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  1. Joined : Sep 2015
    Posts : 63
    windows 10
       08 Sep 2015 #11

    here is what i got

      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       09 Sep 2015 #12

    Reboot and try it again.
      My System SpecsSystem Spec


  3. Joined : Sep 2015
    Posts : 63
    windows 10
       09 Sep 2015 #13

    will be back this evening


    Done the reboot (restart) and same thing ,
    Will be out ll day today
    Last edited by Chrisjaz; 09 Sep 2015 at 01:59. Reason: hadn't, finished
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       09 Sep 2015 #14

    Try it a few times, usually it takes a few tries to solve this.
    If after a few tries the problem hasn't gone away, please upload the cbs.log file located at C:\Windows\Logs\CBS\.
    If the file is too large, try a 3rd party uploader like dropbox, onedrive, google drive etc.
      My System SpecsSystem Spec


  5. Joined : Sep 2015
    Posts : 63
    windows 10
       09 Sep 2015 #15

    Just before I go out I thought I would give it one more try , however it is searching for command prompt see image !Attachment 36547Attachment 36547
      My System SpecsSystem Spec


  6. Joined : Sep 2015
    Posts : 63
    windows 10
       09 Sep 2015 #16
      My System SpecsSystem Spec


  7. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       09 Sep 2015 #17

    Please copy/paste in admin command prompt "DISM /Online /Cleanup-Image /RestoreHealth" (without quotes)
      My System SpecsSystem Spec


  8. Joined : Sep 2015
    Posts : 63
    windows 10
       09 Sep 2015 #18

    Command prompt


    Hi axe ,

    I have done what you said and hopefully the DPS windows violation will not return however the delete and arrow keys still won't stay on when pressed I have to click every time to move them one .
    Maybe I will have to live with that .
    Thank you ever so much for your help , if the CSOD with dpc comes back I will let you know

    Regards

    Christina
      My System SpecsSystem Spec


  9. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       09 Sep 2015 #19

    Have you performed the restorehealth command?

    What exactly happened before you had the key problem?
      My System SpecsSystem Spec


  10. Joined : Sep 2015
    Posts : 63
    windows 10
       09 Sep 2015 #20

    Command prompt


    Hi ya ,

    yes I done the command prompt health check and it said good , the arrow keys and delete keys happened once I loaded windows 10 so maybe they will sort it eventually ?
      My System SpecsSystem Spec


 
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