Windows 10: BSOD Bug Check Code 0x00000139

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  1. Posts : 109
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       30 Nov 2015 #171

    For both of the BSOD I'm using Google Chrome to watch videos from Dailymotion and other drama website.
      My ComputerSystem Spec


  2. Posts : 11,520
    Windows 10 Pro
       30 Nov 2015 #172

    What happens when you do the exact same thing in Edge?
      My ComputersSystem Spec


  3. Posts : 109
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       01 Dec 2015 #173

    Attachment 51346

    BSOD Two BSOD today. One is when i have google chrome with youtube and no background process
    Second one is when i am using google chrome on dailymotion and no background process.
      My ComputerSystem Spec


  4. Posts : 109
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       01 Dec 2015 #174

    When im using Edge, I didnt get any BSOD.
      My ComputerSystem Spec


  5. Posts : 11,520
    Windows 10 Pro
       01 Dec 2015 #175

    Do you have extensions in Chrome?
      My ComputersSystem Spec


  6. Posts : 109
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       02 Dec 2015 #176

    Attachment 51502 Attachment 51503 These are the extensions from my Google Chrome.
      My ComputerSystem Spec


  7. Posts : 11,520
    Windows 10 Pro
       02 Dec 2015 #177

    OK, do you have synchronisation enabled?
    If you haven't, I suggest to do so, synchronisation saves the bookmarks, settings and extensions.

    After you have enabled synchronisation, I suggest to wait a bit before continuing to make sure the settings are saved onto your account.

    Remove Google Chrome (including history data) and install it again, but do NOT synch with your account.
    Keep everything as how it should be in a new installation and do not
    • modify any setting,
    • create a bookmark
    • add an extension

    We need a clean browser for this test!

    After you have installed Google Chrome again and nothing has been modified/added, try to crash your system.
    If the system crashes, Google Chrome is causing the crashes.
    If the system doesn't crash, a setting or extension is causing issues, most likely a setting.

    Let me know how it goes
      My ComputersSystem Spec


  8. Posts : 109
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       10 Dec 2015 #178

    Hi I'm not too sure if this helps but after 2 days after the window update, my keyboard isn't working properly. I can only use the number pad and some keys.
    I check online and tried some of the solutions but to no avail. I tried reinstalling the keyboard driver too.
      My ComputerSystem Spec


  9. Posts : 11,520
    Windows 10 Pro
       10 Dec 2015 #179

    How went my suggestion?

    It looks like the keyboard you are using has only drivers for Windows 7 and not higher.
    How old is the keyboard?
      My ComputersSystem Spec


  10. Posts : 109
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       11 Dec 2015 #180

    The model name is Microsoft Wired Keyboard 500.
    i had a few BSOD.. I am going to plug out keyboard and see if it crash or not. Attachment 53060
      My ComputerSystem Spec


 
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