BSOD caused by ntoskrnl.exe


  1. Posts : 1
    Windows 10
       #1

    BSOD caused by ntoskrnl.exe


    Hello!

    I have recurring blue screens on my laptop and can't seem to figure out what's causing them. Sometimes, the computer also freezes completely without any forewarning and the only way to shut it down is to remoce the battery.

    I should mention that I had the INTERNAL POWER ERROR in the beginning, but fixed it by updating my AMD driver. Now the error message reads irql_not_less_or_equal. I would be really grateful if someone could guide me to understand if it's caused by drivers or if I should check my RAM.

    Thank you in advance!
    Last edited by Auriga; 16 Sep 2015 at 07:29.
      My Computer


  2. Posts : 14,903
    Windows 10 Pro
       #2

    Hi Auriga,

    Welcome to the 10forums.

    The drivers that are blamed in the crashes (latest 2) are from windows, but windows drivers are rarely the real cause.
    To find out which driver is causing the crashes we need to find violations



    Diagnostic Test

     DRIVER VERIFIER


    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Some windows drivers are blamed in a few crashes, but that usually means that a 3rd party driver is actually the cause.
    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My Computers


 

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