Frequent BSOD (driver power state failure)

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  1. Posts : 22
    windows 10
       #1

    Frequent BSOD (driver power state failure)


    I used to had the dpc watchdog violation BSOD , but it was okay from quite days .
    but now i have another BSOD with error "driver power state failure"

    This usually happens when i am working on photoshop or illustrator, i lost my unsaved files because of this which is very bad , i had to work from scratch several times because of this BSOD.

    Another thing i noticed this BSOD only occurs when the laptop is not charging.

    Here is the dumpfile.
    Attachment 37245

    Hoping for a working solution
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #2

    Hi best,

    The dumps are dating from last month.
    Please check {windows partition}\windows\minidump and check if there are any recent dump files saved.
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial

    If you're using Ccleaner or another program, please stop using them, these program delete dump files that are needed for the troubleshooting process.
      My Computers


  3. Posts : 22
    windows 10
    Thread Starter
       #3

    Oh yes i am sorry about that.

    Here is the latest one
    Attachment 37248
      My Computer


  4. Posts : 14,901
    Windows 10 Pro
       #4

    Attachment is invalid, please try to upload it again.
      My Computers


  5. Posts : 22
    windows 10
    Thread Starter
       #5
      My Computer


  6. Posts : 14,901
    Windows 10 Pro
       #6

    Did you have anything connected to your laptop yesterday?

    2 of the 3 crashes are caused by the Nvidia Video driver
    Please do the following
    • Search services.msc and open it
    • Search Nvidia Streamer Service
    • Right click > properties
    • Change the startup type to disable.
      My Computers


  7. Posts : 22
    windows 10
    Thread Starter
       #7

    External harddisk was connected to the laptop yesterday.

    I will try this solution you stated but will it affect with the pc performance in any way?
      My Computer


  8. Posts : 14,901
    Windows 10 Pro
       #8

    best said:
    External harddisk was connected to the laptop yesterday.

    I will try this solution you stated but will it affect with the pc performance in any way?
    No it wouldn't, this service is known for causing trouble since a while. I don't know if/when Nvidia fixes it.

    Connect something else to your laptop that you know works correctly.
    If you get 'DPC_WATCHDOG_VIOLATION' again, then it is the USB port causing the bluescreen.
    If not, then there might be a problem with the extern HDD.
      My Computers


  9. Posts : 22
    windows 10
    Thread Starter
       #9

    Thank you so much for the help.
    I will try your given solutions.
      My Computer


  10. Posts : 14,901
    Windows 10 Pro
       #10

    Keep us posted :)
      My Computers


 

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