Windows 10: BSOD while playing ARK Survival Evolved and Battle Field 4

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  1.    13 Sep 2015 #1

    BSOD while playing ARK Survival Evolved and Battle Field 4

    I've had a few BSOD's happen to me lately and i've been completely confused on why its happening. I used to have Windows 7 but then I upgraded to Win 10. My 2 most common BSOD are System service exception and IRQL_NOT_LESS_OR_EQUAL. Any advice so that I may fix my computer would be awesome! Thanks,
      My ComputerSystem Spec

  2. Posts : 11,501
    Windows 10 Pro
       14 Sep 2015 #2

    Hi Chamaolie,

    Welcome to the 10forums.

    Please use the tool again and upload the new created zip file, there are 13 files missing.
      My ComputersSystem Spec

  3.    15 Sep 2015 #3

    I hope this works
      My ComputerSystem Spec

  4. Posts : 11,501
    Windows 10 Pro
       15 Sep 2015 #4

    Same as the previous zip, 13 files missing.
    Please try BSOD Inspector as alternative
      My ComputersSystem Spec

  5.    15 Sep 2015 #5

    Okay I used that program, hope it works.
      My ComputerSystem Spec

  6. Posts : 11,501
    Windows 10 Pro
       15 Sep 2015 #6

    It looks like your graphics card drivers are causing trouble.

    Please uninstall the Catalyst Control Center and only install the drivers.

    2: kd> lmvm atikmpagstart             end                 module name
    fffff801`00760000 fffff801`00809000   atikmpag   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Sat Aug 22 03:45:00 2015 (55D7D41C)
        CheckSum:         000B0025
        ImageSize:        000A9000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    2: kd> lmvm atikmdag
    start             end                 module name
    fffff801`03110000 fffff801`0461f000   atikmdag   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Sat Aug 22 04:10:03 2015 (55D7D9FB)
        CheckSum:         014A3688
        ImageSize:        0150F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  7.    15 Sep 2015 #7

    So is that the main problem thats causing my computer to crash? I went into the control panel and uninstalled it. Do you know if I will have to reinstall the driver for my graphics card?
      My ComputerSystem Spec

  8. Posts : 11,501
    Windows 10 Pro
       15 Sep 2015 #8

    My bet is that with uninstalling CCC you also uninstall the drivers, this is my experience.
    In the installation process, you can choose to only install the drivers.
      My ComputersSystem Spec

  9.    18 Sep 2015 #9

    Got another BSOD
      My ComputerSystem Spec

  10. Posts : 11,501
    Windows 10 Pro
       19 Sep 2015 #10

    BSOD while playing ARK Survival Evolved and Battle Field 4 Diagnostic Test BSOD while playing ARK Survival Evolved and Battle Field 4

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    A windows driver is blamed in a crash, but that usually means that a 3rd party driver is actually the cause.
    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My ComputersSystem Spec

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