Server 2019 Boot Black Screen

Kyle · 09 Aug 2024

Hey.

Unfortunately I cannot give much information of the issue I am experiencing on my AD/DC as I don't know myself. When I was running the log collector, just before it finished with errors, it deleted the entire folder it saved logs in and the crash dump file. I don't know why or how but I'm sure it isn't meant to do that.

When booting the system it just remains a black screen unless I'm in Safe Mode w/ Networking, where I am able to boot but cannot do much in the Explorer. Start won't work, I cannot open many Windows/Shell things. It's weird to say the least. I performed a sfc /scannow, it said that it found corrupt files but could not repair them - pretty typical of Windows' troubleshooting. Absolutely useless.

Although something does concern me. I found this in autorun:

Code:

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Rather odd.

OS: Windows Server 2019 Standard Edition (Evaluation)
Build: 1809 (17763.6054)

zbook · 09 Aug 2024

Please run > post share links

a) Tuneup plus

https://www.tenforums.com/attachment...p_plus_log.bat

Batch files for use in BSOD debugging

Batch files for use in BSOD debugging

b) gather_additional_dump_files

https://www.tenforums.com/attachment...dump_files.bat

Batch files for use in BSOD debugging

c) memory dump

administrative command prompt:

Code:

PowerShell $D=(New-Object -ComObject Wscript.Shell).SpecialFolders(4);Compress-Archive "%WinDir%\MEMORY.DMP" "$D\Memory_dmp"

d) getmemoryconfiguration

https://www.tenforums.com/attachment...figuration.bat

Post a link for drivers and BIOS:
System Manufacturer TOSHIBA
System Model SATELLITE L850-166

Report any newer BIOS version: 1.30, 29/03/2012

Kyle · 14 Aug 2024

Here are the zips.

Server 2019 Boot Black Screen-capture.png

RAM_info.txt
Tuneup_log 2024-08-14 at 16-37-07.zip
LiveKernel Reports 2024-08-14 (17-38-41).zip

zbook · 14 Aug 2024

1) Reboot > run Tuneup plus > post a share link

2) Open administrative powershell (PS) and copy and paste:

Code:

$D=(New-Object -ComObject Wscript.Shell).SpecialFolders(4);Compress-Archive "$Env:SystemRoot\MEMORY.DMP" "$D\Memory_dmp"

Post a share link

3) Search for:

LastWriteTime Size (MB) FullName
------------- --------- --------
09/08/2024 05:17:06 PM 743.17 C:\Windows\MEMORY.DMP

Post a share link.

4) Run:

Crucial System Scanner | Memory Upgrade Scanner | Crucial | Crucial.com

Post a share link.

4) Post a link for drivers and BIOS:
System Manufacturer TOSHIBA
System Model SATELLITE L850-166

5) Report any newer BIOS version: 1.30, 29/03/2012

6) Post a new V2 share link into the newest post

Code:

Event[96]:
  Log Name: System
  Source: Service Control Manager
  Date: 2024-07-20T04:09:38.794
  Event ID: 7023
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: WIN-E056L0UG3O1
  Description: 
The Spooler service terminated with the following error: 
Ran out of memory

Code:

Event[4652]:
  Log Name: System
  Source: Service Control Manager
  Date: 2024-07-21T09:25:39.141
  Event ID: 7038
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: SKYNET-SERVER.skynet.local
  Description: 
The sppsvc service was unable to log on as NT AUTHORITY\NetworkService with the currently configured password due to the following error: 
Not enough memory resources are available to process this command.

Code:

Event[14206]:
  Log Name: System
  Source: Microsoft-Windows-Resource-Exhaustion-Detector
  Date: 2024-08-08T07:47:01.674
  Event ID: 2004
  Task: Resource Exhaustion Diagnosis Events
  Level: Warning
  Opcode: Contains the results of the diagnosis.
  Keyword: Events related to exhaustion of system commit limit (virtual memory).
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: server.skynet.local
  Description: 
Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: firefox.exe (7512) consumed 872501248 bytes, firefox.exe (1744) consumed 446889984 bytes, and firefox.exe (7112) consumed 327970816 bytes.

Code:

Event[14684]:
  Log Name: System
  Source: Microsoft-Windows-Resource-Exhaustion-Detector
  Date: 2024-08-09T10:59:19.527
  Event ID: 2004
  Task: Resource Exhaustion Diagnosis Events
  Level: Warning
  Opcode: Contains the results of the diagnosis.
  Keyword: Events related to exhaustion of system commit limit (virtual memory).
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: server.skynet.local
  Description: 
Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: dns.exe (3480) consumed 256282624 bytes, MsMpEng.exe (3832) consumed 249073664 bytes, and sqlservr.exe (2468) consumed 232677376 bytes.