BSOD While Playing Elder Scrolle Online

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  1. Posts : 14,903
    Windows 10 Pro
       #11

    A screenshot of the location of the dump is what I meant
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  2. Posts : 14
    Windows 10 Home Edition
    Thread Starter
       #12
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  3. Posts : 14,903
    Windows 10 Pro
       #13

    Please configure the dumps for minidumps and create a folder called Minidump in the Windows folder.
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  4. Posts : 14
    Windows 10 Home Edition
    Thread Starter
       #14

    Crash just happened, but still nothing in the Minidump folder!! What am I doing wrong?

    Attachment 40167
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  5. Posts : 14,903
    Windows 10 Pro
       #15

    Please go to the system properties, where you can change the settings of the dumps.
    In the advanced tab click on the settings of the performance and then again click on advanced.
    Please make a screenshot of that screen.
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  6. Posts : 14
    Windows 10 Home Edition
    Thread Starter
       #16
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  7. Posts : 14,903
    Windows 10 Pro
       #17

    Looks fine.
    Please do the following
    • Search services.msc and open it
    • Search Windows Error Reporting Service
    • Check the startup type


    If the startup type is NOT manual, change it to manual (right click > properties).
      My Computers


  8. Posts : 14
    Windows 10 Home Edition
    Thread Starter
       #18

    It's already set to manual ...

    Attachment 40172

    This is pretty frustrating!!

    One thing I just thought of .... I don't actually get a BSOD when the display driver crashes, it's more of a notification on the bottom right. Even in the event viewer, it's not reported as an "Error", the level is set to "Information". Could that be why?
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  9. Posts : 14,903
    Windows 10 Pro
       #19

    This is likely a bug in Windows.
    Please use the tool and upload the zip file.
    If there is any lead in the logs about the crash then we can go further.

    Please make sure your Windows is up to date with the latest windows updates, I know it should be happening automatically but it wouldn't hurt to check :)
      My Computers


  10. Posts : 14
    Windows 10 Home Edition
    Thread Starter
       #20
      My Computer


 

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