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  1.    26 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 10
    win10

    WHEA error win10 64bit 4790k asrock


    Hello 10Forums,
    I am trying to solve an issue with this WHEA error.... many threads have gone unanswered or left cold and I still don't know what to do.. it is getting very frustrating and it seems to BSOD much more often in Win10 then win7 ever did.


    I keep getting a whea_uncorrectable_error when gaming on my pc....

    It happens at random but usually when I've been gaming for half an hour etc...

    My temps are around 65-70 degrees on the cpu and around 71 degrees on the gpu...
    my cpu is runing @ 4.4ghz stock and around 1.289v...

    I read that this error may be related to the cpu and lack of vcore so I added additional vcore offset up by +0.025mv however I'm still getting this error....

    currently all components are running at stock speeds

    my specs are

    i7 4790k
    GTX980Ti
    8GB Fury Hyperx kingston 1866mhz
    killer asrock z97x
    sound blaster xfi
    750w ocz fatality psu
    win10 64bit
    Latest bios updates

    my case has good air flow and my cpu cooler is a noctua nhd15


    Any help would be appreciated as its getting very frustrating...
    I have also ran a memtest86 overnight with no errors

    what else can I do or how do I find out exactly the cause of the error?

    edit: here is a report from bluescreenview - http://postimg.org/image/aeejtahnz/

    I have also read that disabling C STATES in the bois may help so I have disabled these for the meantime - this has not helped.

    users who also have the same issue with the same cpu and asrock motherboard:
      My ComputerSystem Spec
  2.    27 Sep 2015 #2
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro
      My ComputersSystem Spec
  3.    27 Sep 2015 #3
    Join Date : Sep 2015
    Posts : 10
    win10
    Thread Starter

    Quote Originally Posted by axe0 View Post


    thanks see attachment
    Last edited by irt; 06 Oct 2015 at 06:23.
      My ComputerSystem Spec
  4.    27 Sep 2015 #4
    Join Date : Sep 2015
    Posts : 10
    win10
    Thread Starter

    Also note yesterday I ran a full day of gaming and dropped my CPU to 4.2Ghz @ 1.202v and after 5 hours of gaming not 1 BSOD.

    This morning I reset my cpu back to stock 4.4Ghz which is around the 1.261v-1.289v and after 10min of gaming it BSOD....
    I have re-set the cpu back to 4.2Ghz @ 1.202v and no BSODs so far today...

    I think it has something to do with my cpu??? very annoying that I can't run my CPU even @ stock.... still need to figure out exactly what is causing the issue..... Im thinking lack of voltage but surley not 1.28v is WAY over the normal stock volts on a 4790k
      My ComputerSystem Spec
  5.    27 Sep 2015 #5
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Please check {windows partition}\windows\minidump and check if there are any dump files saved.
    The zip is empty of dump files.
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial
      My ComputersSystem Spec
  6.    27 Sep 2015 #6
    Join Date : Sep 2015
    Posts : 10
    win10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Please check {windows partition}\windows\minidump and check if there are any dump files saved.
    The zip is empty of dump files.
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial
    All those settings looks fine... I think cCleaner may have wiped the minidumps??? I'll have to get another BSOD and test
      My ComputerSystem Spec
  7.    27 Sep 2015 #7
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    If that is indeed the case
    If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.

    Or configure Ccleaner to not remove dump files:
      My ComputersSystem Spec
  8.    28 Sep 2015 #8
    Join Date : Sep 2015
    Posts : 10
    win10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    If that is indeed the case
    Yes it was.

    I have changed setting in Ccleaner...

    Another BSOD has happened please see new upload file attached.
    Last edited by irt; 06 Oct 2015 at 06:23.
      My ComputerSystem Spec
  9.    28 Sep 2015 #9
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    I have a question for you, please answer 100% honestly.

    Do you have a license from the internet, without purchasing? Like using a crack or another method to have the software without paying for it.
    Please answer it honestly, if you are not answering it honestly it will only be difficult to have a stable windows.

    Reason why I ask it, I have some suspicious about the license.
      My ComputersSystem Spec
  10.    28 Sep 2015 #10
    Join Date : Sep 2015
    Posts : 10
    win10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    I have a question for you, please answer 100% honestly.

    Do you have a license from the internet, without purchasing? Like using a crack or another method to have the software without paying for it.
    Please answer it honestly, if you are not answering it honestly it will only be difficult to have a stable windows.

    Reason why I ask it, I have some suspicious about the license.

    I have a legit purchased copy of Windows7 with licensed CDkey purchased around Jan 2011. I have upgraded to free windows10 from win7

    see photo for clarification (CDKEY has been blanked out) - View image: 20150928 192419
      My ComputerSystem Spec

 
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