <Task>0</Task> 
      <Keywords>0x80000000000000</Keywords> 
      <TimeCreated SystemTime="2015-09-28T14:37:30.000000000Z" /> 
      <EventRecordID>1291</EventRecordID> 
      <Channel>Application</Channel> 
      <Computer>Tushar-PC</Computer> 
      <Security /> 
      </System>
    - <EventData>
      <Data>LKD_0x141_Tdr:6_IMAGE_atikmpag.sys</Data> 
      <Data>0</Data> 
      <Data>LiveKernelEvent</Data> 
      <Data>Not available</Data> 
      <Data>d8e50cca-4220-46df-86a3-31b24dd3cda6</Data> 
      <Data>141</Data> 
      <Data>ffffe00131e194c0</Data> 
      <Data>fffff80139c6ccac</Data> 
      <Data>0</Data> 
      <Data>3658</Data> 
      <Data>10_0_10240</Data> 
      <Data>0_0</Data> 
      <Data>768_1</Data> 
      <Data /> 
      <Data /> 
      <Data>C:\Windows\LiveKernelReports\WATCHDOG\WD-20150928-2007.dmp C:\Users\Tushar\AppData\Local\Temp\WER-102550890-0.sysdata.xml C:\Users\Tushar\AppData\Local\Temp\WERCF00.tmp.WERInternalMetadata.xml</Data> 
      <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_e6357c15221559cb33dc43b4ec3a641f781f5b5_00000000_cab_1294f267</Data> 
      <Data /> 
      <Data>0</Data> 
      <Data>6c8dd5a8-65ee-11e5-9bcc-fcaa14902f21</Data> 
      <Data>0</Data> 
      <Data /> 
      </EventData>
      </Event>

    Code:
    Fault bucket LKD_0x141_Tdr:6_IMAGE_atikmpag.sys, type 0
    Event Name: LiveKernelEvent
    Response: Not available
    Cab Id: d8e50cca-4220-46df-86a3-31b24dd3cda6
    
    
    
    
    Problem signature:
    P1: 141
    P2: ffffe00131e194c0
    P3: fffff80139c6ccac
    P4: 0
    P5: 3658
    P6: 10_0_10240
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    
    
    
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Windows Error Reporting" />
      <EventID Qualifiers="0">1001</EventID>
      <Level>4</Level>
      <Task>0</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2015-09-28T14:44:02.000000000Z" />
      <EventRecordID>1297</EventRecordID>
      <Channel>Application</Channel>
      <Computer>Tushar-PC</Computer>
      <Security />
      </System>
    - <EventData>
      <Data>LKD_0x117_TdrFlag:UNKNOWN_ERROR_Tdr:9_IMAGE_atikmpag.sys</Data>
      <Data>0</Data>
      <Data>LiveKernelEvent</Data>
      <Data>http://wer.microsoft.com/responses/resredir.aspx?sid=1&Bucket=LKD_0x117_TdrFlag:UNKNOWN_ERROR_Tdr:9_IMAGE_atikmpag.sys&State=1&ID=32d51304-8080-46e3-83c6-5f7a06fd6221</Data>
      <Data>32d51304-8080-46e3-83c6-5f7a06fd6221</Data>
      <Data>117</Data>
      <Data>ffffe00131e194c0</Data>
      <Data>fffff80139c6ccac</Data>
      <Data>0</Data>
      <Data>0</Data>
      <Data>10_0_10240</Data>
      <Data>0_0</Data>
      <Data>768_1</Data>
      <Data />
      <Data />
      <Data>C:\Windows\LiveKernelReports\WATCHDOG\WD-20150928-2007-02.dmp C:\Users\Tushar\AppData\Local\Temp\WER-102552218-0.sysdata.xml C:\Users\Tushar\AppData\Local\Temp\WERD450.tmp.WERInternalMetadata.xml</Data>
      <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_117_45d8a55d593c96611b858c469de8f5493bf16feb_00000000_cab_13c6ede5</Data>
      <Data />
      <Data>0</Data>
      <Data>6d5882c4-65ee-11e5-9bcc-fcaa14902f21</Data>
      <Data>0</Data>
      <Data />
      </EventData>
      </Event>

    DM Log Collector Logs :

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    Attachment 39922
      My System SpecsSystem Spec


  3. Joined : Jun 2015
    Posts : 10,908
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       28 Sep 2015 #3

    Hi aDd1kTeD2Ka0s,

    Welcome to the 10forums.

    Please check {windows partition}\windows\minidump and check if there are any dump files saved.
    The zip is empty of dump files.
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble.

    Please move some files from Y partition to increase the free space to at least 10-15%.
    Every partition needs at least 10-15% free space so Windows can do its thing in the background.
    warning   Warning
    Less free space could cause BSOD's
    .
      My System SpecsSystem Spec


  4. Joined : Sep 2015
    Posts : 14
    Windows 10 Home Edition
       28 Sep 2015 #4

    Will do! Have configured the system to enable minidump, but no crashes ever since I made the change - that's a good thing, fingers crossed =)
      My System SpecsSystem Spec


  5. Joined : Jun 2015
    Posts : 10,908
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       28 Sep 2015 #5

    Keep us posted
      My System SpecsSystem Spec


  6. Joined : Sep 2015
    Posts : 14
    Windows 10 Home Edition
       28 Sep 2015 #6

    So, I've configured my PC to enable memory dumps, but after a crash, they don't show up in %SYSTEMROOT%/MEMORY.DMP - not sure what I'm doing wrong ? I see a folder called LiveKernelReports though ...

    Virtual Memory Settings: 24576 MB (On C: which is my Windows partition)

    System Failure Settings :: Automatic memory dump @ %SYSTEMROOT%\MEMORY.DMP

    Code:
    C:\Windows\system32>echo %SYSTEMROOT%
    C:\Windows
      My System SpecsSystem Spec


  7. Joined : Jun 2015
    Posts : 10,908
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       28 Sep 2015 #7

    Please do the following:

    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again



    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
      My System SpecsSystem Spec


  8. Joined : Sep 2015
    Posts : 14
    Windows 10 Home Edition
       28 Sep 2015 #8

    Code:
    C:\Users\Username>sfc /scannow
    
    
    Beginning system scan.  This process will take some time.
    
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    
    
    Windows Resource Protection did not find any integrity violations.
      My System SpecsSystem Spec


  9. Joined : Jun 2015
    Posts : 10,908
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       28 Sep 2015 #9

    Please make a screenshot of the file/folder and post it
      My System SpecsSystem Spec


  10. Joined : Sep 2015
    Posts : 14
    Windows 10 Home Edition
       29 Sep 2015 #10

    CBS logs available for download here : Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    Is that what you wanted? Wasn't clear on what screenshot of file/folder you requested.
      My System SpecsSystem Spec


 
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