Windows 10: BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL while gaming

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  1.    20 Sep 2015 #1

    BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL while gaming


    Hello, I'm using a laptop I bought last week, came with windows 8.1, free upgraded to windows 10. Installed all the updates before and after upgrading, and to my knowledge I have all the latest updates currently available.
    I was playing a game a day or so ago and started to get a strange display glitch, and after a while got popup saying that the Intel HD Graphics driver was having issues (I cant remember the exact wording). The problem doesn't occur everytime I game, but its worrying. Last night it happened again, same flickering, only I got the BSOD as stated above. Restarted, searched for drivers, found an update to the intel drivers and installed them. Still getting flickering.
    Thanks in advance for help, if theres any additional info needed Im happy to assist.

    Attachment 38476
      My ComputerSystem Spec


  2. Posts : 11,533
    Windows 10 Pro
       20 Sep 2015 #2

    Hi Cero,

    Welcome to the 10forums.

    The cause of the crash is the Nvidia Video driver.

    Please try the following
    • Search msconfig and open it
    • Go to the tab services
    • Check 'Hide Microsoft services'
    • Search Nvidia Streamer Service and uncheck it
    • Click apply > ok
    • Reboot if asked


    See if that helps

    Keep us posted
      My ComputersSystem Spec

  3.    30 Sep 2015 #3

    Thanks a lot for responding, sorry Ive taken so long to reply, I wanted to give it some time to see if the error occurs again. For the past week Ive done sessions of both light and heavy gaming, and I can definitely say I haven't encountered the BSOD since Ive tried your suggestion.
    It might also be worth noting that I received the error in the screenshot attatched Attachment 40364, which prompted me to contact customer service via live chat at NVidia. I was told by the CSR to install the previous version of the driver, which I did.
    Reporting back that I tried both suggestions, and no BSOD. I did get the screen glitch once, and it wasn't in any of the more high performance sessions. Thanks for the help so far!
    Attachment 40371
      My ComputerSystem Spec


  4. Posts : 11,533
    Windows 10 Pro
       30 Sep 2015 #4

    Glad to hear that
      My ComputersSystem Spec

  5.    10 Oct 2015 #5

    Started getting the flashes again today, a few times while playing two different games, and once got the same error as above in the screenshot :/
      My ComputerSystem Spec


  6. Posts : 11,533
    Windows 10 Pro
       11 Oct 2015 #6

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your manufacturer.
      My ComputersSystem Spec

  7.    07 Dec 2015 #7

    Hello. Sorry I haven't replied, got very busy with school and stuff. Good news is after trying your suggestion everything was normal. Bad news is that I updated my driver recently and things went back to glitchy graphics, and I got three consecutive BSODs, "Video Scheduler Internal Error" twice and "DPC Watchdog violation". Luckily I had a system restore point, so I did and everything went back to normal.
    Which brings me to last night, got a BSOD (didn't get any since the system restore) and ran driver verifier and got one during the process, as should be indicated by the logs. Thanks for all your help thus far, you've really done a lot and I appreciate it so much man!
      My ComputerSystem Spec


  8. Posts : 11,533
    Windows 10 Pro
       09 Dec 2015 #8

    Please remove ASUS software, it is known for causing bluescreens.

    Please update your Scarlet.Crush Productions Scp Dual Shock 3 Virtual Bus Driver from your manufacturer ASUS
    Driver Reference Table - ScpVBus.sys
    Code:
    *** WARNING: Unable to verify timestamp for ScpVBus.sys
    *** ERROR: Module load completed but symbols could not be loaded for ScpVBus.sys
    3: kd> lmvm scpvbus
    start             end                 module name
    fffff800`f00e0000 fffff800`f00ee000   ScpVBus  T (no symbols)           
        Loaded symbol image file: ScpVBus.sys
        Image path: \SystemRoot\System32\drivers\ScpVBus.sys
        Image name: ScpVBus.sys
        Timestamp:        Sun May 05 23:31:26 2013 (5186CFAE)
        CheckSum:         00010BD7
        ImageSize:        0000E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  9.    09 Dec 2015 #9

    Will remove them, should I include software I'm seeing like "ATK package" "Device Setup", " Windows Driver Package - ASUS (ATP) Mouse and Winflash? They all show up when I search "Asus" in my installed programs (among others that I've already removed as of now)?Thanks for the help
      My ComputerSystem Spec


  10. Posts : 11,533
    Windows 10 Pro
       11 Dec 2015 #10

    Please post a screenshot of the programs you mean.
      My ComputersSystem Spec


 
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