Upgraded Win 10 Computer constantly hangs on boot.

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  1.    16 Sep 2015 #1

    Upgraded Win 10 Computer constantly hangs on boot.

    I upgraded my laptop from Windows 7 to Windows 10 recently. About 90% of boots, my laptop will hang a and produce a BSOD. Initially, the BSODs were typically "system thread exception not handled" and "pfn list corrupt". A restart would solve the issue.

    However, after the latest Win 10 update last week, initially everything went well, there were no boot hangs for awhile until a few days ago when it keeps on BSODing on boot with the error "Inaccessible boot device". The subsequent restart would end up with a BSOD of "system thread exception not handled". It works only after multiple restarts, which is worrying.

    Any help is appreciated. Attached is the requested log file.
    Attachment 37810
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,821
    Windows 10 Pro
       16 Sep 2015 #2

    Hi nabbyG,

    You say you have had multiple BSOD's, but there is only 1 dump file.
    If you use Ccleaner or other programs to cleanup your system, please temporarily stop using them or configure them to not delete dump files. The dump files are necessary in the troubleshooting process.

    Your hard drive has not enough free space.
    Please remove files to increase the free space to at least 10-15% free space.
    warning   Warning
    Less free space could cause BSOD's

    The cause of the crash is your antivirus program, most likely due to the date of the program.
    Updating might solve it.
    0: kd> lmvm immunetselfprotectstart             end                 module name
    fffff800`b2c10000 fffff800`b2c1d000   immunetselfprotect T (no symbols)           
        Loaded symbol image file: immunetselfprotect.sys
        Image path: \??\C:\Windows\System32\Drivers\immunetselfprotect.sys
        Image name: immunetselfprotect.sys
        Timestamp:        Fri Jul 18 21:46:37 2014 (53C9799D)
        CheckSum:         0000BD72
        ImageSize:        0000D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    17 Sep 2015 #3

    For the current AV I am using, it is already the latest version. I will try to use another AV and see if the BSOD still occurs.

    Oh yeah, I recently used CCleaner to clean my laptop.. I will take note not to use it for the moment.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,821
    Windows 10 Pro
       17 Sep 2015 #4

    Please check from what program that driver is, it is unfamiliair for me.
      My ComputersSystem Spec

  5.    17 Sep 2015 #5

    The program name is Immunet 3.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,821
    Windows 10 Pro
       17 Sep 2015 #6

    Let us know how it goes :)
      My ComputersSystem Spec

  7.    18 Sep 2015 #7

    Hmm I installed another AV, Panda Free Antivirus 2015. The boot hangs still occurs.

    Attached is the latest logs - Attachment 38089
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,821
    Windows 10 Pro
       18 Sep 2015 #8

    1 of the causes is a driver called ruinetf.sys, but I cannot find much information about it.
    This might mean that your system is infected, please run a full scan with Panda & Malwarebytes.
    If you know from what program this driver is (and trust it), please update/remove it.
    0: kd> lmvm ruinetf
    start             end                 module name
    fffff801`dc570000 fffff801`dc57e000   ruinetf  T (no symbols)           
        Loaded symbol image file: ruinetf.sys
        Image path: \SystemRoot\system32\drivers\ruinetf.sys
        Image name: ruinetf.sys
        Timestamp:        Wed Jul 23 19:46:11 2014 (53CFF4E3)
        CheckSum:         00019388
        ImageSize:        0000E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  9.    18 Sep 2015 #9

    ruinetf.sys seems to belong to one my installed programs, Winpatrol or Winprivacy. I'll update it and see if it solves the problem.

    Thanks alot.
      My ComputerSystem Spec

  10. axe0's Avatar
    Posts : 13,821
    Windows 10 Pro
       18 Sep 2015 #10

    You're welcome :)
    Keep us posted.
      My ComputersSystem Spec

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