Windows 10: BSOD when playing games, error 0x03b and system service exception

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  1.    26 Sep 2015 #11

    Ok thank you.
    But why couldnt you see any problems? sfc/scannow did say it was fixing my corrupt files. Or did you not find any big problems related to my hardware?
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,718
    Windows 10 Pro
       26 Sep 2015 #12

    If sfc said it was fixing corrupted files, then that is the reason why I cannot find them.
      My ComputersSystem Spec

  3.    27 Sep 2015 #13

    Ok thanks. Ill run sfc/scannow after any big windows update. If I get a bsod I can always upload it here right?
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,718
    Windows 10 Pro
       27 Sep 2015 #14

    It is prefered yes, it would be useless to start a new thread for a BSOD while there is a thread already open and not solved.
      My ComputersSystem Spec

  5.    16 Oct 2015 #15

    2 Weeks of no BSOD. Now I get a new BSOD that I have never had. I can only remember it said something with BAD ____ ____
    Dropbox - 101515-19234-01.dmp
    BSOD Dump. Please help me. First time I get this BSOD ever.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,718
    Windows 10 Pro
       16 Oct 2015 #16

    Please run the tool again and upload the zip file.
    Only dumps is not enough.
      My ComputersSystem Spec

  7.    16 Oct 2015 #17

    I uploaded it.
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,718
    Windows 10 Pro
       16 Oct 2015 #18

    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial

    The system couldn't make a minidump of the full memory dump which is a 0x00000018(REFERENCE_BY_POINTER) with as usual causes
    • drivers
    • hardware

    and the saved dump 0x189(Unknown bugcheck code) is pretty much literally unknown.

    There are 2 drivers that might need updating or removed
    • rp0106xms.sys, according to its description a driver from your mouse
    • AODDriver2.sys, AMD Overdrive, known for causing BSOD's in Windows 7

    Please uninstall everything of AMD using Display Driver Uninstaller and install ONLY new drivers from AMD. This to rule out AMD software.
      My ComputersSystem Spec

  9.    16 Oct 2015 #19
    So this is what it should look like right?
    How do I update or remove those 2 drivers? I don't think my mouse is causing any issues and I don't have AMD overdrive installed.
      My ComputerSystem Spec

  10. axe0's Avatar
    Posts : 13,718
    Windows 10 Pro
       16 Oct 2015 #20

    I don't know if these drivers are causing the crashes, but I do know that they need updating or removed.
    For the mouse you need to check the manufacturer of the mouse.
    For the AMD driver, in the program files folder is a folder called ATI, there is the driver located.
      My ComputersSystem Spec

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