Windows 10: Display Driver Stopped Responding And BSOD When Not Gaming

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  1.    19 Sep 2015 #31

    Yeah you probably are right about the drivers, the only reason I have been focused on hardware as I am at a loss on how to fix the software issue. If it was faulty ram it would be easy to replace but I have already tried 3+ different graphics drivers and all have done the same thing.

    I am going to try and use 15.7 which is 1 version behind my current one, however this is a Windows 8 driver. I have read online that it shouldn't cause many issues with Windows 10 so I guess its worth a shot using it.

    I'll let you know if it still happens.
      My ComputerSystem Spec


  2. Posts : 11,501
    Windows 10 Pro
       19 Sep 2015 #32

    Good luck, my fingers are crossed
      My ComputersSystem Spec

  3.    19 Sep 2015 #33

    Okay so something extremely freaky just happened, I was about to install the driver but I had to go for dinner but when I got back it had changed my resolution back to 1920x1080 so im thinking "what the **** is this?" so i go to click start and my computer bluescreens with the same TDR_VIDEO_FAILURE error. I've rebooted and it seems my graphics card installed a driver on its own as well as installing Catalyst Control Center by itself.

    Here is the driver it installed itself:

    Attachment 38319

    The same errors still persists with this graphics driver that it installed itself. I have no idea how it did this. I didn't have the driver installer open or anything and my PC didn't reboot whilst I was away or anything like that. I even used ur registry file for turning off driver updates, earlier today.

    Do you have any idea how it did this?
      My ComputerSystem Spec


  4. Posts : 11,501
    Windows 10 Pro
       19 Sep 2015 #34

    Please scan your system with your AV and Malwarebytes.
    Please use Adwcleaner ​and let me know what it finds.
      My ComputersSystem Spec

  5.    19 Sep 2015 #35

    Also to note disabling this driver that it installed keeps my resolution the same but stops the errors from happening. However it does cause some lag on videos etc but the error messages do not pop up so you are correct in that this must be a driver problem
      My ComputerSystem Spec

  6.    19 Sep 2015 #36

    Okay thanks, im running both malware bytes and the adwcleaner you sent me so I will let you know if either show anything. I did a scan previously with Malware Bytes but it quarantined everything it found. I'll update once both scans are finished
      My ComputerSystem Spec


  7. Posts : 11,501
    Windows 10 Pro
       19 Sep 2015 #37

    If I am correct, these BSOD's 'TDR_VIDEO_FAILURE' are simply saying that the drivers of the GPU stopped responding and Windows tries to activate them.
    Because the delay is too much and Windows cannot activate the drivers in time you get this crash.

    The long term of this crash is 'Timeout Detection and Recovery Video Failure'


    EDIT:
    I see I already said this
      My ComputersSystem Spec

  8.    19 Sep 2015 #38

    I ran the Adwcleaner and it did detect some errors but i had to restart my computer and now i can't find the log file where it saved the errors. Using the driver still causes crashes and not using it still allows me to do things as it did before. Sadly both malwarebytes and my AV were closed when Adwcleaner restarted after it finished cleaning so I will have to restart those scans. At this point in time it seems every driver causes these issues so would this be a hard drive issue or anything like that?

    I noticed that the last few BSODs (today) forced me to have to disconnect and reconnect my hard drive otherwise the screen past the bios would just show a static underscore and wouldnt load anything further. After reconnecting the hard drive it would boot without any sort of issue.
      My ComputerSystem Spec


  9. Posts : 11,501
    Windows 10 Pro
       19 Sep 2015 #39

    Adwcleaner closes every program and restarts the pc so it can remove everything and usually shows you a file of deleted stuff right after the restart has finished.
    If you didn't get the log, it should be located at {windows partition}\AdwCleaner\
      My ComputersSystem Spec

  10.    19 Sep 2015 #40

    Okay here is the 3 logs Adwcleaner produced

    https://dl.dropboxusercontent.com/u/...ner%20Logs.zip


    Also restarting has forced my resolution back to the small screen size. I believe it staying in 1920x1080 last time must have been a glitch. However the errors still don't appear, I really wish i could just force it to be 1920x1080 and still keep the driver disabled for the meantime
      My ComputerSystem Spec


 
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