1.    23 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 4
    Windows 10 Home

    2nd Monitor, HDMI, Causing Crash BSOD


    When powering on 2nd monitor, a Sony flat screen, system crashes with BSOD and SYSTEM_THREAD_..... (atimdag.sys) error message.

    Using AMD's latest Win10 drivers, also tried the Beta release. No change. Uninstalled drivers and reinstalled. No change. ANy ideas? Radeon 5670 supposed to be WIn 10 compatible.

    Thanks all!
      My ComputerSystem Spec
  2.    23 Sep 2015 #2
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    Hi Iemke,

    Welcome to the 10forums.

    Please read BSOD Posting Instructions & How to upload files
      My ComputersSystem Spec
  3.    26 Sep 2015 #3
    Join Date : Sep 2015
    Posts : 4
    Windows 10 Home
    Thread Starter

    BSOD with sys info. 2nd screen, hdmi tv, crashes with bsod


    sysinfo file is, I believe, attached. If anyone is willing to investigate, I will be extremely grateful.



    Attachment 39469
    Quote Originally Posted by axe0 View Post
    Hi Iemke,

    Welcome to the 10forums.

    Please read BSOD Posting Instructions & How to upload files
      My ComputerSystem Spec
  4.    26 Sep 2015 #4
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    Please remove the Catalyst Control Center and install only the drivers (choose custom / advanced to prevent software installation)
    Check here for driver updates

    Code:
    1: kd> lmvm atikmdagstart             end                 module name
    fffff801`6f7e0000 fffff801`70cea000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Mon Aug 03 21:57:16 2015 (55BFC79C)
        CheckSum:         014A1F5B
        ImageSize:        0150A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec
  5.    26 Sep 2015 #5
    Join Date : Sep 2015
    Posts : 4
    Windows 10 Home
    Thread Starter

    Thanks Axe. Removed everything AMD, and used ccleaner to remove residuals. Verified replacement of basic MSoft driver for display adapter. Did custom AMD install. Unfortunately no change. STill got BSOD when powering sony flatscreen.

    Thanks for your help!

    Quote Originally Posted by axe0 View Post
    Please remove the Catalyst Control Center and install only the drivers (choose custom / advanced to prevent software installation)
    Check here for driver updates

    Code:
    1: kd> lmvm atikmdagstart             end                 module name
    fffff801`6f7e0000 fffff801`70cea000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Mon Aug 03 21:57:16 2015 (55BFC79C)
        CheckSum:         014A1F5B
        ImageSize:        0150A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputerSystem Spec
  6.    26 Sep 2015 #6
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    Please use the tool again and upload the zip file
      My ComputersSystem Spec
  7.    26 Sep 2015 #7
    Join Date : Sep 2015
    Posts : 4
    Windows 10 Home
    Thread Starter

    New zip attached. Thanks!
      My ComputerSystem Spec
  8.    27 Sep 2015 #8
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    Are you using AMD Gaming Involved?

    Crashes are caused by an AMD Video driver
    Code:
    2: kd> lmvm atikmdag
    
    start             end                 module name
    fffff800`a0030000 fffff800`a153f000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Sat Aug 22 04:10:03 2015 (55D7D9FB)
        CheckSum:         014A3688
        ImageSize:        0150F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

 


Similar Threads
Thread Forum
No Audio via HDMI after monitor wakes from sleep - AMD Radeon HD 7800
Hey! So I'm running my audio via HDMI from my graphics card and it plays through the speakers built into my monitor. When I first did the Win 10 update I had no audio whatsoever, and followed some suggestions on online forums that lead me to...
Graphic Cards
Monitor Screen causing faint 'beeping' on external soundcard.
I have an ASUS VS248 Monitor that seems to be producing a faint beeping sound in my headphones when I have the monitor turned on. When I turn the monitor (only) off, the beeping mostly stops. So I'm fairly sure it's got something to do with...
Drivers and Hardware
Monitor HDMI's not working
I'm not sure if this is the right forum or not, sorry if it's not. My grandma has a 50" 1080P LG flatscreen TV that's just a few years old, and a year or two back the HDMI's stopped working so she's just been using the three input adapter (not sure...
Graphic Cards
Edge causing windows 10 pro bsod crash
I have imported bookmarks from chrome wanting to try out edge and while i was scrolling and moving them through favorite bar ..bsod and crash .. if u can and pass the debug files from collector in attachment ty
BSOD Crashes and Debugging
Solved Hibernation & Hybrid sleep causing PC to crash on waking up.
I had this problem when Windows 8 was new (but never had it with 8.1) and now it looks like it is back with W10. My PC was fine up until about 2 days ago, it would go into hybrid sleep and wake with no problems but now every time I try to wake my...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 12:18.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums