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  1. Joined : Sep 2015
    Posts : 16
    Windows 10
       12 Sep 2015 #11

    Next?
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 10,902
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       12 Sep 2015 #12

    You are in the recovery?
    Please make a screenshot of it, I understand it is a little different then what I use.
      My System SpecsSystem Spec


  3. Joined : Sep 2015
    Posts : 16
    Windows 10
       12 Sep 2015 #13

    Im sorry i cant upload an image because im using my phone but in a black screen there is a text. In down right corner it says "System Recovery" and in the middle down it says to " Press ESC for startup menu
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 10,902
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       12 Sep 2015 #14

    A screenshot is in this case a photo, sorry wasn't clear about that.

    Please make a photo of it.
      My System SpecsSystem Spec


  5. Joined : Sep 2015
    Posts : 16
    Windows 10
       12 Sep 2015 #15

    I am very sorrh but i cant give you a screenshot from my phone i tried to but it doesnt work. I am very sorry!
      My System SpecsSystem Spec


  6. Joined : Jun 2015
    Posts : 10,902
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       12 Sep 2015 #16

    Please read How to upload files
      My System SpecsSystem Spec


  7. Joined : Sep 2015
    Posts : 16
    Windows 10
       12 Sep 2015 #17

    I am Very Truly Sorry but i cannot upload the file but i press the ESC and F12 a blue box appeared saying...

    Startup Menu

    F1 - System Information
    F2 - System Diagnostics
    F9 - Boot Device Options
    F10 - BIOS Setup
    F11 - System Recovery
    F12 - Network Boot

    ENTER - Continue Startup

    For more information, please visit
    http://ww.hp.com/go/techcenter/startup
      My System SpecsSystem Spec


  8. Joined : Sep 2015
    Posts : 16
    Windows 10
       12 Sep 2015 #18

    I just pressed F11 - System Recovery but showed the loading screen and turn black!
      My System SpecsSystem Spec


  9. Joined : Jun 2015
    Posts : 10,902
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       12 Sep 2015 #19

    Help Meh said: View Post
    I am Very Truly Sorry but i cannot upload the file but i press the ESC and F12 a blue box appeared saying...

    Startup Menu

    F1 - System Information
    F2 - System Diagnostics
    F9 - Boot Device Options
    F10 - BIOS Setup
    F11 - System Recovery
    F12 - Network Boot

    ENTER - Continue Startup

    For more information, please visit
    http://ww.hp.com/go/techcenter/startup
    Choose the one marked in red.
    After the diagnostics are done, the comprehensive are prefered if possible, make a photo of it. Share the photo and post the link.
      My System SpecsSystem Spec


  10. Joined : Sep 2015
    Posts : 16
    Windows 10
       12 Sep 2015 #20

    It says...
    HP PC HARDWARE DIAGNOSTICS UEFI

    Version 5.6.1.0
    For more info., pls visit http://www.hp.com

    System Information
    System Tests
    Components Tests
    Firmware Management
    Test Log
    Language
    Exit

    The pointer is there and the keyboard is working...
      My System SpecsSystem Spec


 
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