Windows 10: BSOD Bug Check Code 0x00000139

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  1. Posts : 11,543
    Windows 10 Pro
       04 Nov 2015 #151

    Please give details whenever you upload a zip file.
    What happened?
    Were you still in a clean boot?
      My ComputersSystem Spec


  2. Posts : 109
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       05 Nov 2015 #152

    Yea I'm still at clean boot. The BSOD happened when I'm playing MapleStory Sea
      My ComputerSystem Spec


  3. Posts : 11,543
    Windows 10 Pro
       05 Nov 2015 #153

    These are the things we have done so far, let me know if I have forgotten something

    • amd drivers reinstall(4x)
    • gpu
    • sfc
    • hdd
    • driver verifier(2x)
    • ram
    • malware(2x)
    • fast boot disabled
    • clean boot


    If this is true, please test your CPU



    BSOD Bug Check Code 0x00000139 Diagnostic Test BSOD Bug Check Code 0x00000139
     CPU TEST

    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    Note   Note
    If you're overclocking anything, please stop it and set everything back to default while troubleshooting

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.
      My ComputersSystem Spec


  4. Posts : 109
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       05 Nov 2015 #154

    I didn't do the
    •driver verifier(2x)
    •ram
    •gpu

    My gpu is built-in in the processor so I'm not too sure about testing the GPU
      My ComputerSystem Spec


  5. Posts : 11,543
    Windows 10 Pro
       05 Nov 2015 #155

    To be clear
    ram = memtest86+
    gpu = furmark

    I have in the past asked someone to run furmark and prime95 although he also has an APU, he told me it ran fine and the results were good.

    Tell me, why haven't you tried a few suggestions?

    You are making it very difficult to find the cause for a few reasons
    • Very less to no information of the background of what you were doing at the time of the crash and what is going on on your system in the background (what programs are running)
    • No response to a few suggestions and thus no result, strategy is difficult to keep on as you are not trying everything.
      My ComputersSystem Spec


  6. Posts : 109
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       06 Nov 2015 #156

    Attachment 46518 I couldnt run the memtest because it takes 9 hours just to get 2 pass. i will try the furmark tonight.
      My ComputerSystem Spec


  7. Posts : 109
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       06 Nov 2015 #157

    These are the program that i usually use, Maplestory , Garena League of Legends , Libre Office (Excel) and Google Chrome/Microsoft Edge.
      My ComputerSystem Spec


  8. Posts : 11,543
    Windows 10 Pro
       06 Nov 2015 #158

    What programs are you running in the background at the time of the crash?
      My ComputersSystem Spec


  9. Posts : 109
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       23 Nov 2015 #159

    Hi please view the BSOD from 23 November. I tried reinstalling the everything from the asus website. The bsod happened when im using Google Chrome for the latest one and opening Garena Plus on the background. The previous 2 im not too sure about it as im not the one using the computer...


    Attachment 50062
      My ComputerSystem Spec


  10. Posts : 11,543
    Windows 10 Pro
       23 Nov 2015 #160

    From where did you install the AMD graphics drivers?
    Code:
    0: kd> k
    Child-SP          RetAddr           Call Site
    fffff803`03b6c8f8 fffff800`370a3c3d nt!KeBugCheckEx
    fffff803`03b6c900 fffff800`370cbfd3 watchdog!WdLogEvent5_WdCriticalError+0xcd
    fffff803`03b6c940 fffff800`370c435a dxgmms2!VidSchiVerifyDriverReportedFenceId+0x78eb
    fffff803`03b6c970 fffff800`370c42ae dxgmms2!VidSchDdiNotifyInterruptWorker+0x8e
    fffff803`03b6c9b0 fffff800`37e496c4 dxgmms2!VidSchDdiNotifyInterrupt+0x7e
    fffff803`03b6c9e0 fffff800`37a92cd4 dxgkrnl!DxgNotifyInterruptCB+0x74
    fffff803`03b6ca10 00000000`00000000 atikmpag+0x42cd4
    0: kd> lmvm atikmpag
    start             end                 module name
    fffff800`37a50000 fffff800`37af8000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Tue Jul 07 03:12:06 2015 (559B2766)
        CheckSum:         000A79EC
        ImageSize:        000A8000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec


 
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