Windows 10: rebooting while playing videos or netflix Solved

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  1.    06 Oct 2015 #11

    axe0 said: View Post
    That is normal when driver verifier is enabled.
    While driver verifier is enabled, please use the pc as less as possible.
    I ran the memtest, 8 passes with zero errors.
    It keeps robooting, but it's not making new dmp files.
      My ComputerSystem Spec


  2. Posts : 11,533
    Windows 10 Pro
       06 Oct 2015 #12

    Rebooting is not the same as BSOD crashes to be clear.
      My ComputersSystem Spec


  3. Posts : 11,533
    Windows 10 Pro
       06 Oct 2015 #13

    Can you verify that the PSU can handle the replaced equipments?
    Please post a photo of the 3.3v, 5v and 12v in the BIOS.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including the PSU and cooling.
    How to fill in your system specs:

      My ComputersSystem Spec

  4.    06 Oct 2015 #14

    axe0 said: View Post
    Rebooting is not the same as BSOD crashes to be clear.
    Right, no BSOD, just rebooting

    I thought maybe the PSU too, so I replaced the earthwatts 650 with a EVGA 750
      My ComputerSystem Spec


  5. Posts : 11,533
    Windows 10 Pro
       06 Oct 2015 #15

    I mean, does it give enough power?
    You can replace the PSU, but if it doesn't give enough it is useless
      My ComputersSystem Spec

  6.    06 Oct 2015 #16

    axe0 said: View Post
    I mean, does it give enough power?
    You can replace the PSU, but if it doesn't give enough it is useless
    OK, updated
      My ComputerSystem Spec


  7. Posts : 964
    dual boot W10 10586th2/14291 rs1 Win. Insider since Jan. 2015
       06 Oct 2015 #17

    axe0 said: View Post
    I mean, does it give enough power?
    You can replace the PSU, but if it doesn't give enough it is useless
    OP's CPU is only 17 Watts and has an IGPU for graphics. MB has a Realtec sound chip only thing else are the SSD maybe an ODD and 1 tb metal drive ( maybe a wifi USB ) , KB and mouse a 200W power supply can run all that and much more 24/7 .

    Is the OP using the win 10 Netflix UI app or a browser to play Netfix ?

    Sometimes the Netflix UI app is unstable and closes or hangs but no BSOD or re boot happens it just hangs or closes and at the worstb you can log out /log into your session and re start the app without a re start .

    Any unusuall processess or malware running when platong a video Task manager (even beter) >,Auto Runs or Procman are good tools along with a Malwarbytes scan .

    OP might look in installed programs for a funky video player or something like that from a torrent site ?

    Edge can be unstable also but it wont cause a re boot when it hangs . Best bet for Netflix is IE 11 it supports 1080P Netfix eyefinity encodes chrome is limited to 720P on Netflix .

    I would also suggest the OP use VLC to play video files or DVD's How is it on You Tube in a browser ?

    Is the CPU fan working and how about the CPU thermal paste too much /too little or wrong kind ?
    OTOH if it runs prime 95 those are probably OK .

    OTOH it could be a driver issue mighb look at the windiws installed upate history in C.P. not update setings and see if it updated some drivers sometimes it picks the wrong ones or just re install some new sound and video drivers from the vendors or MB vendor .
      My ComputerSystem Spec


  8. Posts : 11,533
    Windows 10 Pro
       06 Oct 2015 #18

    blutos cousin said: View Post
    OP's CPU is only 17 Watts and has an IGPU for graphics. MB has a Realtec sound chip only thing else are the SSD maybe an ODD and 1 tb metal drive ( maybe a wifi USB ) , KB and mouse a 200W power supply can run all that and much more 24/7 .
    The 3.3v, 5v and 12v are necessary too to have correct.
    If they are too high, or too low, the motherboard is either way getting problems and so there is a restart or shut down to prevent problems.
      My ComputersSystem Spec


  9. Posts : 964
    dual boot W10 10586th2/14291 rs1 Win. Insider since Jan. 2015
       06 Oct 2015 #19

    axe0 said: View Post
    The 3.3v, 5v and 12v are necessary too to have correct.
    If they are too high, or too low, the motherboard is either way getting problems and so there is a restart or shut down to prevent problems.
    Good point then maybe the OP has a DVM but if a rail is sagging only when playing a video it would likley not work or POST at all anyway the CPU is only 17 watts and that includes the IGPU .

    I would think its more software at point though and the 3.3 and 5V ( to the board ) can vary anyway within tolerence by as much as almost a volt on the 5V rail or .5 V sometimes on the 3.3 V rail same for TV's

    OTOH if there is a bad VR or electrolytic overvolting /undervolting somewhere it could be either the PSU or MB .

    Lastly OTOH if it runs prime 95 torture test the voltages are probably OK though that will stress it more than 1080p video in a minute .
      My ComputerSystem Spec


  10. Posts : 11,533
    Windows 10 Pro
       06 Oct 2015 #20

    blutos cousin said: View Post
    Good point then maybe the OP has a DVM but if a rail is sagging only when playing a video it would likley not work or POST at all anyway the CPU is only 17 watts and that includes the IGPU .

    OTOH if there is a bad VR overvolting somewhere it could be either the PSU or MB . I would think its more software at point though and the 3.3 and 5V can vary anyway within tolerence by as much as almost a volt on the 5V rail or .5 V sometimes on the 3.3 V rail same for TV's
    The 3.3, 5 and 12v can indeed vary, that is why it is good to have those values max around 3% or 5% of their values, depending on what the manufacturer of the mainboard says about it.
    @copracr, please post a photo of these values.
      My ComputersSystem Spec


 
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