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  1.    08 Sep 2015 #11
    Join Date : Sep 2015
    Posts : 63
    windows 10
    Thread Starter

    here is what i got

      My ComputerSystem Spec
  2.    09 Sep 2015 #12
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    Reboot and try it again.
      My ComputersSystem Spec
  3.    09 Sep 2015 #13
    Join Date : Sep 2015
    Posts : 63
    windows 10
    Thread Starter

    will be back this evening


    Done the reboot (restart) and same thing ,
    Will be out ll day today
    Last edited by Chrisjaz; 09 Sep 2015 at 01:59. Reason: hadn't, finished
      My ComputerSystem Spec
  4.    09 Sep 2015 #14
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    Try it a few times, usually it takes a few tries to solve this.
    If after a few tries the problem hasn't gone away, please upload the cbs.log file located at C:\Windows\Logs\CBS\.
    If the file is too large, try a 3rd party uploader like dropbox, onedrive, google drive etc.
      My ComputersSystem Spec
  5.    09 Sep 2015 #15
    Join Date : Sep 2015
    Posts : 63
    windows 10
    Thread Starter

    Just before I go out I thought I would give it one more try , however it is searching for command prompt see image !Attachment 36547Attachment 36547
      My ComputerSystem Spec
  6.    09 Sep 2015 #16
    Join Date : Sep 2015
    Posts : 63
    windows 10
    Thread Starter
      My ComputerSystem Spec
  7.    09 Sep 2015 #17
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    Please copy/paste in admin command prompt "DISM /Online /Cleanup-Image /RestoreHealth" (without quotes)
      My ComputersSystem Spec
  8.    09 Sep 2015 #18
    Join Date : Sep 2015
    Posts : 63
    windows 10
    Thread Starter

    Command prompt


    Hi axe ,

    I have done what you said and hopefully the DPS windows violation will not return however the delete and arrow keys still won't stay on when pressed I have to click every time to move them one .
    Maybe I will have to live with that .
    Thank you ever so much for your help , if the CSOD with dpc comes back I will let you know

    Regards

    Christina
      My ComputerSystem Spec
  9.    09 Sep 2015 #19
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    Have you performed the restorehealth command?

    What exactly happened before you had the key problem?
      My ComputersSystem Spec
  10.    09 Sep 2015 #20
    Join Date : Sep 2015
    Posts : 63
    windows 10
    Thread Starter

    Command prompt


    Hi ya ,

    yes I done the command prompt health check and it said good , the arrow keys and delete keys happened once I loaded windows 10 so maybe they will sort it eventually ?
      My ComputerSystem Spec

 
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