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BSOD when Dropbox begins synching
I'm experiencing an issue where Dropbox is causing a complete system crash on Windows10 64 Bit Pro.
I discovered it was Dropbox causing the issue, through trial and error of disabling different start up programs.
I've tried several different versions of the Dropbox App with the same result.
The issue is temporarily resolved by un-installing the and reinstalling the application, but as soon as the machine is rebooted, the issue comes back.
Dropbox support said the issue, was most likely caused by incorrect permissions when the program was installed, I thought this was unlikely to be the case as i'd installed Dropbox on many computers and never had an issue like this,but I followed the guide anyway, but unfortunately the issue has remained.
I've looked at the crash dumps, every time we get this error:
On Wed 9/16/2015 9:58:09 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\091615-13890-01.dmp
This was probably caused by the following module: storahci.sys (0xFFFFF801C48B0698)
Bugcheck code: 0xD1 (0x228, 0x6, 0x0, 0xFFFFF801C48B0698)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\storahci.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: MS AHCI Storport Miniport Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
However on one occasion we also had this:
On Wed 9/16/2015 9:58:09 AM GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: b57nd60a.sys (b57nd60a+0x1EC6C)
Bugcheck code: 0xD1 (0x228, 0x6, 0x0, 0xFFFFF801C48B0698)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\b57nd60a.sys
product: Broadcom NetXtreme Gigabit Ethernet Driver
company: Broadcom Corporation
description: Broadcom NetXtreme Gigabit Ethernet NDIS6.x Unified Driver.
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: b57nd60a.sys (Broadcom NetXtreme Gigabit Ethernet NDIS6.x Unified Driver., Broadcom Corporation).
Google query: Broadcom Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL
Last edited by tomwall43; 22 Sep 2015 at 04:52.