BSOD While Playing Elder Scrolle Online  

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  1. Posts : 14
    Windows 10 Home Edition
       #1

    BSOD While Playing Elder Scrolle Online


    Hello!

    Been getting a __lot__ of display driver crashes, mostly while playing Elder Scrolls Online, but sometimes other games as well, and sometimes while just watching a Youtube video!

    Some snippets from Event Viewer :

    Code:
    Fault bucket LKD_0x141_Tdr:6_IMAGE_atikmpag.sys, type 0
    Event Name: LiveKernelEvent
    Response: Not available
    Cab Id: d8e50cca-4220-46df-86a3-31b24dd3cda6
    
    
    Problem signature:
    P1: 141
    P2: ffffe00131e194c0
    P3: fffff80139c6ccac
    P4: 0
    P5: 3658
    P6: 10_0_10240
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Windows Error Reporting" /> 
      <EventID Qualifiers="0">1001</EventID> 
      <Level>4</Level> 
      <Task>0</Task> 
      <Keywords>0x80000000000000</Keywords> 
      <TimeCreated SystemTime="2015-09-28T14:37:30.000000000Z" /> 
      <EventRecordID>1291</EventRecordID> 
      <Channel>Application</Channel> 
      <Computer>Tushar-PC</Computer> 
      <Security /> 
      </System>
    - <EventData>
      <Data>LKD_0x141_Tdr:6_IMAGE_atikmpag.sys</Data> 
      <Data>0</Data> 
      <Data>LiveKernelEvent</Data> 
      <Data>Not available</Data> 
      <Data>d8e50cca-4220-46df-86a3-31b24dd3cda6</Data> 
      <Data>141</Data> 
      <Data>ffffe00131e194c0</Data> 
      <Data>fffff80139c6ccac</Data> 
      <Data>0</Data> 
      <Data>3658</Data> 
      <Data>10_0_10240</Data> 
      <Data>0_0</Data> 
      <Data>768_1</Data> 
      <Data /> 
      <Data /> 
      <Data>C:\Windows\LiveKernelReports\WATCHDOG\WD-20150928-2007.dmp C:\Users\Tushar\AppData\Local\Temp\WER-102550890-0.sysdata.xml C:\Users\Tushar\AppData\Local\Temp\WERCF00.tmp.WERInternalMetadata.xml</Data> 
      <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_e6357c15221559cb33dc43b4ec3a641f781f5b5_00000000_cab_1294f267</Data> 
      <Data /> 
      <Data>0</Data> 
      <Data>6c8dd5a8-65ee-11e5-9bcc-fcaa14902f21</Data> 
      <Data>0</Data> 
      <Data /> 
      </EventData>
      </Event>
    Code:
    Fault bucket LKD_0x141_Tdr:6_IMAGE_atikmpag.sys, type 0
    Event Name: LiveKernelEvent
    Response: Not available
    Cab Id: d8e50cca-4220-46df-86a3-31b24dd3cda6
    
    
    Problem signature:
    P1: 141
    P2: ffffe00131e194c0
    P3: fffff80139c6ccac
    P4: 0
    P5: 3658
    P6: 10_0_10240
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Windows Error Reporting" />
      <EventID Qualifiers="0">1001</EventID>
      <Level>4</Level>
      <Task>0</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2015-09-28T14:44:02.000000000Z" />
      <EventRecordID>1297</EventRecordID>
      <Channel>Application</Channel>
      <Computer>Tushar-PC</Computer>
      <Security />
      </System>
    - <EventData>
      <Data>LKD_0x117_TdrFlag:UNKNOWN_ERROR_Tdr:9_IMAGE_atikmpag.sys</Data>
      <Data>0</Data>
      <Data>LiveKernelEvent</Data>
      <Data>http://wer.microsoft.com/responses/resredir.aspx?sid=1&Bucket=LKD_0x117_TdrFlag:UNKNOWN_ERROR_Tdr:9_IMAGE_atikmpag.sys&State=1&ID=32d51304-8080-46e3-83c6-5f7a06fd6221</Data>
      <Data>32d51304-8080-46e3-83c6-5f7a06fd6221</Data>
      <Data>117</Data>
      <Data>ffffe00131e194c0</Data>
      <Data>fffff80139c6ccac</Data>
      <Data>0</Data>
      <Data>0</Data>
      <Data>10_0_10240</Data>
      <Data>0_0</Data>
      <Data>768_1</Data>
      <Data />
      <Data />
      <Data>C:\Windows\LiveKernelReports\WATCHDOG\WD-20150928-2007-02.dmp C:\Users\Tushar\AppData\Local\Temp\WER-102552218-0.sysdata.xml C:\Users\Tushar\AppData\Local\Temp\WERD450.tmp.WERInternalMetadata.xml</Data>
      <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_117_45d8a55d593c96611b858c469de8f5493bf16feb_00000000_cab_13c6ede5</Data>
      <Data />
      <Data>0</Data>
      <Data>6d5882c4-65ee-11e5-9bcc-fcaa14902f21</Data>
      <Data>0</Data>
      <Data />
      </EventData>
      </Event>
    DM Log Collector Logs : Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
      My Computer


  2. Posts : 14
    Windows 10 Home Edition
    Thread Starter
       #2

    BDOD While Playing Elder Scrolls Online | Fault bucket LKD_0x141_Tdr:6


    Hello!


    Been getting a __lot__ of display driver crashes, mostly while playing Elder Scrolls Online, but sometimes other games as well, and sometimes while just watching a Youtube video!


    Some snippets from Event Viewer :


    Code:
    Fault bucket LKD_0x141_Tdr:6_IMAGE_atikmpag.sys, type 0
    Event Name: LiveKernelEvent
    Response: Not available
    Cab Id: d8e50cca-4220-46df-86a3-31b24dd3cda6
    
    
    
    
    Problem signature:
    P1: 141
    P2: ffffe00131e194c0
    P3: fffff80139c6ccac
    P4: 0
    P5: 3658
    P6: 10_0_10240
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    
    
    
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Windows Error Reporting" /> 
      <EventID Qualifiers="0">1001</EventID> 
      <Level>4</Level> 
      <Task>0</Task> 
      <Keywords>0x80000000000000</Keywords> 
      <TimeCreated SystemTime="2015-09-28T14:37:30.000000000Z" /> 
      <EventRecordID>1291</EventRecordID> 
      <Channel>Application</Channel> 
      <Computer>Tushar-PC</Computer> 
      <Security /> 
      </System>
    - <EventData>
      <Data>LKD_0x141_Tdr:6_IMAGE_atikmpag.sys</Data> 
      <Data>0</Data> 
      <Data>LiveKernelEvent</Data> 
      <Data>Not available</Data> 
      <Data>d8e50cca-4220-46df-86a3-31b24dd3cda6</Data> 
      <Data>141</Data> 
      <Data>ffffe00131e194c0</Data> 
      <Data>fffff80139c6ccac</Data> 
      <Data>0</Data> 
      <Data>3658</Data> 
      <Data>10_0_10240</Data> 
      <Data>0_0</Data> 
      <Data>768_1</Data> 
      <Data /> 
      <Data /> 
      <Data>C:\Windows\LiveKernelReports\WATCHDOG\WD-20150928-2007.dmp C:\Users\Tushar\AppData\Local\Temp\WER-102550890-0.sysdata.xml C:\Users\Tushar\AppData\Local\Temp\WERCF00.tmp.WERInternalMetadata.xml</Data> 
      <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_e6357c15221559cb33dc43b4ec3a641f781f5b5_00000000_cab_1294f267</Data> 
      <Data /> 
      <Data>0</Data> 
      <Data>6c8dd5a8-65ee-11e5-9bcc-fcaa14902f21</Data> 
      <Data>0</Data> 
      <Data /> 
      </EventData>
      </Event>

    Code:
    Fault bucket LKD_0x141_Tdr:6_IMAGE_atikmpag.sys, type 0
    Event Name: LiveKernelEvent
    Response: Not available
    Cab Id: d8e50cca-4220-46df-86a3-31b24dd3cda6
    
    
    
    
    Problem signature:
    P1: 141
    P2: ffffe00131e194c0
    P3: fffff80139c6ccac
    P4: 0
    P5: 3658
    P6: 10_0_10240
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    
    
    
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Windows Error Reporting" />
      <EventID Qualifiers="0">1001</EventID>
      <Level>4</Level>
      <Task>0</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2015-09-28T14:44:02.000000000Z" />
      <EventRecordID>1297</EventRecordID>
      <Channel>Application</Channel>
      <Computer>Tushar-PC</Computer>
      <Security />
      </System>
    - <EventData>
      <Data>LKD_0x117_TdrFlag:UNKNOWN_ERROR_Tdr:9_IMAGE_atikmpag.sys</Data>
      <Data>0</Data>
      <Data>LiveKernelEvent</Data>
      <Data>http://wer.microsoft.com/responses/resredir.aspx?sid=1&Bucket=LKD_0x117_TdrFlag:UNKNOWN_ERROR_Tdr:9_IMAGE_atikmpag.sys&State=1&ID=32d51304-8080-46e3-83c6-5f7a06fd6221</Data>
      <Data>32d51304-8080-46e3-83c6-5f7a06fd6221</Data>
      <Data>117</Data>
      <Data>ffffe00131e194c0</Data>
      <Data>fffff80139c6ccac</Data>
      <Data>0</Data>
      <Data>0</Data>
      <Data>10_0_10240</Data>
      <Data>0_0</Data>
      <Data>768_1</Data>
      <Data />
      <Data />
      <Data>C:\Windows\LiveKernelReports\WATCHDOG\WD-20150928-2007-02.dmp C:\Users\Tushar\AppData\Local\Temp\WER-102552218-0.sysdata.xml C:\Users\Tushar\AppData\Local\Temp\WERD450.tmp.WERInternalMetadata.xml</Data>
      <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_117_45d8a55d593c96611b858c469de8f5493bf16feb_00000000_cab_13c6ede5</Data>
      <Data />
      <Data>0</Data>
      <Data>6d5882c4-65ee-11e5-9bcc-fcaa14902f21</Data>
      <Data>0</Data>
      <Data />
      </EventData>
      </Event>

    DM Log Collector Logs :

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    Attachment 39922
      My Computer


  3. Posts : 14,890
    Windows 10 Pro
       #3

    Hi aDd1kTeD2Ka0s,

    Welcome to the 10forums.

    Please check {windows partition}\windows\minidump and check if there are any dump files saved.
    The zip is empty of dump files.
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble.

    Please move some files from Y partition to increase the free space to at least 10-15%.
    Every partition needs at least 10-15% free space so Windows can do its thing in the background.
    warning   Warning
    Less free space could cause BSOD's
    .
      My Computers


  4. Posts : 14
    Windows 10 Home Edition
    Thread Starter
       #4

    Will do! Have configured the system to enable minidump, but no crashes ever since I made the change - that's a good thing, fingers crossed =)
      My Computer


  5. Posts : 14,890
    Windows 10 Pro
       #5

    Keep us posted :)
      My Computers


  6. Posts : 14
    Windows 10 Home Edition
    Thread Starter
       #6

    So, I've configured my PC to enable memory dumps, but after a crash, they don't show up in %SYSTEMROOT%/MEMORY.DMP - not sure what I'm doing wrong ? I see a folder called LiveKernelReports though ...

    Virtual Memory Settings: 24576 MB (On C: which is my Windows partition)

    System Failure Settings :: Automatic memory dump @ %SYSTEMROOT%\MEMORY.DMP

    Code:
    C:\Windows\system32>echo %SYSTEMROOT%
    C:\Windows
      My Computer


  7. Posts : 14,890
    Windows 10 Pro
       #7

    Please do the following:

    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again



    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
      My Computers


  8. Posts : 14
    Windows 10 Home Edition
    Thread Starter
       #8

    Code:
    C:\Users\Username>sfc /scannow
    
    
    Beginning system scan.  This process will take some time.
    
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    
    
    Windows Resource Protection did not find any integrity violations.
      My Computer


  9. Posts : 14,890
    Windows 10 Pro
       #9

    Please make a screenshot of the file/folder and post it
      My Computers


  10. Posts : 14
    Windows 10 Home Edition
    Thread Starter
       #10

    CBS logs available for download here : Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    Is that what you wanted? Wasn't clear on what screenshot of file/folder you requested.
      My Computer


 

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