BSOD, black screen and sometimes even multi colour

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  1. Posts : 9
    Windows 10
    Thread Starter
       #11

    I have connected:
    - a Logitech receiver that's always connected.
    - esp32-S3 direct USB
    - USB to serial converter (ch340 I think?)
    - maybe a flash drive (but doubt in the last 30 days)
      My Computer


  2. Posts : 43,216
    windows 10 professional version 1607 build 14393.969 64 bit
       #12

    1) For any recurrent black screens > click > Windows logo key + Ctrl + Shift + B > report what is seen and heard


    2) For any recurrent BSOD > post a new V2 share link into the newest post




    3) Please run the multiple Asus diagnostics > custom (all) > allow it to run overnight as needed

    (You'll be the first to report the ease of use, pro / con, of this diagnostic software)

    For each test take pictures > post images or share links displaying the tests performed with results


    MyASUS - System Diagnosis | Official Support | ASUS USA



    Alternative:

    ASUS PC Diagnostics - Download
      My Computer


  3. Posts : 9
    Windows 10
    Thread Starter
       #13

    1) I will try again but in the past this does nothing. Black screen remains. It also sometimes freezes playing a tone if the speakers were playing something when the event happened and the screen is sometimes a strange pixelated version of what was on the screen before the freeze. I have tried this key combo during the black and pixelated screens with no result. I have to hold the power button for 2-5secs for anything to happen. Simply pressing the button is unresponsive.

    2) BSOD's are a little more rare than the above but I will run V2 if and when they occur.

    3) I have run that diagnostic before and just did it again without much fruit. Update your browser to use Google Drive and other apps - Google Drive Help
    I took screenshots of the 3 "suggestions". The alternative PC diagnostic doesn't seem to start up. When opening the .exe it has a load screen which disappears after 15 seconds and then disappears.
      My Computer


  4. Posts : 43,216
    windows 10 professional version 1607 build 14393.969 64 bit
       #14

    1) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
    Speccy - Free Download - Piriform: Speccy - System Information - Free
    Download Speccy | Find your computer specs, free!
    Download Speccy | Find your computer specs, free!
    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID
    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer




    2) Run Prime95 - Stress Test Your CPU
    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
    Prime95 - Stress Test Your CPU
    a) Record the maximum temperature and post the maximum temperature into the thread
    b) Record test duration and post the uninterrupted test duration into the thread
    c) Aim for testing > 3 hrs and abort testing as needed for freezing, temperature changes (see link)
    d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10



    3) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
    Aim for 1 hour testing.
    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
    Abort testing as needed for temperature changes, freezing, display artifacts, etc.
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
    FurMark - GPU Stress Test
    Make sure that you use the Microsoft snipping tool to post images of each into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10
      My Computer


  5. Posts : 9
    Windows 10
    Thread Starter
       #15

    Just started running the CPU stress test and wanted to move my PC. I unplugged it briefly and noticed the temps drop pretty rapidly. Then when I plugged it in they shot up again. I dove into the power plans to see if it boosts performance when plugged in but there seems to be only 1 power plan in Windows so I'm not sure if there is an ASUS utility that is changing this or if it is simply that the charger is plugged in that is increasing the CPU temps. Interested in your thoughtsBSOD, black screen and sometimes even multi colour-plugged-.pngBSOD, black screen and sometimes even multi colour-unplugged.png
      My Computer


  6. Posts : 43,216
    windows 10 professional version 1607 build 14393.969 64 bit
       #16
      My Computer


  7. Posts : 9
    Windows 10
    Thread Starter
       #17

    Dont think that's available for my device
      My Computer


 

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