Windows 10: BSOD randomly occurs

  1.    12 Sep 2015 #1

    BSOD randomly occurs

    I have had the BSOD occurring randomly for the past several days. The computer will just shut down.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       13 Sep 2015 #2

    Please upload the zip file again, it looks like most of the dump files are corrupt.
      My ComputersSystem Spec

  3.    13 Sep 2015 #3

    Reattaching dump file as requested

    If I need to perform a new dump, please let me know.Attachment 37330
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       13 Sep 2015 #4

    SloMo87 said: View Post
    If I need to perform a new dump, please let me know.Attachment 37330
    It is prefered when you had a new BSOD with a dump file (located at {windows partition}\windows\minidump\).
    But if you have multiple daily, please just 1 or 2.
      My ComputersSystem Spec

  5.    13 Sep 2015 #5

    New dump file for BSOD

    My computer just gave me the BSOD again. It was just sitting idle for a few minutes and went to BSOD. Then, during reboot it did it a second time. It also said to read Critical_Process_Died information? The new dump file is attached.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       13 Sep 2015 #6

    Please confirm there is a dump file saved at {windows partition}\windows\minidump\.
    I can only read 1 dump of the 4 in the zip file due to a size mismatch or corruption.

    For now, there are 2 things I need you to do
    Please do the following:

    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

    Please do the following:

    • Open taskmanager
      • Go to the tab startup
      • disable everything

    • Search msconfig and open it
      • Go to the tab services
      • Check 'hide microsoft services'
      • Uncheck all other services
      • Click apply and click ok

    • Reboot if asked

    See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.
      My ComputersSystem Spec

  7.    13 Sep 2015 #7

    Update on axe0 comments

    I completed the scannow and restarted and did scannow again and it did say, "Windows Resource Protection did not find any integrity violation". I have not completed any of you #2 items yet. I did look in the /minidump file and there are 4 .dmp files in it. The latest is dated 9/11/2015, but it has 0 KB. The previous one dated 9/10/2015 has 277 KB, but I am not able to upload it to this thread?

    If you need me to do anything else to get you some specific file to look at, please let me know.

    I will now start working on item #2 you suggested.
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       13 Sep 2015 #8

    You cannot upload dump files directly if that is what you're trying, because of that you need to zip it and upload the zip.
    Also, please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial
      My ComputersSystem Spec


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