BSOD ! error 0x0000001e ! More info in thread

Hi, thank you for viewing thread and your time.

In the past 3 days I've been receiving a lot of BSOD.
Through some research I've used event viewer > bugcheck > and found multiple listings of " The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff803177345b5, 0x0000000000000000, 0x00007ff793590000). "

I have attached multiple dump files following the how to post BSOD thread tutorial.

Please let me know if there are any other information I can provide

Thank you!

Hi xtweetroar & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

---

Code:

**************************Mon Sep 28 04:05:52.801 2015 (UTC + 5:30)**************************Loading Dump File [C:\SysnativeBSODApps\092715-35281-01.dmp]
 
Windows 8 Kernel Version 10240 MP (8 procs) Free x64
 
Built by: 10240.16463.amd64fre.th1.150819-1946
 
System Uptime: 0 days 0:24:21.577
 
Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+35 )
 
BugCheck 1E, {ffffffffc0000005, fffff803177345b5, 0, 7ff793590000}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
 
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff803177345b5, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 00007ff793590000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
 
PROCESS_NAME:  etdctrl.exe
 
FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!RtlImageNtHeaderEx
 
CPUID:        "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz"
 
MaxSpeed:     2300
 
CurrentSpeed: 2295
 
  BIOS Version                  N56VM.206
 
  BIOS Release Date             04/13/2012
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  N56VM
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep 27 09:29:24.083 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\092615-32265-01.dmp]
 
Windows 8 Kernel Version 10240 MP (8 procs) Free x64
 
Built by: 10240.16463.amd64fre.th1.150819-1946
 
System Uptime: 0 days 1:05:58.858
 
Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+35 )
 
BugCheck 1E, {ffffffffc0000005, fffff803cdac25b5, 0, 7ff6848e0000}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
 
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff803cdac25b5, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 00007ff6848e0000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
 
PROCESS_NAME:  etdctrl.exe
 
FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!RtlImageNtHeaderEx
 
CPUID:        "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz"
 
MaxSpeed:     2300
 
CurrentSpeed: 2295
 
  BIOS Version                  N56VM.206
 
  BIOS Release Date             04/13/2012
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  N56VM
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep 27 08:22:58.818 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\092615-32437-01.dmp]
 
Windows 8 Kernel Version 10240 MP (8 procs) Free x64
 
Built by: 10240.16463.amd64fre.th1.150819-1946
 
System Uptime: 0 days 0:46:07.593
 
Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+35 )
 
BugCheck 1E, {ffffffffc0000005, fffff802fad205b5, 0, 7ff6dfc60000}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
 
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff802fad205b5, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 00007ff6dfc60000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
 
PROCESS_NAME:  etdctrl.exe
 
FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!RtlImageNtHeaderEx
 
CPUID:        "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz"
 
MaxSpeed:     2300
 
CurrentSpeed: 2295
 
  BIOS Version                  N56VM.206
 
  BIOS Release Date             04/13/2012
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  N56VM
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep 27 07:36:24.882 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\092615-32375-01.dmp]
 
Windows 8 Kernel Version 10240 MP (8 procs) Free x64
 
Built by: 10240.16463.amd64fre.th1.150819-1946
 
System Uptime: 0 days 2:45:51.657
 
Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+35 )
 
BugCheck 1E, {ffffffffc0000005, fffff8024f6c35b5, 0, 7ff7d2d00000}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
 
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8024f6c35b5, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 00007ff7d2d00000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
 
PROCESS_NAME:  etdctrl.exe
 
FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!RtlImageNtHeaderEx
 
CPUID:        "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz"
 
MaxSpeed:     2300
 
CurrentSpeed: 2295
 
  BIOS Version                  N56VM.206
 
  BIOS Release Date             04/13/2012
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  N56VM
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Sep 26 23:49:53.698 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\092615-32109-01.dmp]
 
Windows 8 Kernel Version 10240 MP (8 procs) Free x64
 
Built by: 10240.16463.amd64fre.th1.150819-1946
 
System Uptime: 0 days 0:13:55.473
 
Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+35 )
 
BugCheck 1E, {ffffffffc0000005, fffff8031aab05b5, 0, 7ff6db310000}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
 
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8031aab05b5, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 00007ff6db310000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
 
PROCESS_NAME:  etdctrl.exe
 
FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!RtlImageNtHeaderEx
 
CPUID:        "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz"
 
MaxSpeed:     2300
 
CurrentSpeed: 2295
 
  BIOS Version                  N56VM.206
 
  BIOS Release Date             04/13/2012
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  N56VM
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Sep 26 23:35:31.342 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\092615-32453-01.dmp]
 
Windows 8 Kernel Version 10240 MP (8 procs) Free x64
 
Built by: 10240.16463.amd64fre.th1.150819-1946
 
System Uptime: 0 days 9:24:26.119
 
Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+35 )
 
BugCheck 1E, {ffffffffc0000005, fffff801813275b5, 0, 7ff79bdb0000}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
 
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff801813275b5, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 00007ff79bdb0000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
 
PROCESS_NAME:  etdctrl.exe
 
FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!RtlImageNtHeaderEx
 
CPUID:        "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz"
 
MaxSpeed:     2300
 
CurrentSpeed: 2295
 
  BIOS Version                  N56VM.206
 
  BIOS Release Date             04/13/2012
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  N56VM
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

---

Below is a list of 3rd party drivers present on your system -

Code:

**************************Mon Sep 28 04:05:52.801 2015 (UTC + 5:30)**************************
HECIx64.sys                 Tue Jul  3 03:44:58 2012 (4FF21D62)
t_mouse.sys                 Mon Dec  3 11:49:30 2012 (50BC4472)
L1C63x64.sys                Mon Apr  1 08:45:17 2013 (5158FBC5)
QMTgpNetflow764.sys         Tue Jul 30 08:16:38 2013 (51F7290E)
iwdbus.sys                  Tue Jun  9 03:42:39 2015 (55761357)
athw10x.sys                 Tue Jun 16 14:59:55 2015 (557FEC93)
AsusTP.sys                  Wed Jun 17 13:57:57 2015 (55812F8D)
xlwfp.sys                   Sat Jul  4 13:04:04 2015 (55978C6C)
ETD.sys                     Tue Jul  7 13:53:24 2015 (559B8C7C)
intelppm.sys                Fri Jul 10 08:42:59 2015 (559F383B)
igdkmd64.sys                Sat Jul 11 06:07:09 2015 (55A06535)
nvpciflt.sys                Thu Jul 23 05:28:01 2015 (55B02E09)
nvlddmkm.sys                Thu Jul 23 05:45:19 2015 (55B03217)
TesSafe.sys                 Thu Jul 23 12:37:43 2015 (55B092BF)
aswRvrt.sys                 Mon Jul 27 22:36:13 2015 (55B66505)
aswMonFlt.sys               Mon Jul 27 22:36:30 2015 (55B66516)
aswHwid.sys                 Mon Jul 27 22:36:58 2015 (55B66532)
aswRdr2.sys                 Mon Jul 27 22:37:28 2015 (55B66550)
aswVmm.sys                  Mon Jul 27 23:04:01 2015 (55B66B89)
aswSP.sys                   Mon Jul 27 23:04:27 2015 (55B66BA3)
aswStm.sys                  Mon Jul 27 23:07:56 2015 (55B66C74)
RTKVHD64.sys                Tue Jul 28 18:08:18 2015 (55B777BA)
aswSnx.sys                  Wed Aug 12 20:14:50 2015 (55CB5BE2)

http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=t_mouse.sys
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
QMTgpNetflow764.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
athw10x.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
xlwfp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
TesSafe.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys



Kindly follow the below steps -

1. Kindly update the drivers highlighted in RED.
2. I see that the process at which the crash is happening is the ELAN Touchpad. I would suggest you to uninstall the current touchpad driver and then install the latest driver from the ASUS Support **LINK**.

Let me know how it goes ^_^

-Pranav

Thank you for the fast and detailed reply! I will definitely follow the steps you've kindly provided! Hopefully all goes well.

xtweetroar said:

Thank you for the fast and detailed reply! I will definitely follow the steps you've kindly provided! Hopefully all goes well.

Sure thing. Let me know how it goes ^_^


-Pranav