Windows 10: BSOD wont boot, WnBug says powerstate failure for WufRD module

  1. Posts : 14
    Win 10 upgraded from Win 7
       23 Sep 2015 #1

    BSOD wont boot, WnBug says powerstate failure for WufRD module

    Hi, I upgraded to Win 10 5 days ago. I updated my Acronis True Image to 2016 version while as Win 10. No other changes. Re my multiple drives, C drive is SATA, the IDE is used for archive data. The other 2 SATA drives - see note further down re RAID.

    Yesterday while using the machine (machine name Asus64) it crashed while changing screen view (I have dual screen enabled). On trying to reboot, I can get to Win 10 login, then on entering pswd it stalls for a couple mins then blue screens.

    It blue screens if I try to use safemode or any repair utility or use command prompt, the only info I can view is CMOS/BIOS setup.

    I hooked my Asus64 C drive into another machine to access the Minidump file. So I cannot do your utility for my computer info. I have filled in the details in my profile.

    I ran WinBg on the other machine for the 4 crash dump files, I paste in the last, they all say same - the WfudRd driver is waiting to synchronise with the PNP subsystem . . . because of another driver misbehaving ??

    For the past 3 months, I have had a constant issue with the NVidia driver crashing and Windows (7 and 10) recovering the crash. It is the latest driver version, they issued an update about a month ago. There is no Windows log event for this.

    I did read in one forum that Acronis was a likely culprit. I have deleted the Acronis program folder manually using the other machine, but before modify the Asus64 registry by importing the hive, removing TrueImage and its load on boot, and exporting back, I wanted to check if Acronis is a possible problem. I also read the Asus RAID drivers can cause problems.

    In the WinDb data below, I also ran a stack trace and expanded the faulting module thread. To my modest IT skills, I see no obvious culprit. The WudfRD driver covers a host of functions.

    As an additional note, I did have 2 of my SATA drives in the machine on RAID, but, on Aug 11 after a normal shutdown, it booted next day with blue screen saying boot sector missing, giving the only option as using the Win 7 install disc to run repair. I did that, it restarted and I found that it had destroyed the RAID array and assigned new letters to the drives. It also changed the system date to 7th Jan 2007. On looking at the Event log as it shut down that night, I saw that for 3 events one second before shutdown complete, the system date changed to 7th Jan 2007 then back to current date., then while booting next morning, it started with current date and changed to 7th Jan 2007

    Rather than re-installing Win 7 I upgraded to Win 10. I left the 2 drives that were RAID unused in Win 10, on shows as an unknown drive.

    I know the machine is getting on a bit and has been worked hard with total reliability, much of my work as graphics. Its due a re-build later this year, can't do it now.

    The delay between Aug 11th and installing Window last weekend was due to a house move on Aug 12 !!!! Great timing
    I hope someone can help. Rgds Jonathan

    Microsoft (R) Windows Debugger Version 6.3.9600.17298 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [H:\Windows\Minidump\092115-22890-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       srv*c:\symbols\web*
    Symbol search path is: srv*c:\symbols\web*
    Executable search path is: 
    Windows 8 Kernel Version 10240 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 10240.16463.amd64fre.th1.150819-1946
    Machine Name:
    Kernel base = 0xfffff802`87877000 PsLoadedModuleList = 0xfffff802`87b9c030
    Debug session time: Mon Sep 21 17:22:47.961 2015 (UTC + 1:00)
    System Uptime: 0 days 0:14:01.953
    Loading Kernel Symbols
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    Loading User Symbols
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck 9F, {4, 12c, ffffe001b89d5040, fffff80289646af0}
    Implicit thread is now ffffe001`b89d5040
    Probably caused by : WudfRd
    Followup: MachineOwner
    0: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    A driver has failed to complete a power IRP within a specific time.
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
    Arg2: 000000000000012c, Timeout in seconds.
    Arg3: ffffe001b89d5040, The thread currently holding on to the Pnp lock.
    Arg4: fffff80289646af0, nt!TRIAGE_9F_PNP on Win7 and higher
    Debugging Details:
    Implicit thread is now ffffe001`b89d5040
    IMAGE_NAME:  WudfRd
    FAULTING_MODULE: fffff8003b210000 WUDFRd
    IRP_ADDRESS: ffffe001b9b7c2e0
    DEVICE_OBJECT: ffffe001bbe7f9b0
    DRIVER_OBJECT: ffffe001bbc31af0
    PROCESS_NAME:  System
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) x86fre
    FOLLOWUP_NAME:  MachineOwner
    IMAGE_VERSION:  10.0.10240.16384
    FAILURE_ID_HASH_STRING:  km:0x9f_4_image_wudfrd_swd_wpdbusenum
    FAILURE_ID_HASH:  {d15c8ab8-7660-badb-8f70-4eef0dea5218}
    Followup: MachineOwner
    0: kd> lmvm WudfRd
    start             end                 module name
    fffff800`3b210000 fffff800`3b24b000   WUDFRd     (private pdb symbols)  c:\symbols\web\WUDFRd.pdb
        Loaded symbol image file: WUDFRd.sys
        Mapped memory image file: c:\symbols\web\WUDFRd.sys\559F3B833b000\WUDFRd.sys
        Image path: \SystemRoot\system32\DRIVERS\WUDFRd.sys
        Image name: WUDFRd.sys
        Timestamp:        Fri Jul 10 04:26:59 2015 (559F3B83)
        CheckSum:         000386CC
        ImageSize:        0003B000
        File version:     10.0.10240.16384
        Product version:  10.0.10240.16384
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.7 Driver
        File date:        00000000.00000000
        Translations:     0409.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     WUDFRd.sys
        OriginalFilename: WUDFRd.sys
        ProductVersion:   10.0.10240.16384
        FileVersion:      10.0.10240.16384 (th1.150709-1700)
        FileDescription:  Windows Driver Foundation - User-mode Driver Framework Reflector
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
    0: kd> kL
    Child-SP          RetAddr           Call Site
    ffffd000`68163000 fffff802`878bc0d0 nt!KiSwapContext+0x76
    ffffd000`68163140 fffff802`878bbae8 nt!KiSwapThread+0x160
    ffffd000`681631f0 fffff802`878bdd35 nt!KiCommitThreadWait+0x148
    ffffd000`68163280 fffff802`87a62bbf nt!KeWaitForSingleObject+0x385
    ffffd000`68163330 fffff800`3b21eab6 nt!IoReleaseRemoveLockAndWaitEx+0x43
    ffffd000`68163370 fffff800`3b22dd45 WUDFRd!RdDevice::MarkForDelete+0x26
    ffffd000`681633a0 fffff800`3b22229f WUDFRd!RdCtrlDevice::MarkForDelete+0x25
    ffffd000`681633d0 fffff800`3b2228d4 WUDFRd!RdFdoDevice::~RdFdoDevice+0x103
    ffffd000`68163420 fffff800`3b2152c2 WUDFRd!RdFdoDevice::`scalar deleting destructor'+0x14
    ffffd000`68163450 fffff800`3b21d5f2 WUDFRd!CUMDFUnknown::Release+0x32
    ffffd000`68163480 fffff800`3b215ebf WUDFRd!WdfObject::ReleaseWait+0x76
    ffffd000`681634e0 fffff800`3b215ab3 WUDFRd!RdPnpTracker::RdPnpProcessor+0x52f
    ffffd000`68163580 fffff800`3b2169c4 WUDFRd!RdPnpTracker::RdPnpProcessor+0x123
    ffffd000`68163620 fffff800`3b216ab4 WUDFRd!RdPnpTracker::RdPnp+0x394
    ffffd000`681636a0 fffff800`3636face WUDFRd!RdDriver::RdDispatch+0x84
    (Inline Function) --------`-------- Wdf01000!FxIrp::CallDriver+0x10
    ffffd000`681636e0 fffff800`3636eca7 Wdf01000!FxPkgFdo::ProcessRemoveDeviceOverload+0x7e
    ffffd000`68163710 fffff800`362d1347 Wdf01000!FxPkgPnp::_PnpRemoveDevice+0x137
    ffffd000`68163780 fffff800`362d197e Wdf01000!FxPkgPnp::Dispatch+0xb7
    (Inline Function) --------`-------- Wdf01000!DispatchWorker+0xa0
    (Inline Function) --------`-------- Wdf01000!FxDevice::Dispatch+0xb4
    ffffd000`681637f0 fffff802`87cd0d90 Wdf01000!FxDevice::DispatchWithLock+0x10e
    ffffd000`68163840 fffff802`87ceecbf nt!IopSynchronousCall+0xe0
    ffffd000`681638b0 fffff802`87902b53 nt!IopRemoveDevice+0xdf
    ffffd000`68163960 fffff802`87cee943 nt!PnpRemoveLockedDeviceNode+0xf3
    ffffd000`681639b0 fffff802`87cee6a1 nt!PnpDeleteLockedDeviceNode+0x4b
    ffffd000`681639f0 fffff802`87cee2f9 nt!PnpDeleteLockedDeviceNodes+0xb1
    ffffd000`68163a60 fffff802`87d6a5b5 nt!PnpProcessQueryRemoveAndEject+0x5fd
    ffffd000`68163bd0 fffff802`87d69d20 nt!PnpProcessTargetDeviceEvent+0xd9
    ffffd000`68163c10 fffff802`878ef6a9 nt!PnpDeviceEventWorker+0x33c
    ffffd000`68163cb0 fffff802`8795de88 nt!ExpWorkerThread+0xe9
    ffffd000`68163d40 fffff802`879ca326 nt!PspSystemThreadStartup+0x58
    ffffd000`68163da0 00000000`00000000 nt!KiStartSystemThread+0x16
    0: kd> r
    rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff802879c9c76 rsp=ffffd00068163000 rbp=0000000000000000
     r8=0000000000000000  r9=0000000000000000 r10=0000000000000000
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up di pl nz na pe nc
    cs=0000  ss=0000  ds=0000  es=0000  fs=0000  gs=0000             efl=00000000
    fffff802`879c9c76 488d8c2400010000 lea     rcx,[rsp+100h]
    0: kd> lm
    start             end                 module name
    fffff800`36000000 fffff800`36023000   tm         (deferred)             
    fffff800`36030000 fffff800`36047000   PSHED      (deferred)             
    fffff800`36050000 fffff800`3605b000   BOOTVID    (deferred)             
    fffff800`36060000 fffff800`3606e000   cmimcext   (deferred)             
    fffff800`36070000 fffff800`3607c000   ntosext    (deferred)             
    fffff800`36080000 fffff800`36119000   CI         (deferred)             
    fffff800`36150000 fffff800`3616d000   mcupdate_AuthenticAMD   (deferred)             
    fffff800`36170000 fffff800`36180000   werkernel   (deferred)             
    fffff800`36180000 fffff800`361e4000   CLFS       (deferred)             
    fffff800`36200000 fffff800`36227000   ksecdd     (deferred)             
    fffff800`36230000 fffff800`362cc000   clipsp     (deferred)             
    fffff800`362d0000 fffff800`363ac000   Wdf01000 # (private pdb symbols)  c:\symbols\web\Wdf01000.pdb
    fffff800`363b0000 fffff800`363c3000   WDFLDR     (deferred)             
    fffff800`363d0000 fffff800`363f3000   acpiex     (deferred)             
    fffff800`36400000 fffff800`3640d000   WppRecorder   (deferred)             
    fffff800`36410000 fffff800`364a8000   cng        (deferred)             
    fffff800`364b0000 fffff800`36540000   ACPI       (deferred)             
    fffff800`36540000 fffff800`3654c000   WMILIB     (deferred)             
    fffff800`36550000 fffff800`3656f000   WindowsTrustedRT   (deferred)             
    fffff800`36570000 fffff800`3657b000   WindowsTrustedRTProxy   (deferred)             
    fffff800`36580000 fffff800`36592000   pcw        (deferred)             
    fffff800`365a0000 fffff800`365ab000   msisadrv   (deferred)             
    fffff800`365b0000 fffff800`36605000   pci        (deferred)             
    fffff800`36610000 fffff800`3661f000   vdrvroot   (deferred)             
    fffff800`36620000 fffff800`3663e000   pdc        (deferred)             
    fffff800`36640000 fffff800`36659000   CEA        (deferred)             
    fffff800`36660000 fffff800`36682000   partmgr    (deferred)             
    fffff800`36690000 fffff800`36708000   spaceport   (deferred)             
    fffff800`36710000 fffff800`36728000   volmgr     (deferred)             
    fffff800`36730000 fffff800`3678e000   volmgrx    (deferred)             
    fffff800`36790000 fffff800`3679a000   pciide     (deferred)             
    fffff800`367a0000 fffff800`367b1000   PCIIDEX    (deferred)             
    fffff800`367c0000 fffff800`367dd000   mountmgr   (deferred)             
    fffff800`367e0000 fffff800`367ec000   atapi      (deferred)             
    fffff800`367f0000 fffff800`36825000   ataport    (deferred)             
    fffff800`36850000 fffff800`36869000   fileinfo   (deferred)             
    fffff800`36870000 fffff800`368a8000   Wof        (deferred)             
    fffff800`368b0000 fffff800`368fd000   file_tracker   (deferred)             
    fffff800`36900000 fffff800`36922000   DKTLFSMF   (deferred)             
    fffff800`36930000 fffff800`36a2f000   tib        (deferred)             
    fffff800`36a30000 fffff800`36a3c1a0   PxHlpa64   (deferred)             
    fffff800`36a40000 fffff800`36a64000   fltsrv     (deferred)             
    fffff800`36a70000 fffff800`36c80000   NTFS       (deferred)             
    fffff800`36c80000 fffff800`36c8d000   Fs_Rec     (deferred)             
    fffff800`36c90000 fffff800`36d2f000   fvevol     (deferred)             
    fffff800`36d30000 fffff800`36d8c000   msrpc      (deferred)             
    fffff800`36d90000 fffff800`36df2000   FLTMGR     (deferred)             
    fffff800`36e00000 fffff800`3705f000   tcpip      (deferred)             
    fffff800`37060000 fffff800`370c6000   fwpkclnt   (deferred)             
    fffff800`370d0000 fffff800`370fa000   wfplwfs    (deferred)             
    fffff800`37100000 fffff800`371b0000   timntr     (deferred)             
    fffff800`371b0000 fffff800`37210000   volsnap    (deferred)             
    fffff800`37210000 fffff800`37336000   ndis       (deferred)             
    fffff800`37340000 fffff800`373b6000   NETIO      (deferred)             
    fffff800`373c0000 fffff800`373ed000   ksecpkg    (deferred)             
    fffff800`373f0000 fffff800`373fa000   speedfan   (deferred)             
    fffff800`37400000 fffff800`37460000   CLASSPNP   (deferred)             
    fffff800`37460000 fffff800`374a5000   aswVmm     (deferred)             
    fffff800`374b0000 fffff800`374c3000   aswRvrt    (deferred)             
    fffff800`374f0000 fffff800`37509000   crashdmp   (deferred)             
    fffff800`37590000 fffff800`375c1000   cdrom      (deferred)             
    fffff800`375d0000 fffff800`376d4000   aswSnx     (deferred)             
    fffff800`376e0000 fffff800`376fc000   filecrypt   (deferred)             
    fffff800`37700000 fffff800`3770c000   tbs        (deferred)             
    fffff800`37710000 fffff800`37785000   aswSP      (deferred)             
    fffff800`37790000 fffff800`3779a000   Null       (deferred)             
    fffff800`377a0000 fffff800`377aa000   Beep       (deferred)             
    fffff800`377b0000 fffff800`377c4000   BasicDisplay   (deferred)             
    fffff800`377d0000 fffff800`377e5000   watchdog   (deferred)             
    fffff800`377f0000 fffff800`379da000   dxgkrnl    (deferred)             
    fffff800`379e0000 fffff800`379f2000   BasicRender   (deferred)             
    fffff800`37a00000 fffff800`37a18000   Npfs       (deferred)             
    fffff800`37a20000 fffff800`37a2f000   Msfs       (deferred)             
    fffff800`37a30000 fffff800`37a51000   tdx        (deferred)             
    fffff800`37a60000 fffff800`37a6f000   TDI        (deferred)             
    fffff800`37a70000 fffff800`37ab9000   netbt      (deferred)             
    fffff800`37ac0000 fffff800`37ada000   aswRdr2    (deferred)             
    fffff800`37ae0000 fffff800`37b72000   afd        (deferred)             
    fffff800`37b80000 fffff800`37b99000   vwififlt   (deferred)             
    fffff800`37ba0000 fffff800`37bcb000   pacer      (deferred)             
    fffff800`37bd0000 fffff800`37be2000   netbios    (deferred)             
    fffff800`37bf0000 fffff800`37c62000   rdbss      (deferred)             
    fffff800`37c70000 fffff800`37cfc000   csc        (deferred)             
    fffff800`37d00000 fffff800`37d10000   nsiproxy   (deferred)             
    fffff800`37d10000 fffff800`37d1d000   npsvctrig   (deferred)             
    fffff800`37d20000 fffff800`37d30000   mssmbios   (deferred)             
    fffff800`37d30000 fffff800`37d3a000   gpuenergydrv   (deferred)             
    fffff800`37d40000 fffff800`37d69000   dfsc       (deferred)             
    fffff800`37d90000 fffff800`37d96000   AsIO       (deferred)             
    fffff800`37da0000 fffff800`37ddb000   ahcache    (deferred)             
    fffff800`37de0000 fffff800`37df1000   CompositeBus   (deferred)             
    fffff800`37e00000 fffff800`37e0d000   kdnic      (deferred)             
    fffff800`37e10000 fffff800`37e25000   umbus      (deferred)             
    fffff800`37e30000 fffff800`37e56000   amdk8      (deferred)             
    fffff800`37e60000 fffff800`37e6f000   fdc        (deferred)             
    fffff800`37e70000 fffff800`37e8b000   serial     (deferred)             
    fffff800`37e90000 fffff800`37e9f000   serenum    (deferred)             
    fffff800`37ea0000 fffff800`37ebe000   parport    (deferred)             
    fffff800`37ec0000 fffff800`37ecf000   usbohci    (deferred)             
    fffff800`37ed0000 fffff800`37f46000   USBPORT    (deferred)             
    fffff800`37f50000 fffff800`37f6c000   usbehci    (deferred)             
    fffff800`38290000 fffff800`382e2000   snapman    (deferred)             
    fffff800`382f0000 fffff800`38334000   rdyboost   (deferred)             
    fffff800`38340000 fffff800`3835e000   ngvss      (deferred)             
    fffff800`38360000 fffff800`38383000   mup        (deferred)             
    fffff800`383a0000 fffff800`383be000   disk       (deferred)             
    fffff800`38a00000 fffff800`38a54080   nvmf6264   (deferred)             
    fffff800`38a60000 fffff800`38aa8000   VBoxAswDrv   (deferred)             
    fffff800`390f0000 fffff800`3943fe80   RTKVAC64   (deferred)             
    fffff800`39440000 fffff800`39496000   portcls    (deferred)             
    fffff800`394a0000 fffff800`394c1000   drmk       (deferred)             
    fffff800`394d0000 fffff800`39536000   ks         (deferred)             
    fffff800`39540000 fffff800`3954e000   ksthunk    (deferred)             
    fffff800`39550000 fffff800`39556c00   GEARAspiWDM   (deferred)             
    fffff800`39560000 fffff800`395a0000   1394ohci   (deferred)             
    fffff800`395a0000 fffff800`395b1000   mf         (deferred)             
    fffff800`3a400000 fffff800`3a40d000   NdisVirtualBus   (deferred)             
    fffff800`3a410000 fffff800`3a41c000   swenum     (deferred)             
    fffff800`3a420000 fffff800`3a42c000   PTSimBus   (deferred)             
    fffff800`3a430000 fffff800`3a474000   MarvinBus64   (deferred)             
    fffff800`3a480000 fffff800`3a48e000   rdpbus     (deferred)             
    fffff800`3a490000 fffff800`3a49e000   flpydisk   (deferred)             
    fffff800`3a4a0000 fffff800`3a51f000   usbhub     (deferred)             
    fffff800`3a520000 fffff800`3a52e000   USBD       (deferred)             
    fffff800`3a530000 fffff800`3a54d000   NmPar      (deferred)             
    fffff800`3a550000 fffff800`3a566000   nmserial   (deferred)             
    fffff800`3a570000 fffff800`3a594000   USBSTOR    (deferred)             
    fffff800`3a5a0000 fffff800`3a628000   nwifi      (deferred)             
    fffff800`3a630000 fffff800`3a685000   fastfat    (deferred)             
    fffff800`3a690000 fffff800`3a6a1000   condrv     (deferred)             
    fffff800`3a6b0000 fffff800`3a6ba000   aswHwid    (deferred)             
    fffff800`3a6c0000 fffff800`3a6d9000   mpsdrv     (deferred)             
    fffff800`3a6e0000 fffff800`3a702000   bowser     (deferred)             
    fffff800`3a710000 fffff800`3a780000   mrxsmb     (deferred)             
    fffff800`3a780000 fffff800`3a7be000   mrxsmb20   (deferred)             
    fffff800`3a7c0000 fffff800`3a802000   srvnet     (deferred)             
    fffff800`3a810000 fffff800`3a8bc000   srv2       (deferred)             
    fffff800`3a8c0000 fffff800`3a8ca000   mbam       (deferred)             
    fffff800`3a8d0000 fffff800`3a8e4000   mmcss      (deferred)             
    fffff800`3a8f0000 fffff800`3a922000   mqac       (deferred)             
    fffff800`3a930000 fffff800`3a941000   HIDPARSE   (deferred)             
    fffff800`3a950000 fffff800`3a99e000   mrxsmb10   (deferred)             
    fffff800`3a9a0000 fffff800`3a9c6000   Ndu        (deferred)             
    fffff800`3a9d0000 fffff800`3aa90000   peauth     (deferred)             
    fffff800`3aab0000 fffff800`3aadb000   usbccgp    (deferred)             
    fffff800`3aae0000 fffff800`3aaf8000   dc3d       (deferred)             
    fffff800`3ab00000 fffff800`3ab11000   hidusb     (deferred)             
    fffff800`3ab20000 fffff800`3ab4d000   HIDCLASS   (deferred)             
    fffff800`3ab50000 fffff800`3ab5e000   HidBatt    (deferred)             
    fffff800`3ab60000 fffff800`3ab6e000   BATTC      (deferred)             
    fffff800`3ab70000 fffff800`3ab7f000   usbprint   (deferred)             
    fffff800`3ab80000 fffff800`3ab93000   usbscan    (deferred)             
    fffff800`3aba0000 fffff800`3aba3900   BrUsbSIb   (deferred)             
    fffff800`3abb0000 fffff800`3abcb000   BrSerIb    (deferred)             
    fffff800`3abf0000 fffff800`3ac55000   dxgmms1    (deferred)             
    fffff800`3ac60000 fffff800`3ac70000   kbdhid     (deferred)             
    fffff800`3ac70000 fffff800`3ac83000   kbdclass   (deferred)             
    fffff800`3ac90000 fffff800`3ac9f000   mouhid     (deferred)             
    fffff800`3aca0000 fffff800`3acb2000   point64    (deferred)             
    fffff800`3acc0000 fffff800`3acd2000   mouclass   (deferred)             
    fffff800`3ace0000 fffff800`3ad60000   dxgmms2    (deferred)             
    fffff800`3ad80000 fffff800`3ad90000   monitor    (deferred)             
    fffff800`3adb0000 fffff800`3adce000   cdfs       (deferred)             
    fffff800`3add0000 fffff800`3adf6000   luafv      (deferred)             
    fffff800`3ae00000 fffff800`3ae15000   storqosflt   (deferred)             
    fffff800`3ae20000 fffff800`3ae44000   aswMonFlt   (deferred)             
    fffff800`3ae50000 fffff800`3ae67000   tifsfilt   (deferred)             
    fffff800`3ae70000 fffff800`3af33000   RTL8192su   (deferred)             
    fffff800`3af40000 fffff800`3af4e000   vwifibus   (deferred)             
    fffff800`3af50000 fffff800`3af87000   ipnat      (deferred)             
    fffff800`3af90000 fffff800`3afae000   WudfPf     (deferred)             
    fffff800`3afb0000 fffff800`3b03c000   srv        (deferred)             
    fffff800`3b040000 fffff800`3b070000   tib_mounter   (deferred)             
    fffff800`3b080000 fffff800`3b08f000   dump_dumpata   (deferred)             
    fffff800`3b0a0000 fffff800`3b0ac000   dump_atapi   (deferred)             
    fffff800`3b0d0000 fffff800`3b0ea000   dump_dumpfve   (deferred)             
    fffff800`3b0f0000 fffff800`3b10a000   mslldp     (deferred)             
    fffff800`3b110000 fffff800`3b20e000   HTTP       (deferred)             
    fffff800`3b210000 fffff800`3b24b000   WUDFRd     (private pdb symbols)  c:\symbols\web\WUDFRd.pdb
    fffff800`3b250000 fffff800`3b25d000   WpdUpFltr   (deferred)             
    fffff800`3b260000 fffff800`3b276000   lltdio     (deferred)             
    fffff800`3b280000 fffff800`3b29a000   rspndr     (deferred)             
    fffff800`3b2a0000 fffff800`3b2b6000   ndisuio    (deferred)             
    fffff800`3b2c0000 fffff800`3b2e7000   aswStm     (deferred)             
    fffff800`3b2f0000 fffff800`3b304000   tcpipreg   (deferred)             
    fffff800`3b310000 fffff800`3b322000   mwac       (deferred)             
    fffff800`3b340000 fffff800`3bfd9000   nvlddmkm   (deferred)             
    fffff800`3bfe0000 fffff800`3bfe8000   ASACPI     (deferred)             
    fffff800`3bff0000 fffff800`3bffd000   nvvad64v   (deferred)             
    fffff802`86405000 fffff802`86410000   kd         (deferred)             
    fffff802`87806000 fffff802`87877000   hal        (deferred)             
    fffff802`87877000 fffff802`880c9000   nt         (pdb symbols)          c:\symbols\web\ntkrnlmp.pdb
    fffff961`d3200000 fffff961`d3581000   win32kfull   (deferred)             
    fffff961`d3590000 fffff961`d36ef000   win32kbase   (deferred)             
    fffff961`d3700000 fffff961`d370a000   TSDDD      (deferred)             
    fffff961`d3710000 fffff961`d3770000   ATMFD      (deferred)             
    fffff961`d3770000 fffff961`d37ac000   cdd        (deferred)             
    fffff961`d3c70000 fffff961`d3c93000   win32k     (deferred)
    0: kd> .lastevent
    Last event: Break instruction exception - code 80000003 (first/second chance not available)
      debugger time: Tue Sep 22 17:00:08.182 2015 (UTC + 1:00)

    0: kd> !thread ffffe001b89d5040
    GetPointerFromAddress: unable to read from fffff80287c3c1c0
    THREAD ffffe001b89d5040  Cid 0004.0114  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) 
    KernelMode Non-Alertable
        ffffe001bbe6bb80  NotificationEvent
    IRP List:
        ffffe001b9b7c2e0: (0006,0430) Flags: 00000000  Mdl: 00000000
    Not impersonating
    GetUlongFromAddress: unable to read from fffff80287b8afe8
    Owning Process            ffffe001b7d23840       Image:         System
    Attached Process          N/A            Image:         N/A
    fffff78000000000: Unable to get shared data
    Wait Start TickCount      34684        
    Context Switch Count      1910           IdealProcessor: 0  NoStackSwap
    ReadMemory error: Cannot get nt!KeMaximumIncrement value.
    UserTime                  00:00:00.000
    KernelTime                00:00:00.000
    Win32 Start Address nt!ExpWorkerThread (0xfffff802878ef5c0)
    Stack Init ffffd00068163dd0 Current ffffd00068162fc0
    Base ffffd00068164000 Limit ffffd0006815e000 Call 0
    Priority 15 BasePriority 12 UnusualBoost 0 ForegroundBoost 0 IoPriority 2 PagePriority 5
    Child-SP          RetAddr           : Args to Child                                                           : 
    Call Site
    ffffd000`68163000 fffff802`878bc0d0 : ffffe001`b89d5040 00000000`00000000 00000000`00000000 00000000`00000000 : 
    ffffd000`68163140 fffff802`878bbae8 : ffffe001`b89d5040 ffffe001`b89d5180 00000000`00000000 00000000`00000000 : 
    ffffd000`681631f0 fffff802`878bdd35 : 00000000`00000000 00000000`00000000 00000000`00000003 00000000`00000000 : 
    ffffd000`68163280 fffff802`87a62bbf : ffffe001`bbe6bb80 fffff800`00000000 ffffe001`bbe7f900 00000000`00000000 : 
    ffffd000`68163330 fffff800`3b21eab6 : ffffe001`bbe6bda0 00000000`ffffffff fffff800`3b2185b0 ffffe001`bbe7f901 : 
    ffffd000`68163370 fffff800`3b22dd45 : ffffe001`bbe6bda0 ffffe001`bc13ce30 00000000`ffffffff fffff800`00001000 : 
    WUDFRd!RdDevice::MarkForDelete+0x26 [d:\th\minkernel\wdf\framework\umdf\redirector\driver\device.cpp @ 383]
    ffffd000`681633a0 fffff800`3b22229f : fffff800`3b23c678 00000000`00000001 ffffe001`bbe74990 ffffe001`bbe71c60 : 
    WUDFRd!RdCtrlDevice::MarkForDelete+0x25 [d:\th\minkernel\wdf\framework\umdf\redirector\driver\control.cpp @ 175]
    ffffd000`681633d0 fffff800`3b2228d4 : 00000000`00000001 ffffe001`bc13ce30 00000000`ffffffff ffffe001`bbe71c60 : 
    WUDFRd!RdFdoDevice::~RdFdoDevice+0x103 [d:\th\minkernel\wdf\framework\umdf\redirector\driver\fdo.cpp @ 4672]
    ffffd000`68163420 fffff800`3b2152c2 : 00000000`00000000 ffffe001`bbe73c00 ffffe001`bc13ce30 ffffe001`bbe7f9b0 : 
    WUDFRd!RdFdoDevice::`scalar deleting destructor'+0x14
    ffffd000`68163450 fffff800`3b21d5f2 : 00000000`00000001 fffff800`3b23f830 fffff800`3b2176e0 fffff800`3b214c01 : 
    WUDFRd!CUMDFUnknown::Release+0x32 [d:\th\minkernel\wdf\framework\umdf\common\inc\clientserver\object.hpp @ 204]
    ffffd000`68163480 fffff800`3b215ebf : 00000000`00000002 00000000`0000001b ffffe001`b9b7c2e0 00000000`00000001 : 
    WUDFRd!WdfObject::ReleaseWait+0x76 [d:\th\minkernel\wdf\framework\umdf\common\inc\clientserver\object.hpp @ 459]
    ffffd000`681634e0 fffff800`3b215ab3 : ffffd000`681635d0 fffff800`3b23f830 00000000`00000000 00000000`00000000 : 
    WUDFRd!RdPnpTracker::RdPnpProcessor+0x52f [d:\th\minkernel\wdf\framework\umdf\redirector\driver\pnp.cpp @ 1280]
    ffffd000`68163580 fffff800`3b2169c4 : ffffe001`b9b7c2e0 fffff800`3b23f830 ffffe001`b9b7c2e0 00000000`00000103 : 
    WUDFRd!RdPnpTracker::RdPnpProcessor+0x123 [d:\th\minkernel\wdf\framework\umdf\redirector\driver\pnp.cpp @ 1009]
    ffffd000`68163620 fffff800`3b216ab4 : ffffe001`bbe71c60 ffffc000`4ba1f7b0 00000000`00000000 ffffd000`681636b8 : 
    WUDFRd!RdPnpTracker::RdPnp+0x394 [d:\th\minkernel\wdf\framework\umdf\redirector\driver\pnp.cpp @ 908]
    ffffd000`681636a0 fffff800`3636face : ffffd000`681637f0 00000000`00000000 ffffd000`681637f0 00000000`00000000 : 
    WUDFRd!RdDriver::RdDispatch+0x84 [d:\th\minkernel\wdf\framework\umdf\redirector\driver\driver.cpp @ 769]
    (Inline Function) --------`-------- : --------`-------- --------`-------- --------`-------- --------`-------- : 
    Wdf01000!FxIrp::CallDriver+0x10 (Inline Function @ fffff800`3636face) [d:\th\minkernel\wdf\framework\shared\inc
    \private\km\fxirpkm.hpp @ 85]
    ffffd000`681636e0 fffff800`3636eca7 : 00000000`00000001 00000000`00000000 ffffd000`68163700 ffffe001`bbe67a00 : 
    Wdf01000!FxPkgFdo::ProcessRemoveDeviceOverload+0x7e [d:\th\minkernel\wdf\framework\shared\irphandlers\pnp
    \fxpkgfdo.cpp @ 1274]
    ffffd000`68163710 fffff800`362d1347 : ffffe001`bbe67a40 ffffe001`bbe68b70 00000000`00000000 ffffe001`bbc43a30 : 
    Wdf01000!FxPkgPnp::_PnpRemoveDevice+0x137 [d:\th\minkernel\wdf\framework\shared\irphandlers\pnp\fxpkgpnp.cpp @ 
    ffffd000`68163780 fffff800`362d197e : ffffe001`b9b7c2e0 ffffe001`b9b7c2e0 ffffd000`681638f0 00000000`00000000 : 
    Wdf01000!FxPkgPnp::Dispatch+0xb7 [d:\th\minkernel\wdf\framework\shared\irphandlers\pnp\fxpkgpnp.cpp @ 658]
    (Inline Function) --------`-------- : --------`-------- --------`-------- --------`-------- --------`-------- : 
    Wdf01000!DispatchWorker+0xa0 (Inline Function @ fffff800`362d197e) [d:\th\minkernel\wdf\framework\shared\core
    \fxdevice.cpp @ 1546]
    (Inline Function) --------`-------- : --------`-------- --------`-------- --------`-------- --------`-------- : 
    Wdf01000!FxDevice::Dispatch+0xb4 (Inline Function @ fffff800`362d197e) [d:\th\minkernel\wdf\framework\shared\core
    \fxdevice.cpp @ 1560]
    ffffd000`681637f0 fffff802`87cd0d90 : 00000000`00000000 ffffd000`681638f0 00000000`c00000bb ffffe001`bbe68a20 : 
    Wdf01000!FxDevice::DispatchWithLock+0x10e [d:\th\minkernel\wdf\framework\shared\core\fxdevice.cpp @ 1402]
    ffffd000`68163840 fffff802`87ceecbf : 00000000`00000002 ffffe001`bc13ce30 ffffe001`bc103d30 ffffe001`bc13ce30 : 
    ffffd000`681638b0 fffff802`87902b53 : ffffc000`510d3130 ffffe001`bc103d30 00000000`00000001 00000000`0000000a : 
    ffffd000`68163960 fffff802`87cee943 : ffffe001`bc103d30 ffffe001`0000000a 00000000`00000000 00000000`0000000a : 
    ffffd000`681639b0 fffff802`87cee6a1 : 00000000`00000000 ffffd000`68163a30 ffffc000`4f0c4290 ffff8d0f`1c113547 : 
    ffffd000`681639f0 fffff802`87cee2f9 : ffffe001`bc13ce30 ffffd000`00000002 ffffe001`bc13ce30 ffffe001`bc103d30 : 
    ffffd000`68163a60 fffff802`87d6a5b5 : ffffc000`510d3100 ffffc000`517bf801 ffffd000`00000001 ffffc000`5180edb0 : 
    ffffd000`68163bd0 fffff802`87d69d20 : ffffc000`510d3130 00000000`00000000 ffffd000`68163c80 00000000`00000001 : 
    ffffd000`68163c10 fffff802`878ef6a9 : fffff802`87c50340 ffffe001`b89d5040 ffffe001`b9b0f5a0 fffff802`87c50340 : 
    ffffd000`68163cb0 fffff802`8795de88 : ffffe001`b7d23840 00000000`00000080 fffff802`87c50340 ffffe001`b89d5040 : 
    ffffd000`68163d40 fffff802`879ca326 : fffff802`87bda180 ffffe001`b89d5040 ffffe001`b7e2e040 00000000`00000000 : 
    ffffd000`68163da0 00000000`00000000 : ffffd000`68164000 ffffd000`6815e000 00000000`00000000 00000000`00000000 : 
    Last edited by nextenso; 23 Sep 2015 at 11:08. Reason: put in tags
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,706
    Windows 10 Pro
       23 Sep 2015 #2

    Hi nextenso,

    Welcome to the 10forums.

    Please put the output of windbg in code tags, this so your post is clearer with the explanation.

    Have you accessed command prompt from your pc or from rescue media?
      My ComputersSystem Spec

  3. Posts : 14
    Win 10 upgraded from Win 7
    Thread Starter
       23 Sep 2015 #3

    axe0 said: View Post
    Hi nextenso,

    Welcome to the 10forums.

    Please put the output of windbg in code tags, this so your post is clearer with the explanation.

    Have you accessed command prompt from your pc or from rescue media?
    Hi, thanks for the reply. I will edit the post to do the tags.

    I cannot get the machine to do anything, I can get into the recovery section but any option there from reset system to command prompt gives the same BSOD and power state failure msg.

    I can only read the C drive data by hooking it into another machine as an auxiliary drive and using a file explorer - PowerDesk.

    Rgds Jonathan
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,706
    Windows 10 Pro
       23 Sep 2015 #4

    Is there a possibility to boot from rescue media?
      My ComputersSystem Spec

  5. Posts : 14
    Win 10 upgraded from Win 7
    Thread Starter
       23 Sep 2015 #5

    axe0 said: View Post
    Hi nextenso,

    Welcome to the 10forums.

    Please put .....

    Have you accessed command prompt from your pc or from rescue media?
    Hi, re rescue media, Win 10 was a downloaded update from Msoft. I was about to download an iso to created rescue media, but, can't do that now for that machine until it boots operationally again.

    I cant clone the C drive and run that as C drive in the other machine, as the whole operating spec for the 2 machines totally different.

    Rgds Jonathan
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,706
    Windows 10 Pro
       23 Sep 2015 #6

    You can create rescue media from the other pc by downloading the ISO.
      My ComputersSystem Spec

  7. Posts : 14
    Win 10 upgraded from Win 7
    Thread Starter
       23 Sep 2015 #7

    axe0 said: View Post
    You can create rescue media from the other pc by downloading the ISO.
    Hi, yes.

    It wont let me run the internal DVD drive, but, CMOS sees the USB drives, so I may get it to boot from that.

    Thanks. Will take a few hours, revert back tomorrow.
      My ComputerSystem Spec

  8. Posts : 14
    Win 10 upgraded from Win 7
    Thread Starter
       24 Sep 2015 #8

    axe0 said: View Post
    You can create rescue media from the other pc by downloading the ISO.
    Hi, having created the rescue media to flash drive, I reconnected the C drive back to my machine, booted up . . . and it all ran normally, no BSOD.

    The only change was to have deleted Acronis 2016 from the driver when hooked up to the other machine, having read the thread linked to below.

    So, I guess the whole problem was Acronis. There are many other posts about Acronis causing BSOD on Win 7, 8 and 10.

    I will be asking them for a refund !!!! And, I have lost 2 and half days work looking for a solution !!! Not to mention stress !!!

    This I hope will help others with similar problems.

    Rgds Jonathan
      My ComputerSystem Spec

  9. axe0's Avatar
    Posts : 13,706
    Windows 10 Pro
       24 Sep 2015 #9

    Glad you solved it :)
    Thank you for sharing your solution :)
      My ComputersSystem Spec

  10. Posts : 14
    Win 10 upgraded from Win 7
    Thread Starter
       24 Sep 2015 #10

    axe0 said: View Post
    Glad you solved it :)
    Thank you for sharing your solution :)
    Thanks Axe0, and for your input.

    For general consumption, I will post to this thread any comment I get back to my complaint to Acronis

    Rgds Jonathan
      My ComputerSystem Spec


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