Windows 10: rebooting while playing videos or netflix Solved

Page 4 of 5 FirstFirst ... 2345 LastLast
  1.    06 Oct 2015 #31

    blutos cousin said: View Post
    Oh can you post some event viewer critical error and application fault logs ?
    i did a clean install with new drivers from from gigabyte for the MB and Nvidia for the graphics. I can certainly post that info you requested, but how do I find it?
      My ComputerSystem Spec


  2. Posts : 964
    dual boot W10 10586th2/14291 rs1 Win. Insider since Jan. 2015
       06 Oct 2015 #32

    http://windows.microsoft.com/en-us/w...#1TC=windows-7

    should be same except rt click start button > select conrtol panel >open event viewer
      My ComputerSystem Spec

  3.    06 Oct 2015 #33

    Found event viewer

    I took some screen shots (don't mind the kids watching a show on the second screen). What should I be looking for?
      My ComputerSystem Spec


  4. Posts : 11,501
    Windows 10 Pro
       07 Oct 2015 #34

    The 3.3, 5 and 12v values are way too low.
    Likely the cause of the reboots.

    For now, forget about drivers, programs and event logs and focus on increasing the voltages
      My ComputersSystem Spec


  5. Posts : 8,183
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       07 Oct 2015 #35

    Axe0, if you need some help, please let me know. But, ATX Standards are that the rails must be +/- 5% of the rated value. The best place to get the voltage readings in in BIOS. They are much more accurate than software. If you need some help, let me know. But, don't confuse Volts, Amps and Watts. They are different. You can have a 1000W PSU, and your computer can pull only 300 W, but if the +12V only puts out 10V, your computer will not run well, if at all.
      My ComputersSystem Spec


  6. Posts : 964
    dual boot W10 10586th2/14291 rs1 Win. Insider since Jan. 2015
       07 Oct 2015 #36

    Found event viewer

    I took some screen shots (don't mind the kids watching a show on the second screen). What should I be looking for?
    I'll hold off posting the error log stuff until you can check some voltages or unless you want me to post it anyway just for future refernce but if your mainboard is acurate you are definitly undervolting and a video card playing a video and the CPU will need the correct volts and current .



    axe0 said: View Post
    The 3.3, 5 and 12v values are way too low.
    Likely the cause of the reboots.

    For now, forget about drivers, programs and event logs and focus on increasing the voltages

    I was thinking you might be right ( if the mainboard is reporting volts accuratly ) the PSU rails all look way to low like you say while the CPU volts are barely in range they could certainly be a lot higher even at stock clock speeds as well .

    A Digital Volt Meter would be nice to confirm undervolting and also to check the voltage at the wall plug in case there is a bad connection or wire nut in a junction box or the outlet box or a fautly surge protector or F.... up board ?

    I had to re wire a couple of houses I owned trust me they can do strange things on any given circiuit with something as simple as a bad wire nut some where in a daisy chained circuit in a junction box ,switch box or outlet box anywhere along the chain for that circuit .


    Maybe before we get too far along try the PC plugged in directly to the wall outlet if it isn't already maybe its a bad surge protecter strip or to many things on one strip ? .

    OP (origional poster) mentuined he had a TV , a monitor and the PC (probably powered speakers also ) I would put the PC straight into the wallsocket with its own surge strip if testing bears that out and the rest on another strip or maybe something like powered speakers on the same strip as the PC but maybe not those can have noisy wall warts or maybe run an extensiion cord for the PC into another circiut in another room or hallway and see what shakes out ? Then if it shows the room circiut is undervolting get after the wire nuts ,breaker or call an electrician he might have a resistive (faulty ) breaker also but not bad enough to open .


    As you know when the CPU ( processer ) and GPU ( video card or chip ) are playing video especially HD they will demand volts and currents well above surfing a web page or typing an office doc .

    I'll hold off posting the error log stuff until the OP can check some voltages or put in a known good PSU or unless he wants me to post it anyway for refernce ..

    Maybe OP got bad luck having two bad PSU's but it can happen or maybe its not getting the right AC volts from the wall outlet or surge strip being common to both PSU's and all. ???


    Axe0, if you need some help, please let me know. But, ATX Standards are that the rails must be +/- 5% of the rated value. The best place to get the voltage readings in in BIOS. They are much more accurate than software. If you need some help, let me know. But, don't confuse Volts, Amps and Watts. They are different. You can have a 1000W PSU, and your computer can pull only 300 W, but if the +12V only puts out 10V, your computer will not run well, if at all.
    Good points specially about the BIOS I never thought of that . OTOH a cheap or faulty 1000 w PSU can undervolt just as easily when it only needs to put out 300w like you say .
    Last edited by blutos cousin; 07 Oct 2015 at 01:48.
      My ComputerSystem Spec


  7. Posts : 11,501
    Windows 10 Pro
       07 Oct 2015 #37

    Axe0, if you need some help, please let me know.
    I sure will do essenbe

    But, ATX Standards are that the rails must be +/- 5% of the rated value. The best place to get the voltage readings in in BIOS. They are much more accurate than software. If you need some help, let me know.
    That is what I thought after our last conversation about test software, but I wasn't 100% sure.

    @blutos cousin, lets first focus on the PSU before we check the software, logs and other stuff

    @copracr, for the reminding.
    axe0 said: View Post
    Please post a photo of the 3.3v, 5v and 12v in the BIOS.
      My ComputersSystem Spec


  8. Posts : 964
    dual boot W10 10586th2/14291 rs1 Win. Insider since Jan. 2015
       07 Oct 2015 #38

    Axe0, if you need some help, please let me know.
    axe0 said: View Post
    I sure will do essenbe m
    But, ATX Standards are that the rails must be +/- 5% of the rated value. The best place to get the voltage readings in in BIOS. They are much more accurate than software. If you need some help, let me know.
    That is what I thought after our last conversation about test software, but I wasn't 100% sure.
    @blutos cousin, lets first focus on the PSU before we check the software, logs and other stuff

    Right .... that sounds good thats why I didnt post the event viewer instructions. I think the PSU or mains voltage is the right track now if the volts are actually that low and the symptoms alighn with that like you said from the beginning .

    Actually with the rail volts that low I'm suprised if it POST and loads windows at all ☻


    @
    copracr, for the reminding.

    Originally Posted by axe0
    Please post a photo of the 3.3v, 5v and 12v in the BIOS.


    How come I didn't think of that ?
      My ComputerSystem Spec


  9. Posts : 964
    dual boot W10 10586th2/14291 rs1 Win. Insider since Jan. 2015
       09 Oct 2015 #39

    Any news from the OP ?
      My ComputerSystem Spec


  10. Posts : 11,501
    Windows 10 Pro
       09 Oct 2015 #40

    blutos cousin said: View Post
    How come I didn't think of that ?
    I don't know, but with a sudden reboot/shutdown the first step is to determine if the power source (battery/psu(bios voltages)) has problems
      My ComputersSystem Spec


 
Page 4 of 5 FirstFirst ... 2345 LastLast

Related Threads
Videos not playing in Software and Apps
Get started videos wont play also videos in new apps downloaded from the store wont play. videos play fine in browsers and downloaded content. I am connected to the internet, any help please (please don't post things like check your conection or...
After I upgraded to Win 10 from 7, I started getting this bizarre issue when video files would crash in both VLC and MPC, but not Windows Media Player. The larger the video, the more guaranteed the crash. I've reinstalled MPC, VLC, and Windows 10,...
Hi, I have a Dell S2415h monitor which comes with built in speakers in the monitor. I also have set the turn off monitor at 5 mins, and sleep at 15 mins. My problem is that when I view youtube videos more than 5 mins, the screen will turn off...
Hi All, I have recently upgraded from Windows 7 to Windows 10. Since the upgrade I have been having problems with Windows 10 installation. The latest among these is that Windows 10 crashes after playing youtube videos for sometime with BSOD....
Playing Get Started Videos in General Support
Just downloaded Windows 10. Went to Get Started page and tried to play each of the videos. Each one failed to play. Any idea why?
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 03:49.
Find Us