VIDEO SCHEDULER INTERNAL ERROR on wake from sleep

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  1. Posts : 42
    Windows 10 Home v1809
    Thread Starter
       #11

    Latest update: I left the PC to Sleep by itself on the timer, rather than Sleeping via the Start screen, and when I came to restart it was fine. I then sent it to Sleep manually and woke it up again OK straight away.

    I have posted on the Feedback App where there are quite a few other posts on the same problem which I upvoted, so hopefully MS will eventually resolve it.
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #12

    Glad to hear that, hope it stays that way :)
      My Computers


  3. Posts : 42
    Windows 10 Home v1809
    Thread Starter
       #13

    So I have now been using the machine for a few days and a clear pattern has emerged.

    If I boot up the PC and then let it Sleep using the timer it will wake up without any BSOD. I am able to use Media Portal to wake the PC when it needs to record a programme and then Windows handles the Sleep afterwards. This is repeatable and appears reliable.

    If I manually Sleep the PC from the Power button on Start menu, then it will either (I) BSOD on wake up (ii) start the PC but not wake up the display, so I am left with a black screen and need to force a restart by truing off the PC using the physical Power Button on the PC case. (iii) sometimes wake up OK

    This seems to indicate the problem is in the way Sleep is initiated by Windows. Do you know if there is any difference between the way Windows initiates Sleep from the timer as opposed to the Power Button on Start Menu?
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  4. Posts : 14,901
    Windows 10 Pro
       #14

    I would say there is, but I cannot say for sure unfortunately.
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  5. Posts : 2
    Windows 10 Pro x64
       #15

    I know this is a fairly old thread but I have EXACTLY the same issue as the OP, with same GPU (although I do not have a built-in GPU). You have analysed its behaviour and described it to perfection!

    Did you ever find a solution to this issue? I have just re-installed windows 10 from clean start (rather than free-upgrade) and my problem remains. It is extremely frustrating and I would have thought that Microsoft or Nvidia (or both) would have solved this by now!
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  6. Posts : 2
    Windows 10
       #16

    I also have this exact problem, and the same computer specs.
      My Computer


  7. Posts : 14,901
    Windows 10 Pro
       #17

    Hi @Dphilpott,

    Welcome to the 10forums :)

    What PSU (model/make) do you have?

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Attachment 68890
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 119, {1, 11b71, 11b85, ffffe000e3abd3a0}
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : dxgmms2.sys ( dxgmms2!VidSchiVerifyDriverReportedFenceId+c210Processing initial command '!analyze -v; !thread; !sysinfo machineid; !sysinfo cpuspeed; .bugcheck; .time;'
     )
    
    Followup:     MachineOwner
    
    0: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff801`dc980000 fffff801`dd5a5000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue Feb 23 20:31:51 2016 (56CCB3A7)
        CheckSum:         00BEE1BE
        ImageSize:        00C25000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers


  8. Posts : 2
    Windows 10
       #18

    axe0 said:
    Hi @Dphilpott,

    Welcome to the 10forums :)

    What PSU (model/make) do you have?

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.

    [/CODE]
    Thanks! I will try this. My PSU in this box is a Corsair RM550.
      My Computer


  9. Posts : 42
    Windows 10 Home v1809
    Thread Starter
       #19

    Well after a period of over a year when the problem went away and I was able to manually initiate sleep without getting the BSOD VideoSchedulerError the problem has returned although only intermittently. I'm not sure if the original problem was fixed by a Windows Update or an NVidia update.

    Anyway I have now followed the instruction to remove old Nvidia drivers using DDU and have reinstalled just the latest NVidia Graphics Driver and the PhysX driver and will monitor it over the next few weeks and report back
      My Computer


  10. Posts : 14,901
    Windows 10 Pro
       #20

    Please make a new thread if you want to report your progress.
      My Computers


 

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