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  1.    27 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 14
    Windows 10

    Multiple BSODS


    I've just recently installed Windows 10 in order to try and fix errors I was getting on Windows 7 with my newly built pc. Good news is that with 10 it worked twice as long before getting the constant BSODS. I've gotten the following BSODS: irql not less or equal, memory management, and crucial service error. I have the dmp files on one drive I just don't know how to access them to show you guys. If I could get some tips on that I'm pretty sure that would help with finding out the issue? I really need some help on where to go from here because I'm lost. I thought maybe I should send the Ram back, but with the multiple crash messages I'm assuming it must be a deeper problem than that. If you have any questions or need any information to help please let me know.
    Specs: MSI z97 PC Mate, 2x8gb corsair vengeance ddr3, Intel core i7 4790k, Evga gtx 980, corsair rm650 psu,kingston 120gb ssd boot drive, seagate 1tb hdd, corsair h50 liquid cooler.
    Edit: there was no trigger to the BSODS, was playing CSGO, system wasn't under load. Also it happened about a day and a half after the fresh os installation.
    Last edited by Mattlm0831; 27 Sep 2015 at 15:54. Reason: Add information
      My ComputerSystem Spec
  2.    27 Sep 2015 #2
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro
      My ComputersSystem Spec
  3.    27 Sep 2015 #3
    Join Date : Sep 2015
    Posts : 14
    Windows 10
    Thread Starter

    I believe this is what you asked for, by the way thank you for your time!
    P.S. I have her up and running stable in safe mode with networking.
      My ComputerSystem Spec
  4.    28 Sep 2015 #4
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    For the dump files, you should be able to access them via your microsoft account, share them and put the link here.

    For now it is better to not do everything immediately, but work through it step by step.
    This because there are only 2 dump files in the zip and you have mentioned to have more crashes.
    Suggestions below are for the 2 dump files present in the zip file you provided.

    Please remove Google Chrome as a test, it lately causes crashes for some people.

    Because you have upgraded from windows 7 it is important to check the system files for corruption, missing files or other problems.
    Please do the following:

    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
      My ComputersSystem Spec
  5.    28 Sep 2015 #5
    Join Date : Sep 2015
    Posts : 14
    Windows 10
    Thread Starter

    Ok so I plan on trying this but I'm not sure if it is going to show anything. I actually did a clean install of Windows 10. I cleared my SSD, bought the Windows 10 USB and installed that. I ran memtest86+ and got around 3,000,000 errors so I think that my motherboard is having issues reading the memory. I plan on sending it in soon as soon as my warranty is confirmed. I tried both sticks isolated and they have worked occasionally so I feel that it can't possibly be the sticks. Let me know if this makes any sense because I'm new to this and still trying to take everything in!
    Thanks
      My ComputerSystem Spec
  6.    28 Sep 2015 #6
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    You have tried both sticks isolated in all slots?

    It almost makes sense, you only need to answer my question and if no do it
      My ComputersSystem Spec
  7.    28 Sep 2015 #7
    Join Date : Sep 2015
    Posts : 14
    Windows 10
    Thread Starter

    I have isolated each stick in each slot, it works randomly, sometimes boots without and issue and other times it can't even load into bios.
      My ComputerSystem Spec
  8.    28 Sep 2015 #8
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Please try the following
    • Shut down your pc
    • Cut off the power.
    • Hold down the power button for 30s a few times.
    • Plug the power back in
    • Try to boot.


    This will reset your software connections between the BIOS and hardware, and it will also clear any memory corruption in the temporary memory.
    It does pretty much the same as with pulling the CMOS, but you don't have to open the case.
      My ComputersSystem Spec
  9.    28 Sep 2015 #9
    Join Date : Sep 2015
    Posts : 14
    Windows 10
    Thread Starter

    Ok so I did what you asked, right now I have both sticks in and my MoBo is reading 16GB of RAM which is a plus. I also uninstalled google chrome. It seems pretty stable for now.
      My ComputerSystem Spec
  10.    28 Sep 2015 #10
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Good to hear

    Any chance you can get the dumps from onedrive to upload them?
      My ComputersSystem Spec

 
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