Windows 10: DEVICE_POWER_STATE_FAILURE around login Solved

Page 1 of 2 12 LastLast
  1.    08 Sep 2015 #1

    DEVICE_POWER_STATE_FAILURE around login


    Hello,

    I have updated to Windows 10 when it first came available back in July. Since then, I have been noticing a lot of DRIVER_POWER_STATE_FAILURE BSODs. They all seem to happen every day about 5-6 minutes after booting the computer and after waking the computer from hibernation. BlueScreenViewer blames them on atapi.sys and ntoskrnl.exe. Back in Windows 7, the BSOD would occur very occasionally, but not as often as Windows 10. Any suggestions?
      My ComputerSystem Spec


  2. Posts : 8,199
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       08 Sep 2015 #2

    Please upload the BSOD Posting instructions BSOD - Posting Instructions - Windows 10 Forums. Upload them here. This will tell you how Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums.

    Also, please complete filling out your system specs.
      My ComputersSystem Spec

  3.    09 Sep 2015 #3

    Oh, whoops! Here it is:

    Attachment 36576
      My ComputerSystem Spec


  4. Posts : 8,199
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       09 Sep 2015 #4

    Tomato500, I have looked at your dump files and they all say pretty much the same thing. I would like to know if you are running it in a VM. I notice you have VBox installed. This is what your dump files are saying

    Code:
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00150cd0600, Physical Device Object of the stack
    Arg3: fffff80047c5cce0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe0015819e7c0, The blocked IRP
    Code:
    Use !analyze -v to get detailed debugging information.
    BugCheck 9F, {3, ffffe00150cd0600, fffff80047c5cce0, ffffe0015819e7c0}
    Unable to load image \SystemRoot\system32\DRIVERS\gpt_loader.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for gpt_loader.sys
    *** ERROR: Module load completed but symbols could not be loaded for gpt_loader.sys
    Probably caused by : atapi.sys
    Followup:     MachineOwner
    Please right click the start button and select Command Prompt (Administrator), put this command in and hit enter
    Dism /Online /Cleanup-Image /RestoreHealth . It will take a while and seem like it is doing nothing, but it is. Just let it run and it will either give you a successful message or an error. Try that and see what happens.

    I may also suggest you drastically reduce the number of startup items you have. All of these programs will work just fine if not in startup and will reduce the possibility of a driver conflict. It should also improve your startup time. This is what you have in startup right now.

    Code:
    Caption                Command                                                                                      User                          
    OneDriveSetup          C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup                                          NT AUTHORITY\LOCAL SERVICE    
    OneDriveSetup          C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup                                          NT AUTHORITY\NETWORK SERVICE  
    HandyAndy              HandyAndy.lnk                                                                                MATTHEW-PC\Matthew            
    MEGAsync               MEGAsync.lnk                                                                                 MATTHEW-PC\Matthew            
    Google Update          "C:\Users\Matthew\AppData\Local\Google\Update\GoogleUpdate.exe" /c                           MATTHEW-PC\Matthew            
    Spotify Web Helper     "C:\Users\Matthew\AppData\Roaming\Spotify\SpotifyWebHelper.exe"                              MATTHEW-PC\Matthew            
    Sysinternals Desktops  E:\Users\Matthew\Downloads\Desktops\Desktops.exe                                             MATTHEW-PC\Matthew            
    Steam                  "E:\Program Files (x86)\Steam\steam.exe" -silent                                             MATTHEW-PC\Matthew            
    f.lux                  "C:\Users\Matthew\AppData\Local\FluxSoftware\Flux\flux.exe" /noshow                          MATTHEW-PC\Matthew            
    CCleaner Monitoring    "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR                                          MATTHEW-PC\Matthew            
    OneDrive               "C:\Users\Matthew\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background                 MATTHEW-PC\Matthew            
    Skype                  "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun                            MATTHEW-PC\Matthew            
    OneDriveSetup          C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup                                                                        
    Sidebar                %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun                                                                        
    Google Update          "C:\Users\Matthew\AppData\Local\Google\Update\GoogleUpdate.exe" /c                                                         
    Spotify Web Helper     "C:\Users\Matthew\AppData\Roaming\Spotify\SpotifyWebHelper.exe"                                                            
    Sysinternals Desktops  E:\Users\Matthew\Downloads\Desktops\Desktops.exe                                                                           
    Steam                  "E:\Program Files (x86)\Steam\steam.exe" -silent                                                                           
    f.lux                  "C:\Users\Matthew\AppData\Local\FluxSoftware\Flux\flux.exe" /noshow                                                        
    CCleaner Monitoring    "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR                                                                        
    OneDrive               "C:\Users\Matthew\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background                                               
    RTHDVCPL               "C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe" -s                                        Public                        
    XboxStat               "C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun                     Public                        
    NvBackend              "C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe"                        Public                        
    ShadowPlay             C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\nvspcap64.dll,ShadowPlayOnSystemStart   Public                        
    apmwinapp              C:\Program Files (x86)\Paragon Software\HFS+ for Windows 8 Free Edition\apmwinsrv.exe param  Public                        
    boinctray              "C:\Program Files\BOINC\boinctray.exe"                                                       Public                        
    boincmgr               "C:\Program Files\BOINC\boincmgr.exe" /a /s
      My ComputersSystem Spec

  5.    09 Sep 2015 #5

    essenbe said: View Post
    Tomato500, I have looked at your dump files and they all say pretty much the same thing. I would like to know if you are running it in a VM. I notice you have VBox installed. This is what your dump files are saying

    Code:
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00150cd0600, Physical Device Object of the stack
    Arg3: fffff80047c5cce0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe0015819e7c0, The blocked IRP
    Code:
    Use !analyze -v to get detailed debugging information.
    BugCheck 9F, {3, ffffe00150cd0600, fffff80047c5cce0, ffffe0015819e7c0}
    Unable to load image \SystemRoot\system32\DRIVERS\gpt_loader.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for gpt_loader.sys
    *** ERROR: Module load completed but symbols could not be loaded for gpt_loader.sys
    Probably caused by : atapi.sys
    Followup:     MachineOwner
    Please right click the start button and select Command Prompt (Administrator), put this command in and hit enter
    Dism /Online /Cleanup-Image /RestoreHealth . It will take a while and seem like it is doing nothing, but it is. Just let it run and it will either give you a successful message or an error. Try that and see what happens.

    I may also suggest you drastically reduce the number of startup items you have. All of these programs will work just fine if not in startup and will reduce the possibility of a driver conflict. It should also improve your startup time. This is what you have in startup right now.

    Code:
    Caption                Command                                                                                      User                          
    OneDriveSetup          C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup                                          NT AUTHORITY\LOCAL SERVICE    
    OneDriveSetup          C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup                                          NT AUTHORITY\NETWORK SERVICE  
    HandyAndy              HandyAndy.lnk                                                                                MATTHEW-PC\Matthew            
    MEGAsync               MEGAsync.lnk                                                                                 MATTHEW-PC\Matthew            
    Google Update          "C:\Users\Matthew\AppData\Local\Google\Update\GoogleUpdate.exe" /c                           MATTHEW-PC\Matthew            
    Spotify Web Helper     "C:\Users\Matthew\AppData\Roaming\Spotify\SpotifyWebHelper.exe"                              MATTHEW-PC\Matthew            
    Sysinternals Desktops  E:\Users\Matthew\Downloads\Desktops\Desktops.exe                                             MATTHEW-PC\Matthew            
    Steam                  "E:\Program Files (x86)\Steam\steam.exe" -silent                                             MATTHEW-PC\Matthew            
    f.lux                  "C:\Users\Matthew\AppData\Local\FluxSoftware\Flux\flux.exe" /noshow                          MATTHEW-PC\Matthew            
    CCleaner Monitoring    "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR                                          MATTHEW-PC\Matthew            
    OneDrive               "C:\Users\Matthew\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background                 MATTHEW-PC\Matthew            
    Skype                  "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun                            MATTHEW-PC\Matthew            
    OneDriveSetup          C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup                                                                        
    Sidebar                %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun                                                                        
    Google Update          "C:\Users\Matthew\AppData\Local\Google\Update\GoogleUpdate.exe" /c                                                         
    Spotify Web Helper     "C:\Users\Matthew\AppData\Roaming\Spotify\SpotifyWebHelper.exe"                                                            
    Sysinternals Desktops  E:\Users\Matthew\Downloads\Desktops\Desktops.exe                                                                           
    Steam                  "E:\Program Files (x86)\Steam\steam.exe" -silent                                                                           
    f.lux                  "C:\Users\Matthew\AppData\Local\FluxSoftware\Flux\flux.exe" /noshow                                                        
    CCleaner Monitoring    "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR                                                                        
    OneDrive               "C:\Users\Matthew\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background                                               
    RTHDVCPL               "C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe" -s                                        Public                        
    XboxStat               "C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun                     Public                        
    NvBackend              "C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe"                        Public                        
    ShadowPlay             C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\nvspcap64.dll,ShadowPlayOnSystemStart   Public                        
    apmwinapp              C:\Program Files (x86)\Paragon Software\HFS+ for Windows 8 Free Edition\apmwinsrv.exe param  Public                        
    boinctray              "C:\Program Files\BOINC\boinctray.exe"                                                       Public                        
    boincmgr               "C:\Program Files\BOINC\boincmgr.exe" /a /s
    Ok, I have run the command and disabled a lot of stuff from startup. Also, this is not running in a VM, VBox is there to use a Windows XP VM or Android (so I can upload pictures and look at DMs on Instagram from my PC). Should I try rebooting and see if it will crash again?
      My ComputerSystem Spec


  6. Posts : 8,199
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       09 Sep 2015 #6

    OK, no problem if it was in a VM. We would probably just handle it different. Have you had any more problems since you successfully ran the command? If not, just wait and see. If you have, or if you do, please upload the DM Log collector again.BSOD - Posting Instructions - Windows 10 Forums. Upload them here. This will tell you how Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums.
      My ComputersSystem Spec

  7.    11 Sep 2015 #7

    Ok, I'm back, and I'm still experiencing the BSOD on about every 1 out of 3 reboots. This is really starting to irritate me because I have to login all over again. It also logs me out of Steam every time it BSODs which is pretty inconvenient for me. Any other ideas?
      My ComputerSystem Spec


  8. Posts : 8,199
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       11 Sep 2015 #8

    Please upload the BSOD Posting instructions BSOD - Posting Instructions - Windows 10 Forums. Upload them here. This will tell you how Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums.
      My ComputersSystem Spec


  9. Posts : 8,199
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       11 Sep 2015 #9

    Please right click on the start icon and select Command prompt administrator, give admin permissions and copy/paste this into the window that opens and press enter sfc /scannow . If you decide to type it in, please notice the space between the sfc and the /. We want it to say no integrity violations were found. If it says there where corrupt files that could not be repaired, please reboot and run it again. You may have to run it 3 times with reboots in between each time.
      My ComputersSystem Spec


  10. Posts : 8,199
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       11 Sep 2015 #10

    Try this just for a test. Disconnect all wires from your CD/DVD. This is why. I can't tell you this is the reason, but it's worth a try.

    Code:
    Use !analyze -v to get detailed debugging information.
    BugCheck 9F, {3, ffffe000a7ccf060, fffff8021325cce0, ffffe000abeb3590}
    Unable to load image \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
    *** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
    Probably caused by : atapi.sys
    Followup:     MachineOwner
    Code:
    Device object (ffffe000a7ccf060) is for:
     Cannot read info offset from nt!ObpInfoMaskToOffset
     \Driver\atapi DriverObject ffffe000a73c6b60
    Current Irp 00000000 RefCount 0 Type 00000002 Flags 00005050
    DevExt ffffe000a7ccf1b0 DevObjExt ffffe000a7ccf9f0 Dope ffffe000a8339d40 DevNode ffffe000a7ccd8a0 
    ExtensionFlags (0x00000800)  DOE_DEFAULT_SD_PRESENT
    Characteristics (0x00000101)  FILE_REMOVABLE_MEDIA, FILE_DEVICE_SECURE_OPEN
    AttachedDevice (Upper) ffffe000a73e9510 \Driver\ACPI
    Device queue is not busy.
    0: kd> !devnode ffffe000a7ccd8a0
    DevNode 0xffffe000a7ccd8a0 for PDO 0xffffe000a7ccf060
      Parent 0xffffe000a73e7b30   Sibling 0xffffe000a73d1010   Child 0000000000   
      InstancePath is "IDE\CdRomTSSTcorp_CD/DVDW_TS-H652D_______________GA01____\5&3f9cfc3&0&0.0.0"
      ServiceName is "cdrom"
      TargetDeviceNotify List - f 0xffffc000cd8517e0  b 0xffffc000d1260460
      State = DeviceNodeStarted (0x308)
      Previous State = DeviceNodeEnumerateCompletion (0x30d)
      StateHistory[08] = DeviceNodeEnumerateCompletion (0x30d)
      StateHistory[07] = DeviceNodeEnumeratePending (0x30c)
      StateHistory[06] = DeviceNodeStarted (0x308)
      StateHistory[05] = DeviceNodeStartPostWork (0x307)
      StateHistory[04] = DeviceNodeStartCompletion (0x306)
      StateHistory[03] = DeviceNodeResourcesAssigned (0x304)
      StateHistory[02] = DeviceNodeDriversAdded (0x303)
      StateHistory[01] = DeviceNodeInitialized (0x302)
      StateHistory[00] = DeviceNodeUninitialized (0x301)
      StateHistory[19] = Unknown State (0x0)
      StateHistory[18] = Unknown State (0x0)
      StateHistory[17] = Unknown State (0x0)
      StateHistory[16] = Unknown State (0x0)
      StateHistory[15] = Unknown State (0x0)
      StateHistory[14] = Unknown State (0x0)
      StateHistory[13] = Unknown State (0x0)
      StateHistory[12] = Unknown State (0x0)
      StateHistory[11] = Unknown State (0x0)
      StateHistory[10] = Unknown State (0x0)
      StateHistory[09] = Unknown State (0x0)
      Flags (0x2c000138)  DNF_REENUMERATE, DNF_ENUMERATED, 
                          DNF_IDS_QUERIED, DNF_NO_RESOURCE_REQUIRED, 
                          DNF_NO_LOWER_DEVICE_FILTERS, DNF_NO_LOWER_CLASS_FILTERS, 
                          DNF_NO_UPPER_DEVICE_FILTERS
      My ComputersSystem Spec


 
Page 1 of 2 12 LastLast

Related Threads
Solved No password prompt at login screen. Can not login. in User Accounts and Family Safety
After I configured to start up the Windows 10 with the safe mode as following method for uninstalling a software, it does not prompt to enter a password at login screen anymore. It was working fine until now. ...
I took the plunge today and did a clean install of Windows 10 pro downloaded from MSDN. pleased to say it was the best install experience of any OS i've worked with. the performance is also incredible, everything is very snappy & responsive. ...
I should be grateful for any help. At the moment I have a Local login and I am considering changing to a Microsoft login. If I do, does this mean that when my PC starts from a boot, that instead of the pin that I use to login to my account on the...
Login Screen in Customization
Hi all, Does anyone know how to change the login screen image? I'm not talking about the lock screen, which is the first screen to show up when you start your computer, I'm talking about the one where you actually enter your password. Any help...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 14:10.
Find Us