Windows 10: Windows BSOD on screen mirror or extending. Solved

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  1.    20 Sep 2015 #1

    Windows BSOD on screen mirror or extending.


    Well.. first of all huge thanks for the one that can solve my problem..

    Ive got an msi gs70 2qc-004nl. stealth. notebook.

    it has an i7 4720HQ and an GTX960m.

    Now. it came with windows 8.1 and i upgraded it to 10. worked fine. till i tryed mirror / extend my screen using win+P key.

    it flickers an few times and then gives me an BSOD. i tryed older inter drivers. older nvidia drivers. disable nvidia driver. disable intel driver... reinstall 8.1. same problem. reinstall windows 10. same problems.. all clean installs.
    it just never worked. and i dont know why.

    The bsod ive got now is :
    video scheduler internal error windows 10
    and the one ive had aswell:
    igdkmd64.sys video tdr failure.
    the crash dumps from my old pc are here:
    Dropbox - dump.rar

    the other current dumps you can find in attachment.

    please. help me out. Attachment 38522
      My ComputerSystem Spec

  2.    22 Sep 2015 #2

    please zero replies... if there is any other info you need ask me
      My ComputerSystem Spec


  3. Posts : 8,216
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       22 Sep 2015 #3

    have you tried going to the Nvidia Control Panel and setting up multiple displays?
      My ComputersSystem Spec


  4. Posts : 8,216
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       22 Sep 2015 #4

    i'm not getting much from your dump files.

    Code:
    VIDEO_SCHEDULER_INTERNAL_ERROR (119)The video scheduler has detected that fatal violation has occurred. This resulted
    in a condition that video scheduler can no longer progress. Any other values after
    parameter 1 must be individually examined according to the subtype.
    Arguments:
    Arg1: 0000000000000001, The driver has reported an invalid fence ID.
    Arg2: 0000000000006fc5
    Arg3: 0000000000006fc7
    Arg4: ffffe000c0576170
    It is apparently a driver issue. However, MSI has not releasd any Windows 10 drivers that I can find for your Laptop. As a test, why not try this

    First set the Nvidia graphics as preferred .....


    1. Open Nvidia control panel.
    2. Click on "Manage 3D settings".
    3. Click on the button below "Preferred Graphics Processor"
    4. Change it to your dedicated graphics card from the drop down menu.

    Reboot and try again and see if that makes any difference. If not, it is simple to change it back to the way it is set right now. (be sure to remember).
      My ComputersSystem Spec

  5.    22 Sep 2015 #5

    I have chosen to usethe nvidia gpu as preffered. and tryed it agian. it still crashes.
    ive installedyesterdays new driver and edited my multi display / mixed gpu acceleration performance to single display performance mode.
    still same crash. id donate you an beer if you figure it. or do i need to RMA my laptop?

    these are my newest logs :
      My ComputerSystem Spec


  6. Posts : 8,216
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       22 Sep 2015 #6

    You're getting the same error.
    Code:
    VIDEO_SCHEDULER_INTERNAL_ERROR (119)
    The video scheduler has detected that fatal violation has occurred. This resulted
    in a condition that video scheduler can no longer progress. Any other values after
    parameter 1 must be individually examined according to the subtype.
    Arguments:
    Arg1: 0000000000000001, The driver has reported an invalid fence ID.
    Arg2: 00000000000024fc
    Arg3: 00000000000024fd
    Arg4: ffffe00041fea010
    Debugging Details:
    Try setting the on board graphics as preferred. See if that helps. How long do you have to RMA the Laptop? I can't tell you what to do about that. It is completely up to you. We do have a few more things we can try. See if setting the on baoad as preferred. I realize that is not the preferred solution. But, most OEM Manufacturer's alter their drivers to work with their laptops meaning just any driver will not work. It has to be one of theirs. You have no Windows 10 drivers from your manufacturer. I believe that is your problem.

    If the above does not work, please right click on the start icon and select Command prompt administrator, give admin permissions and copy/paste this into the window that opens and press enter sfc /scannow . If you decide to type it in, please notice the space between the sfc and the /. We want it to say no integrity violations were found. If it says there where corrupt files that could not be repaired, please reboot and run it again. You may have to run it 3 times with attempted reboots in between each time. That is a System File Checker which tries to repair any missing or corrupted system files. Let me know how that works out for you.
      My ComputersSystem Spec

  7.    23 Sep 2015 #7

    Here there is windows 10 drivers:
    MSI - Laptops, notebooks, desktops, all-in-ones, tablets, moederborden, videokaarten en meer 64
    i will try to sfc /scannow
    however i think after reinstalling an pc 4 times you should not have any more corrupt files left haha..
    (it sayd found an repaired. but nothing changed.)

    edit: Ive also edited / flashed my Vbios firmware of my gpu aswell. it did not change anything.
    how about my older dump files? do they say more?
    Attachment 38927
    Last edited by rayhvh; 23 Sep 2015 at 01:51.
      My ComputerSystem Spec


  8. Posts : 8,216
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       23 Sep 2015 #8

    They have different codes, but are still the graphics problem. You have switchable graphics. The idea of the internal graphics being active on normal tasks and switching to the dedicated graphics on more graphics intensive tasks, is a great idea. However, the implementation of it on all laptops is quite bad. This is a common problem we see here constantly, no matter the manufacturer. If the new drivers for the internal and dedicated graphics do not fix it, I don't know how to help you. The only solution we have ever been able to find is to disable either the internal or dedicated graphics adapter. That usually solves it, because the problem usually lies in the act of switching. So, forcing it to use just 1 adapter eliminates the switching. You tried that yesterday and it didn't work. These new dumps are the same, some with different codes, but basically the same thing. Graphics.

    Code:
    Use !analyze -v to get detailed debugging information.
    BugCheck 116, {ffffe00099a8d4c0, fffff801f0906710, 0, d}
    Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by : igdkmd64.sys ( igdkmd64+16710 )
    Followup:     MachineOwner
    That is the internal graphics adapter

    Code:
    Use !analyze -v to get detailed debugging information.
    BugCheck 113, {1f, ffffe000cce1bb80, 0, 0}
    Probably caused by : dxgkrnl.sys ( dxgkrnl!ADAPTER_RENDER::NotifyDeferredDestructionComplete+8f )
    Followup:     MachineOwner
      My ComputersSystem Spec

  9.    23 Sep 2015 #9

    so RMA? if i get an new one i should work right..?
    i mean... it has 2 display port out. hdmi out.. you'd geuss someone tested it...
      My ComputerSystem Spec


  10. Posts : 8,216
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       23 Sep 2015 #10

    I'll have to leave that decision to you. Do you have problems with it without an additional monitor? Have you tried connecting the external monitor then going to the Nvidia Control Panel and selecting set up multiple displays? That's the best way to do it on Desktops. There are other ways, but that is usually the best way to do it without causing problems. Or, right click on the desktop and select display settings and select identify then set it up. I had to go to Nvidia control panel then to the display settings both for mine. I know how it is supposed to work, but it doesn't always work like it should.

    If you are not having problems without a second display, I guess there are a couple of ways to look at it. You could say, just use it without an external monitor, or you could say that if it won't work right, there is obviously something else wrong. Plus, with an RMA you never know what you will get back. Been there, done that.
      My ComputersSystem Spec


 
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