Getting BSOD at least 1 a day


  1. Posts : 3
    window 10
       #1

    Getting BSOD at least 1 a day


    Not really any consistent pattern, will happen when I'm using or away
    Windows 10 version 22H2 OS Build 19045.4355
    Update your browser to use Google Drive, Docs, Sheets, Sites, Slides, and Forms - Google Drive Help

    - - - Updated - - -

    Oh, I should include that each time it is the same error code irql_not_less_or_equal
      My Computer


  2. Posts : 264
    Windows 10 Home 21H2
       #2

    The dump files all show a thread owned by the Corsair.Service.CpuIdRemote64.exe process crashing while making use of the driver cpuz157_x64.sys - which is probably a component that comes with the Corsair software. Have you checked to see if your Corsair software is fully up to date?
      My Computer


  3. Posts : 41,534
    windows 10 professional version 1607 build 14393.969 64 bit
       #3

    Please perform the following steps:



    1) Run Tuneup plus > post a share link

    https://www.tenforums.com/attachment...p_plus_log.bat

    Batch files for use in BSOD debugging

    Batch files for use in BSOD debugging



    2) Run Disk partition information > post a share link

    https://www.tenforums.com/attachment...iskparinfo.bat

    Batch files for use in BSOD debugging



    3) Post images or share links displaying disk management

    How to Post a Screenshot of Disk Management


    4) List all installed non-Microsoft AV software then uninstall using the applicable uninstall tool



    5) Make sure that Microsoft defender is on


    6) Open administrative command prompt and copy and paste

    msdt.exe -id WindowsUpdateDiagnostic

    Perform Windows and Microsoft defender updates > post images or share links of error messages or codes



    7) Open Msinfo32 > wait 10 minutes > save as NFO > post a share link


    8) Post a new V2 share link


    9) Uninstall CPU-Z


    10) Run Revo uninstaller to make sure CPU-Z is completely uninstalled


    11) Create a new restore point


    Create System Restore Point in Windows 10



    Code:
    cpuz157_x64.sys Tue Jan 31 01:36:56 2023 (63D8E138)
      My Computer


  4. Posts : 3
    window 10
    Thread Starter
       #4

    I checked corsair, and it seems everything has latest update. But if that is what is causing the crash, then I can just not launch it on startup. I'll give this a day or two to see if I get a crash without corsair software running, then mark this as solved
      My Computer


  5. Posts : 264
    Windows 10 Home 21H2
       #5

    Is it iCUE or something else?
      My Computer


  6. Posts : 3
    window 10
    Thread Starter
       #6

    Yes it is ICUE
      My Computer


  7. Posts : 41,534
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    When available update the progress with the steps in post #3.



    Code:
    Event[1356]:
      Log Name: System
      Source: Service Control Manager
      Date: 2024-05-01T15:01:40.9960000Z
      Event ID: 7045
      Task: N/A
      Level: Information
      Opcode: N/A
      Keyword: Classic
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-LU0JOMR
      Description: 
    A service was installed in the system.
    
    Service Name:  cpuz158
    Service File Name:  C:\WINDOWS\temp\cpuz158\cpuz158_x64.sys
    Service Type:  kernel mode driver
    Service Start Type:  demand start
    Service Account:

    Code:
    Event[1357]:
      Log Name: System
      Source: Service Control Manager
      Date: 2024-05-01T15:01:56.3000000Z
      Event ID: 7045
      Task: N/A
      Level: Information
      Opcode: N/A
      Keyword: Classic
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-LU0JOMR
      Description: 
    A service was installed in the system.
    
    Service Name:  CorsairLLAccessEF01CE72988F8A9ADA58EB5A6DC747FD0AA4388B
    Service File Name:  E:\Corsair iCUE5 Software (1)\CorsairLLAccess64.sys
    Service Type:  kernel mode driver
    Service Start Type:  auto start
    Service Account:
    Code:
    Event[3050]:
      Log Name: System
      Source: Application Popup
      Date: 2024-05-09T13:15:05.1490000Z
      Event ID: 26
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-LU0JOMR
      Description: 
    Application popup: Corsair.Service.CpuIdRemote64.exe - Application Error : The instruction at 0x00007FFEDB8365C5 referenced memory at 0x0000000000000000. The memory could not be read.
    
    Click on OK to terminate the program

    Code:
    Event[3383]:
      Log Name: System
      Source: Microsoft-Windows-WindowsUpdateClient
      Date: 2024-05-09T21:44:07.8250000Z
      Event ID: 43
      Task: Windows Update Agent
      Level: Information
      Opcode: Installation
      Keyword: Installation,Started
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-LU0JOMR
      Description: 
    Installation Started: Windows has started installing the following update: 2024-01 Security Update for Windows 10 Version 22H2 for x64-based Systems (KB5034441)
    
    Event[3384]:
      Log Name: System
      Source: Microsoft-Windows-WindowsUpdateClient
      Date: 2024-05-09T21:44:09.7080000Z
      Event ID: 20
      Task: Windows Update Agent
      Level: Error
      Opcode: Installation
      Keyword: Installation,Failure
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-LU0JOMR
      Description: 
    Installation Failure: Windows failed to install the following update with error 0x8024200B: 2024-01 Security Update for Windows 10 Version 22H2 for x64-based Systems (KB5034441).
      My Computer


  8. Posts : 264
    Windows 10 Home 21H2
       #8

    I'd want to get your motherboard using the latest BIOS available from here. As I understand it, iCUE does a significant amount of communication with the motherboard and it looks like there have been quite a few updates since the version showing in your latest dump file (P1.40).

    I'd then uninstall and reinstall iCUE using the instructions here and then see if you can recreate the problem.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:18.
Find Us




Windows 10 Forums