Windows 10: BSOD playing Dragon Age: Inquisition pirate or after being asleep

  1. Posts : 3
    Windows 10 Home x64
       20 Sep 2015 #1

    BSOD playing Dragon Age: Inquisition pirate or after being asleep

    Good evening,
    I don't know if the BSOD crash started after reinstalling League of legends because it was crashing sometimes, after I downloaded and installed a pirated version of Dragon Age inquisition or after I downloaded and installed a pirated version of microsoft office 2013. I am being completely honest and I did these things because I can't afford them. I already used memory diagnostic tool and it found no problems.
    It has been happening recently after playing for a long time Dragon Age inquisition with the following error: MEMORY_MANAGEMENT. But it had happened before only after waking my pc up after sleep, with different errors.
    I updated my laptop specs and added BSOD crash report zip file. I apreciate any time given, thank you :)
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,725
    Windows 10 Pro
       21 Sep 2015 #2

    Hi Freedrinks,

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.

    If after removing Daemon tools you still get bluescreens, please use the tool again and upload the zip file.

    Please check your installed programs and remove the programs you don't know / don't use.
      My ComputersSystem Spec

  3. Posts : 3
    Windows 10 Home x64
    Thread Starter
       21 Sep 2015 #3

    Hello axe0,
    Thank you for you time. I just uninstalled Daemon tools lite, downloaded the SPTD standalone installer and the button was grayed out. If I don't get blue screens in a few days I will mark this as solved. If not, I will use the tool again, but thanks again. Have a good day
      My ComputerSystem Spec

  4. Posts : 3
    Windows 10 Home x64
    Thread Starter
       29 Sep 2015 #4

    Hello again axe0,
    After 1 week, I thought that the problem was gone but today I got a yellow/orange screen of death again related to 'MEMORY_MANAGEMENT'. I've posted the crash dump zip file again. Please, help.
    Thank you again for you time, have a good day
      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 13,725
    Windows 10 Pro
       30 Sep 2015 #5

    Hi Freedrinks,

    Please check your manufacturer for driver updates for AMD drivers.

    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    2: kd> lmvm atikmdag
    start             end                 module name
    fffff801`10490000 fffff801`11999000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Tue Jul 07 03:35:38 2015 (559B2CEA)
        CheckSum:         014A4C15
        ImageSize:        01509000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec


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