Windows 10: Calling all BSOD Experts. Intermitent Various BSODs Solved

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  1.    24 Sep 2015 #1

    Calling all BSOD Experts. Intermitent Various BSODs


    The problem started when I upgrade my android smartphone, suddenly my laptop turned off while upgrading my android OS. And both device (my smartphone and laptop) has been compromised


    since then I never ran out of BSODs, I try windows refresh install. nvidia driver has already been clean installed, and other driver has been updated using ASUStek website


    Pls help and diagnose my rig.

    Attachment 39252
      My ComputerSystem Spec


  2. Posts : 11,547
    Windows 10 Pro
       25 Sep 2015 #2

    Hi kilesazan,

    Welcome to the 10forums.

    Please remove startup items in taskmanager.
    These programs could interfere with the boot process giving you trouble.

    Please remove ASUS software, pre-installed software could cause BSOD's because they aren't stable.

    Please remove Driver Booster 2 and every driver that has been installed with Driver Booster 2.
    Especially because you have a laptop you don't need a program to check your drivers / update your drivers.
    Programs that claim to update your drivers install either the wrong or corrupted drivers giving you more trouble.

    The BSOD's are totally random and the only few driver that have been flagged are from ASUS software, the network driver and the video driver from your GPU.
    How old is your laptop? Because of the date of a few drivers

    Nvidia Video driver
    Code:
    1: kd> lmvm nvlddmkm
    start             end                 module name
    fffff800`c0040000 fffff800`c0b32000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Tue Aug 25 15:41:50 2015 (55DC709E)
        CheckSum:         00AB7BF3
        ImageSize:        00AF2000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    ASUS driver
    Code:
    0: kd> lmvm AiChargerstart             end                 module name
    fffff801`baf60000 fffff801`baf62880   AiCharger T (no symbols)           
        Loaded symbol image file: AiCharger.sys
        Image path: \SystemRoot\system32\DRIVERS\AiCharger.sys
        Image name: AiCharger.sys
        Timestamp:        Fri Sep 23 04:04:40 2011 (4E7BE938)
        CheckSum:         0000A877
        ImageSize:        00002880
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Network card driver
    Code:
    0: kd> lmvm athw10x
    start             end                 module name
    fffff801`bb000000 fffff801`bb437000   athw10x  T (no symbols)           
        Loaded symbol image file: athw10x.sys
        Image path: \SystemRoot\System32\drivers\athw10x.sys
        Image name: athw10x.sys
        Timestamp:        Tue Jun 16 11:29:55 2015 (557FEC93)
        CheckSum:         00428B1F
        ImageSize:        00437000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

    Please do the following:

    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
      My ComputersSystem Spec

  3.    26 Sep 2015 #3

    I'm now removing asus software,

    I have uninstalled driver booster but i do not remember which drivers it updates

    should I disable all startup items?

    my laptop is now 2 years

    doing sfc /scannow I will reply with the result
      My ComputerSystem Spec


  4. Posts : 11,547
    Windows 10 Pro
       26 Sep 2015 #4

    Please disable or remove all startup items.

    It might give problems if there are drivers left from DB2, please install the drivers from your manufacturer to remove as much as possible from DB2.
      My ComputersSystem Spec

  5.    26 Sep 2015 #5

    here is my cbs

    ok I will download all drivers from ASUStek inform you if Im done
      My ComputerSystem Spec


  6. Posts : 11,547
    Windows 10 Pro
       26 Sep 2015 #6

    SFC said anything about unfixable problems?
    It looks fine so far I can understand it.
      My ComputersSystem Spec

  7.    26 Sep 2015 #7

    nope, it didn't find any violation.

    Okay I have installed all manufacturer drivers. what's next?
      My ComputerSystem Spec


  8. Posts : 11,547
    Windows 10 Pro
       26 Sep 2015 #8

    For the drivers from DB2 we need to use driver verifier, probably a couple of times



    Calling all BSOD Experts. Intermitent Various BSODs Diagnostic Test Calling all BSOD Experts. Intermitent Various BSODs
     DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My ComputersSystem Spec

  9.    26 Sep 2015 #9

    Hi Driver Verifier had initiated BSODs:
    1) DRIVER_VERIFIER_IOMANAGER_VIOLATION dxgkrnl.sys (dxgkrnl+0xAF49C)
    2) DRIVER_VERIFIER_IOMANAGER_VIOLATION nvlddmkm.sys (nvlddmkm+0x147F45)


    Here's my .dmp file
    N550-Sun_09_27_2015__92715-18.rar - Google Drive
      My ComputerSystem Spec


  10. Posts : 11,547
    Windows 10 Pro
       27 Sep 2015 #10

    Please download and use Display Driver Uninstaller to remove the Nvidia drivers and clean install them again.
      My ComputersSystem Spec


 
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