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  1.    27 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 13
    Windows 10 Pro

    BSOD caused by ntoskrnl.exe please help


    Hey all, I've attached 4 minidumps. Can you please help troubleshoot this intermittent BSOD?
      My ComputerSystem Spec
  2.    27 Sep 2015 #2
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Hi Asharus,

    Welcome to the 10forums.

    The Nvidia Video driver has been flagged in a crash where the memory is usually the cause.
    Because there are more crashes where the memory is possibly causing it please follow the instructions below.




    BSOD caused by ntoskrnl.exe please help Diagnostic Test BSOD caused by ntoskrnl.exe please help
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    For more analyse, please read BSOD Posting Instructions
      My ComputersSystem Spec
  3.    27 Sep 2015 #3
    Join Date : Sep 2015
    Posts : 13
    Windows 10 Pro
    Thread Starter

    thank you. i shall run this tonight.
      My ComputerSystem Spec
  4.    27 Sep 2015 #4
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Keep us posted
      My ComputersSystem Spec
  5.    27 Sep 2015 #5
    Join Date : Sep 2015
    Posts : 13
    Windows 10 Pro
    Thread Starter

    well it looks like i'm getting failures on the first pass. what's the next step, take a stick out and run it again?
      My ComputerSystem Spec
  6.    28 Sep 2015 #6
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Find out if it is a stick (and which) or a slot
      My ComputersSystem Spec
  7.    28 Sep 2015 #7
    Join Date : Sep 2015
    Posts : 13
    Windows 10 Pro
    Thread Starter

    ok, it looks like i have 12gb total with pairs of 2gb sticks. i tried using 1 stick and 1 slot only but it wouldn't get past the POST.

    i've run 8 passes through the first pair and there were no errors. i stuck another pair in the same slots before i left for work.

    it may take some time to figure out which stick (or slot) i'm having issues with.
      My ComputerSystem Spec
  8.    28 Sep 2015 #8
    Join Date : Sep 2015
    Posts : 13
    Windows 10 Pro
    Thread Starter

    well i just looked at my mobo's manual and i figured out why it wouldnt POST with 1 stick. slot #1 is actually the 2nd slot over, and i apparently had the single stick in slot #2.
      My ComputerSystem Spec
  9.    28 Sep 2015 #9
    Join Date : Sep 2015
    Posts : 13
    Windows 10 Pro
    Thread Starter

    It turns out I have 2 bad RAM sticks. I've created an RMA for them, and currently running 8gb instead of 12gb while they are in transit. Hopefully this was the cause of my BSOD issues.
      My ComputerSystem Spec
  10.    28 Sep 2015 #10
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Hope so too, let me know if you get any BSOD
      My ComputersSystem Spec

 
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