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  1.    25 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 34
    Windows 10

    BSOD when playing games, error 0x03b and system service exception


    This is my computer: IAmNice - Profiel - Wenslijst - Tweakers
    And Im mostly getting BSOD system service exception, sometimes memory mangement error(only 2-3 times though) and sometimes a different one.
    I have tested my ram using memtest, tested harddrive with hdd tool and did some other stresstests like prime95.
    Im getting the BSOD's when im playing games such as CS:GO, LoL or even Hearthstone. I reinstalled windows 3x, updated my drivers, checked for virus but I still get a BSOD every few days. Sometimes I can play for days and nothing happens. Sometimes I get a 3 crashes a day. I just reinstalled my computer and got 3 crashes in the past 3 weeks.
    I hope someone can help me out. I have more dumps in a dropbox account. If you want more just tell me.
      My ComputerSystem Spec
  2.    25 Sep 2015 #2
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Hi Double0Seven,

    Welcome to the 10forums.

    You have ran the built-in feature, MemTest86 or MemTest86+? How many passes if MemTest86(+)?
    It is recommended to do MemTest86+



    BSOD when playing games, error 0x03b and system service exception Diagnostic Test BSOD when playing games, error 0x03b and system service exception
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





    BSOD when playing games, error 0x03b and system service exception Diagnostic Test BSOD when playing games, error 0x03b and system service exception
     DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Some windows drivers are blamed in a few crashes, but that usually means that a 3rd party driver is actually the cause.
    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.


    Please fill in your system specs
    Please go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My ComputersSystem Spec
  3.    25 Sep 2015 #3
    Join Date : Sep 2015
    Posts : 34
    Windows 10
    Thread Starter

    Yes I ran memtest 86+ for 10 passes. I did it for both sticks seperately. I already used driver verifier some time ago and didnt mange to find any crashes. I will update my system specs but I also posted it in the OP.
      My ComputerSystem Spec
  4.    25 Sep 2015 #4
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    You have indeed posted some specs, but there are some specs missing.
    Please make your system specs complete.
      My ComputersSystem Spec
  5.    25 Sep 2015 #5
    Join Date : Sep 2015
    Posts : 34
    Windows 10
    Thread Starter

    Yes I updated it.
      My ComputerSystem Spec
  6.    25 Sep 2015 #6
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Please download and install Speccy.

    When you have installed and opened Speccy, click on RAM and click SPD -> Slot #1 (every slot) -> Timing table
    It looks like
    Attachment 39394
      My ComputersSystem Spec
  7.    25 Sep 2015 #7
    Join Date : Sep 2015
    Posts : 34
    Windows 10
    Thread Starter
      My ComputerSystem Spec
  8.    25 Sep 2015 #8
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Please try the following:

    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
      My ComputersSystem Spec
  9.    26 Sep 2015 #9
    Join Date : Sep 2015
    Posts : 34
    Windows 10
    Thread Starter

    Ok first scan found some corrupt files and did manged to fix them
    Second scan found no more corrupt files.
    I will upload the cbs.log of the first scan. As you said its a big file so I uploaded it in my dropbox. Dropbox - CBS.log

    Btw 3 months ago I ran sfc/scannow and it also found corrupt files. It did managed to fix them but I remember 6-7 weeks ago I ran it again and I got corrupt files again. Why do my files keep becoming corrupt?
      My ComputerSystem Spec
  10.    26 Sep 2015 #10
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Quote Originally Posted by Double0Seven View Post
    Ok first scan found some corrupt files and did manged to fix them
    Second scan found no more corrupt files.
    I will upload the cbs.log of the first scan. As you said its a big file so I uploaded it in my dropbox. Dropbox - CBS.log

    Btw 3 months ago I ran sfc/scannow and it also found corrupt files. It did managed to fix them but I remember 6-7 weeks ago I ran it again and I got corrupt files again. Why do my files keep becoming corrupt?
    Windows update delivers once in a month a huge set of security updates and in the mean time sometimes extra updates.
    These updates bring changes to your system, sometimes it might go wrong and some files are missing, become corrupted or have other problems.

    After installing updates it is smart to check if the system files are as they should be, to prevent or solve problems.

    Btw, the cbs.log file doesn't contain any problems I can find.
      My ComputersSystem Spec

 
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