Windows 10: BSOD under normal use. Solved

  1.    15 Sep 2015 #1

    BSOD under normal use.


    Hello,

    This is a Asus ux305. I've had it less than a month and is mostly used for my school. I have installed very little on it. Was just browsing the internet on chrome when it crashed.

    Thanks in Advance.
      My ComputerSystem Spec


  2. Posts : 11,537
    Windows 10 Pro
       15 Sep 2015 #2

    Hi SteveDz,

    Welcome to the 10forums.

    Please make sure to install the drivers from your manufacturer.

    The crash is caused by the Intel network driver
    Code:
    0: kd> lmvm Netwbw02start             end                 module name
    fffff801`6b830000 fffff801`6bbb2000   Netwbw02 T (no symbols)           
        Loaded symbol image file: Netwbw02.sys
        Image path: \SystemRoot\System32\drivers\Netwbw02.sys
        Image name: Netwbw02.sys
        Timestamp:        Mon Mar 02 09:25:10 2015 (54F41E66)
        CheckSum:         003640E4
        ImageSize:        00382000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    20 Sep 2015 #3

    IS there a software that is not pay to use you recommend?

    axe0 said: View Post
    Hi SteveDz,

    Welcome to the 10forums.

    Please make sure to install the drivers from your manufacturer.

    The crash is caused by the Intel network driver
    Code:
    0: kd> lmvm Netwbw02start             end                 module name
    fffff801`6b830000 fffff801`6bbb2000   Netwbw02 T (no symbols)           
        Loaded symbol image file: Netwbw02.sys
        Image path: \SystemRoot\System32\drivers\Netwbw02.sys
        Image name: Netwbw02.sys
        Timestamp:        Mon Mar 02 09:25:10 2015 (54F41E66)
        CheckSum:         003640E4
        ImageSize:        00382000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputerSystem Spec


  4. Posts : 11,537
    Windows 10 Pro
       20 Sep 2015 #4

    If you mean for updating for drivers is here an answer.
    It is not recommended to use programs that claim to update your drivers automatically.
    These programs mostly install either the wrong or corrupted drivers causing only more problems.


    Please check your manufacturer for driver updates.
      My ComputersSystem Spec

  5.    20 Sep 2015 #5

    Okay thank you.
      My ComputerSystem Spec


  6. Posts : 11,537
    Windows 10 Pro
       20 Sep 2015 #6

    You're welcome
      My ComputersSystem Spec


 

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