BSOD while playing ARK Survival Evolved and Battle Field 4

Chamaolie · 13 Sep 2015

I've had a few BSOD's happen to me lately and i've been completely confused on why its happening. I used to have Windows 7 but then I upgraded to Win 10. My 2 most common BSOD are System service exception and IRQL_NOT_LESS_OR_EQUAL. Any advice so that I may fix my computer would be awesome! Thanks,

axe0 · 14 Sep 2015

Hi Chamaolie,

Welcome to the 10forums.

Please use the tool again and upload the new created zip file, there are 13 files missing.

Chamaolie · 15 Sep 2015

I hope this works

axe0 · 15 Sep 2015

Same as the previous zip, 13 files missing.
Please try BSOD Inspector as alternative

Chamaolie · 15 Sep 2015

Okay I used that program, hope it works.

axe0 · 15 Sep 2015

It looks like your graphics card drivers are causing trouble.

Please uninstall the Catalyst Control Center and only install the drivers.

Code:

2: kd> lmvm atikmpagstart             end                 module name
fffff801`00760000 fffff801`00809000   atikmpag   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Sat Aug 22 03:45:00 2015 (55D7D41C)
    CheckSum:         000B0025
    ImageSize:        000A9000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4


2: kd> lmvm atikmdag
start             end                 module name
fffff801`03110000 fffff801`0461f000   atikmdag   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Sat Aug 22 04:10:03 2015 (55D7D9FB)
    CheckSum:         014A3688
    ImageSize:        0150F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Chamaolie · 15 Sep 2015

So is that the main problem thats causing my computer to crash? I went into the control panel and uninstalled it. Do you know if I will have to reinstall the driver for my graphics card?

axe0 · 15 Sep 2015

My bet is that with uninstalling CCC you also uninstall the drivers, this is my experience.
In the installation process, you can choose to only install the drivers.

Chamaolie · 18 Sep 2015

Got another BSOD

axe0 · 19 Sep 2015

Diagnostic Test

DRIVER VERIFIER

Warning

Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.

Please follow this tutorial to run driver verifier.

A windows driver is blamed in a crash, but that usually means that a 3rd party driver is actually the cause.
Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

Note

Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.