Windows 10 crashes during sleep if SonicWall Global VPN is connected

davidwhitehill · 18 Sep 2015

I used to run on Windows 8.1 Pro, and had various trouble with SonicWall Global.

Once I installed Windows 10, the VPN stopped working, and I eventually got it working again by installing the network adapter manually per this thread (add legacy hardware)

http://answers.microsoft.com/en-us/w...17f2a14?page=3

However, after that, I got the ndis.sys blue screen when I let my computer go to sleep WHILE the VPN is running. This was never an issue before. I don't get a blue screen if the computer sleeps with the VPN off or disconnected.

Before it is suggested, I can't work with out SonicWall unfortunately. It is what my office uses for whatever reason.

Thanks!

dump:
Attachment 38158

axe0 · 19 Sep 2015

Hi davidwhitehill,

Welcome to the 10forums.

The problem is that a driver from the VPN is extremely old.
It is the reason why it is not compatible with windows 10, updating might help.

Also, there are problems with the sleep function of windows 10.
It is better to not use the sleep function until Microsoft fixes it.

Code:

0: kd> lmvm swvnicstart             end                 module name
fffff801`ed010000 fffff801`ed01a000   swvnic   T (no symbols)           
    Loaded symbol image file: swvnic.sys
    Image path: \SystemRoot\System32\drivers\swvnic.sys
    Image name: swvnic.sys
    Timestamp:        Mon Feb 23 04:04:50 2009 (49A21252)
    CheckSum:         0000E9AF
    ImageSize:        0000A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please disable every startup item in taskmanager except for your AV/AM.
The startup items could interfere with the boot process giving you a lot of trouble.