Windows 10: Frequent BSOD (driver power state failure)

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  1.    13 Sep 2015 #1

    Frequent BSOD (driver power state failure)


    I used to had the dpc watchdog violation BSOD , but it was okay from quite days .
    but now i have another BSOD with error "driver power state failure"

    This usually happens when i am working on photoshop or illustrator, i lost my unsaved files because of this which is very bad , i had to work from scratch several times because of this BSOD.

    Another thing i noticed this BSOD only occurs when the laptop is not charging.

    Here is the dumpfile.
    Attachment 37245

    Hoping for a working solution
      My ComputerSystem Spec


  2. Posts : 11,531
    Windows 10 Pro
       13 Sep 2015 #2

    Hi best,

    The dumps are dating from last month.
    Please check {windows partition}\windows\minidump and check if there are any recent dump files saved.
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial

    If you're using Ccleaner or another program, please stop using them, these program delete dump files that are needed for the troubleshooting process.
      My ComputersSystem Spec

  3.    13 Sep 2015 #3

    Oh yes i am sorry about that.

    Here is the latest one
    Attachment 37248
      My ComputerSystem Spec


  4. Posts : 11,531
    Windows 10 Pro
       13 Sep 2015 #4

    Attachment is invalid, please try to upload it again.
      My ComputersSystem Spec

  5.    13 Sep 2015 #5
      My ComputerSystem Spec


  6. Posts : 11,531
    Windows 10 Pro
       13 Sep 2015 #6

    Did you have anything connected to your laptop yesterday?

    2 of the 3 crashes are caused by the Nvidia Video driver
    Please do the following
    • Search services.msc and open it
    • Search Nvidia Streamer Service
    • Right click > properties
    • Change the startup type to disable.
      My ComputersSystem Spec

  7.    13 Sep 2015 #7

    External harddisk was connected to the laptop yesterday.

    I will try this solution you stated but will it affect with the pc performance in any way?
      My ComputerSystem Spec


  8. Posts : 11,531
    Windows 10 Pro
       13 Sep 2015 #8

    best said: View Post
    External harddisk was connected to the laptop yesterday.

    I will try this solution you stated but will it affect with the pc performance in any way?
    No it wouldn't, this service is known for causing trouble since a while. I don't know if/when Nvidia fixes it.

    Connect something else to your laptop that you know works correctly.
    If you get 'DPC_WATCHDOG_VIOLATION' again, then it is the USB port causing the bluescreen.
    If not, then there might be a problem with the extern HDD.
      My ComputersSystem Spec

  9.    13 Sep 2015 #9

    Thank you so much for the help.
    I will try your given solutions.
      My ComputerSystem Spec


  10. Posts : 11,531
    Windows 10 Pro
       13 Sep 2015 #10

    Keep us posted
      My ComputersSystem Spec


 
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