1.    13 Sep 2015 #1
    Join Date : Aug 2015
    Posts : 8
    Windows 10

    Regular BSOD - at wits end...


    Hi, I'm attaching the diagnostic file to this post containing recent information about BSOD crashes. On both of my laptops that I upgraded from Win 8.1 to Win 10, these occur at least once daily when using these laptops. My desktop PC has been fine.

    However, these regular BSOD events on my laptops make them almost unusable for work. Like many of you, I can't afford having the laptops crash on a regular basis (i.e. - right in the middle of a GoTo meeting with a client...)

    Frustrated is a tame word to express my feelings about the Win 10 upgrade on my laptops.

    Please note that both of my laptops are less than 2 years old. Not a single BSOD before the Win 10 upgrade - so I highly doubt that there are any memory issues with these devices. Something other than memory is causing the crashes.

    I have uninstalled Avast and installed Malware bytes. The problems persist. Any assistance would be greatly appreciated.

    Thank-you.

    Attachment 37345
      My ComputerSystem Spec
  2.    13 Sep 2015 #2
    Join Date : Jun 2015
    Posts : 12,958
    Windows 10 Pro

    Hi sunsethill,

    The latest crashes are 0x1a which means memory_corruption.
    There are 2 possibilities, either the RAM is bad, or there is a driver (or multiple) causing this problem.
    You say the RAM is fine and I believe you, but I would like to rule it out by testing it.



    Regular BSOD - at wits end... Diagnostic Test Regular BSOD - at wits end...
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    If MemTest has indicated there are no problems, then the drivers need to be stressed out to find the cause.




    Regular BSOD - at wits end... Diagnostic Test Regular BSOD - at wits end...
     DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My ComputersSystem Spec
  3.    20 Sep 2015 #3
    Join Date : Aug 2015
    Posts : 8
    Windows 10
    Thread Starter

    After reading a number of threads here mentioning Google Chrome as a possible cause, I removed Chrome from both of the laptops that were having daily BSOD's. (Note: My new PC running Win10 is fine with Chrome installed - no BSOD's)

    After completely removing Chrome from the two laptops - it's now been three full days with no BSOD's.

    Fingers crossed that my luck continues.
      My ComputerSystem Spec
  4.    20 Sep 2015 #4
    Join Date : Jun 2015
    Posts : 12,958
    Windows 10 Pro

    Hope it stays stable.
      My ComputersSystem Spec

 


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