Windows 10: BSOD SYSTEM_SERVICE_EXCEPTION atikmdag.sys

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  1. Posts : 33
    Windows 10 Pro x64, Windows 7 Ultimate x64, Windows 8 Pro x64 and Windows 8.1 x64
    Thread Starter
       20 Sep 2015 #11

    no i havent
      My ComputerSystem Spec


  2. Posts : 11,529
    Windows 10 Pro
       20 Sep 2015 #12

    Please do so and try to produce a bluescreen.
    I have seen 2 different kinds in the event logs, but yet I can't tell what the cause could be without dump files.
      My ComputersSystem Spec


  3. Posts : 33
    Windows 10 Pro x64, Windows 7 Ultimate x64, Windows 8 Pro x64 and Windows 8.1 x64
    Thread Starter
       20 Sep 2015 #13

    theres a reason i dont want to produce the blue screen again...everytime my computer restarts to finish installing the drivers, when my computer is goin to restart it cuts straight off...and i would have to manually start it back...and then go to safe mode repeat the process..uninstall the drivers...repeat the same restart process and hope that my computer comes back on...so i really dont want to do it
      My ComputerSystem Spec


  4. Posts : 11,529
    Windows 10 Pro
       20 Sep 2015 #14

    Please do the following:

    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
      My ComputersSystem Spec


  5. Posts : 33
    Windows 10 Pro x64, Windows 7 Ultimate x64, Windows 8 Pro x64 and Windows 8.1 x64
    Thread Starter
       20 Sep 2015 #15

    oh oki ty ill try that
      My ComputerSystem Spec


  6. Posts : 33
    Windows 10 Pro x64, Windows 7 Ultimate x64, Windows 8 Pro x64 and Windows 8.1 x64
    Thread Starter
       20 Sep 2015 #16

    these were the two files i found in the CBS folder
      My ComputerSystem Spec


  7. Posts : 11,529
    Windows 10 Pro
       20 Sep 2015 #17

    Please try in admin command prompt
    Code:
    DISM /Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause
      My ComputersSystem Spec


  8. Posts : 33
    Windows 10 Pro x64, Windows 7 Ultimate x64, Windows 8 Pro x64 and Windows 8.1 x64
    Thread Starter
       20 Sep 2015 #18

    what is this supposed to do and what do i do after i run it?
      My ComputerSystem Spec


  9. Posts : 33
    Windows 10 Pro x64, Windows 7 Ultimate x64, Windows 8 Pro x64 and Windows 8.1 x64
    Thread Starter
       20 Sep 2015 #19

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.


    C:\Windows\system32>DISM /Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause




    Deployment Image Servicing and Management tool
    Version: 6.1.7600.16385


    Image Version: 6.1.7600.16385




    Error: 87


    The restorehealth option is not recognized in this context.
    For more information, refer to the help.


    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log


    Beginning system scan. This process will take some time.


    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection found corrupt files but was unable to fix some of th
    em.
    Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
    C:\Windows\Logs\CBS\CBS.log
    Press any key to continue . . .


    C:\Windows\system32>Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.


    C:\Windows\system32>DISM /Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause




    Deployment Image Servicing and Management tool
    Version: 6.1.7600.16385


    Image Version: 6.1.7600.16385




    Error: 87


    The restorehealth option is not recognized in this context.
    For more information, refer to the help.


    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log


    Beginning system scan. This process will take some time.


    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection found corrupt files but was unable to fix some of th
    em.
    Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
    C:\Windows\Logs\CBS\CBS.log
    Press any key to continue . . .


    C:\Windows\system32>


    this is what it said...what next?
      My ComputerSystem Spec


  10. Posts : 11,529
    Windows 10 Pro
       20 Sep 2015 #20

    Please follow the DISM tutorial and try either step 6 or 7
      My ComputersSystem Spec


 
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