Windows 10: BSOD Bug Check Code 0x00000139

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  1. Posts : 109
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       24 Oct 2015 #131
      My ComputerSystem Spec


  2. Posts : 11,520
    Windows 10 Pro
       24 Oct 2015 #132

    The crash is caused by an AMD Video driver.
    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers WITHOUT software from AMD
    Code:
    0: kd> lmvm atikmdag
    start             end                 module name
    fffff801`78f30000 fffff801`7a43f000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Sat Aug 22 04:10:03 2015 (55D7D9FB)
        CheckSum:         014B0CA3
        ImageSize:        0150F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec


  3. Posts : 109
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       24 Oct 2015 #133

    How do I download drivers without using software from AMD. Can u give me the link for the driver?
      My ComputerSystem Spec


  4. Posts : 11,520
    Windows 10 Pro
       24 Oct 2015 #134

    You can use their tool for searching for the right drivers.
    Image below is the part of the website you can use for it.
    Attachment 44366

    In advanced/custom settings you are able to only install the drivers.
      My ComputersSystem Spec


  5. Posts : 109
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       31 Oct 2015 #135
      My ComputerSystem Spec


  6. Posts : 11,520
    Windows 10 Pro
       31 Oct 2015 #136

    There is no record of new BSOD crashes
    Please check {windows partition}\windows\minidump and check if there are any recent dump files saved.
      My ComputersSystem Spec


  7. Posts : 109
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       31 Oct 2015 #137
      My ComputerSystem Spec


  8. Posts : 11,520
    Windows 10 Pro
       31 Oct 2015 #138

    axe0 said: View Post
    There is no record of new BSOD crashes
    Please check {windows partition}\windows\minidump and check if there are any recent dump files saved.
    Describe the situation of what is happening.
    There is no data of events after 24th..
      My ComputersSystem Spec


  9. Posts : 109
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       31 Oct 2015 #139

    i think i gave u the wrong file. Attachment 45620
      My ComputerSystem Spec


  10. Posts : 11,520
    Windows 10 Pro
       31 Oct 2015 #140




    BSOD Bug Check Code 0x00000139 Diagnostics Test BSOD Bug Check Code 0x00000139
     Clean boot

    Please try the following:
    • Open taskmanager
      • Go to the tab startup
      • disable everything
    • Search msconfig and open it
      • Go to the tab services
      • Check 'hide microsoft services'
      • Uncheck all other services
      • Click apply and click ok
    • Reboot if asked

    See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.
    If the problem still persist, try booting in safe mode and see if the problem still persist

    Please remove the AMD Overdrive driver*
    Code:
    Tue Feb 11 12:06:52 2014     AODDriver2.sys
    c:\program files\ati technologies\ati.ace\fuel\amd64\aoddriver2.sys
    *Move the file to another folder, if any problem occurs move the file back, if no problem occurs remove the file
    Last edited by axe0; 31 Oct 2015 at 07:19. Reason: AMD overdrive part added
      My ComputersSystem Spec


 
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