1.    27 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 2
    Windows 10

    BSOD ! error 0x0000001e ! More info in thread


    Hi, thank you for viewing thread and your time.

    In the past 3 days I've been receiving a lot of BSOD.
    Through some research I've used event viewer > bugcheck > and found multiple listings of " The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff803177345b5, 0x0000000000000000, 0x00007ff793590000). "

    I have attached multiple dump files following the how to post BSOD thread tutorial.

    Please let me know if there are any other information I can provide

    Thank you!
      My ComputerSystem Spec
  2.    28 Sep 2015 #2
    Join Date : Jul 2014
    India
    Posts : 73
    Windows Embedded 8.1 Industry Pro

    Hi xtweetroar & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

    Code:
    **************************Mon Sep 28 04:05:52.801 2015 (UTC + 5:30)**************************Loading Dump File [C:\SysnativeBSODApps\092715-35281-01.dmp]
     
    Windows 8 Kernel Version 10240 MP (8 procs) Free x64
     
    Built by: 10240.16463.amd64fre.th1.150819-1946
     
    System Uptime: 0 days 0:24:21.577
     
    Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+35 )
     
    BugCheck 1E, {ffffffffc0000005, fffff803177345b5, 0, 7ff793590000}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff803177345b5, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: 00007ff793590000, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
     
    PROCESS_NAME:  etdctrl.exe
     
    FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!RtlImageNtHeaderEx
     
    CPUID:        "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz"
     
    MaxSpeed:     2300
     
    CurrentSpeed: 2295
     
      BIOS Version                  N56VM.206
     
      BIOS Release Date             04/13/2012
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  N56VM
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Sep 27 09:29:24.083 2015 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\092615-32265-01.dmp]
     
    Windows 8 Kernel Version 10240 MP (8 procs) Free x64
     
    Built by: 10240.16463.amd64fre.th1.150819-1946
     
    System Uptime: 0 days 1:05:58.858
     
    Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+35 )
     
    BugCheck 1E, {ffffffffc0000005, fffff803cdac25b5, 0, 7ff6848e0000}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff803cdac25b5, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: 00007ff6848e0000, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
     
    PROCESS_NAME:  etdctrl.exe
     
    FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!RtlImageNtHeaderEx
     
    CPUID:        "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz"
     
    MaxSpeed:     2300
     
    CurrentSpeed: 2295
     
      BIOS Version                  N56VM.206
     
      BIOS Release Date             04/13/2012
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  N56VM
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Sep 27 08:22:58.818 2015 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\092615-32437-01.dmp]
     
    Windows 8 Kernel Version 10240 MP (8 procs) Free x64
     
    Built by: 10240.16463.amd64fre.th1.150819-1946
     
    System Uptime: 0 days 0:46:07.593
     
    Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+35 )
     
    BugCheck 1E, {ffffffffc0000005, fffff802fad205b5, 0, 7ff6dfc60000}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff802fad205b5, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: 00007ff6dfc60000, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
     
    PROCESS_NAME:  etdctrl.exe
     
    FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!RtlImageNtHeaderEx
     
    CPUID:        "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz"
     
    MaxSpeed:     2300
     
    CurrentSpeed: 2295
     
      BIOS Version                  N56VM.206
     
      BIOS Release Date             04/13/2012
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  N56VM
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Sep 27 07:36:24.882 2015 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\092615-32375-01.dmp]
     
    Windows 8 Kernel Version 10240 MP (8 procs) Free x64
     
    Built by: 10240.16463.amd64fre.th1.150819-1946
     
    System Uptime: 0 days 2:45:51.657
     
    Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+35 )
     
    BugCheck 1E, {ffffffffc0000005, fffff8024f6c35b5, 0, 7ff7d2d00000}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8024f6c35b5, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: 00007ff7d2d00000, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
     
    PROCESS_NAME:  etdctrl.exe
     
    FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!RtlImageNtHeaderEx
     
    CPUID:        "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz"
     
    MaxSpeed:     2300
     
    CurrentSpeed: 2295
     
      BIOS Version                  N56VM.206
     
      BIOS Release Date             04/13/2012
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  N56VM
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Sep 26 23:49:53.698 2015 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\092615-32109-01.dmp]
     
    Windows 8 Kernel Version 10240 MP (8 procs) Free x64
     
    Built by: 10240.16463.amd64fre.th1.150819-1946
     
    System Uptime: 0 days 0:13:55.473
     
    Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+35 )
     
    BugCheck 1E, {ffffffffc0000005, fffff8031aab05b5, 0, 7ff6db310000}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8031aab05b5, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: 00007ff6db310000, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
     
    PROCESS_NAME:  etdctrl.exe
     
    FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!RtlImageNtHeaderEx
     
    CPUID:        "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz"
     
    MaxSpeed:     2300
     
    CurrentSpeed: 2295
     
      BIOS Version                  N56VM.206
     
      BIOS Release Date             04/13/2012
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  N56VM
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Sep 26 23:35:31.342 2015 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\092615-32453-01.dmp]
     
    Windows 8 Kernel Version 10240 MP (8 procs) Free x64
     
    Built by: 10240.16463.amd64fre.th1.150819-1946
     
    System Uptime: 0 days 9:24:26.119
     
    Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+35 )
     
    BugCheck 1E, {ffffffffc0000005, fffff801813275b5, 0, 7ff79bdb0000}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff801813275b5, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: 00007ff79bdb0000, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
     
    PROCESS_NAME:  etdctrl.exe
     
    FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!RtlImageNtHeaderEx
     
    CPUID:        "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz"
     
    MaxSpeed:     2300
     
    CurrentSpeed: 2295
     
      BIOS Version                  N56VM.206
     
      BIOS Release Date             04/13/2012
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  N56VM
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``

    Below is a list of 3rd party drivers present on your system -
    Code:
    **************************Mon Sep 28 04:05:52.801 2015 (UTC + 5:30)**************************
    HECIx64.sys                 Tue Jul  3 03:44:58 2012 (4FF21D62)
    t_mouse.sys                 Mon Dec  3 11:49:30 2012 (50BC4472)
    L1C63x64.sys                Mon Apr  1 08:45:17 2013 (5158FBC5)
    QMTgpNetflow764.sys         Tue Jul 30 08:16:38 2013 (51F7290E)
    iwdbus.sys                  Tue Jun  9 03:42:39 2015 (55761357)
    athw10x.sys                 Tue Jun 16 14:59:55 2015 (557FEC93)
    AsusTP.sys                  Wed Jun 17 13:57:57 2015 (55812F8D)
    xlwfp.sys                   Sat Jul  4 13:04:04 2015 (55978C6C)
    ETD.sys                     Tue Jul  7 13:53:24 2015 (559B8C7C)
    intelppm.sys                Fri Jul 10 08:42:59 2015 (559F383B)
    igdkmd64.sys                Sat Jul 11 06:07:09 2015 (55A06535)
    nvpciflt.sys                Thu Jul 23 05:28:01 2015 (55B02E09)
    nvlddmkm.sys                Thu Jul 23 05:45:19 2015 (55B03217)
    TesSafe.sys                 Thu Jul 23 12:37:43 2015 (55B092BF)
    aswRvrt.sys                 Mon Jul 27 22:36:13 2015 (55B66505)
    aswMonFlt.sys               Mon Jul 27 22:36:30 2015 (55B66516)
    aswHwid.sys                 Mon Jul 27 22:36:58 2015 (55B66532)
    aswRdr2.sys                 Mon Jul 27 22:37:28 2015 (55B66550)
    aswVmm.sys                  Mon Jul 27 23:04:01 2015 (55B66B89)
    aswSP.sys                   Mon Jul 27 23:04:27 2015 (55B66BA3)
    aswStm.sys                  Mon Jul 27 23:07:56 2015 (55B66C74)
    RTKVHD64.sys                Tue Jul 28 18:08:18 2015 (55B777BA)
    aswSnx.sys                  Wed Aug 12 20:14:50 2015 (55CB5BE2)
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=t_mouse.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    QMTgpNetflow764.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    athw10x.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
    xlwfp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    TesSafe.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys



    Kindly follow the below steps -
    1. Kindly update the drivers highlighted in RED.
    2. I see that the process at which the crash is happening is the ELAN Touchpad. I would suggest you to uninstall the current touchpad driver and then install the latest driver from the ASUS Support **LINK**.


    Let me know how it goes ^_^

    -Pranav
      My ComputerSystem Spec
  3.    28 Sep 2015 #3
    Join Date : Sep 2015
    Posts : 2
    Windows 10
    Thread Starter

    Thank you for the fast and detailed reply! I will definitely follow the steps you've kindly provided! Hopefully all goes well.
      My ComputerSystem Spec
  4.    01 Oct 2015 #4
    Join Date : Jul 2014
    India
    Posts : 73
    Windows Embedded 8.1 Industry Pro

    Quote Originally Posted by xtweetroar View Post
    Thank you for the fast and detailed reply! I will definitely follow the steps you've kindly provided! Hopefully all goes well.
    Sure thing. Let me know how it goes ^_^


    -Pranav
      My ComputerSystem Spec

 


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