Thank you for such a comprehensive response!
1) The opening post did not report a new Windows installation.
What happened on 03/11?
This is the in-place Windows Upgrade that I mentioned during troubleshooting. (Reinstall Windows; preserve files.)
2) The Ryzen 7 7700X CPU supports RAM up to 5200.
At the time that the V2 log collector ran the RAM was clocked at 6000.
a) Make sure that there is no overclocking during the troubleshooting.
b) Turn off XMP.
To gently push back, AMD has marketed these CPUs and mobos as DDR5-6000 compatible, and indeed shipped DDR5-6000 RAM to all review sites. I've also been running at DDR5-6000 for a year with no issues. That said, I turned off EXPO (AMD XMP) after making the post, to try and isolate the failure. So far no crashes, but I'll wait a day before writing off the problem as solved.
[/quote]
3) The G. Skill RAM F5-6000J3636F16G were not seen on the Qualified Vendor List (QVL)
B650 AORUS ELITE AX (rev. 1.0/1.1) Support | Motherboard - GIGABYTE Global
If available, use QVL ram during the troubleshooting.[/quote]
Thank you for the link! I'd be miffed if Microcenter bundled poorly-compatible RAM with the mobo, but if the EXPO "off" fix works, I will switch to RAM on the QVL list as a permanent fix.
Can do! I'll do these if the EXPO "off" doesn't sustain stability.
Code:
amduw23g amduw23g c:\windows\system32\driverstore\filerepository\u0400566.inf_amd64_5e4d397bddb6fe15\b400392\amdkmdag.sys
Code:
Name AMD Radeon RX 7900 XTX
PNP Device ID PCI\VEN_1002&DEV_744C&SUBSYS_2422148C&REV_C8\6&189A910D&0&00000009
Adapter Type AMD Radeon Graphics Processor (0x744C), Advanced Micro Devices, Inc. compatible
Adapter Description AMD Radeon RX 7900 XTX
Adapter RAM (1,048,576) bytes
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\u0400566.inf_amd64_5e4d397bddb6fe15\B400392\amdxn64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0400566.inf_amd64_5e4d397bddb6fe15\B400392\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0400566.inf_amd64_5e4d397bddb6fe15\B400392\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0400566.inf_amd64_5e4d397bddb6fe15\B400392\amdxc64.dll
Driver Version 31.0.24019.1006
INF File oem12.inf (ati2mtag_Navi31 section)
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\U0400566.INF_AMD64_5E4D397BDDB6FE15\B400392\AMDKMDAG.SYS (31.0.24019.1006, 95.46 MB (100,094,904 bytes), 3/7/2024 10:27 PM)
Name AMD Radeon(TM) Graphics
PNP Device ID PCI\VEN_1002&DEV_164E&SUBSYS_D0001458&REV_C3\4&16012499&0&0041
Adapter Type AMD Radeon Graphics Processor (0x164E), Advanced Micro Devices, Inc. compatible
Adapter Description AMD Radeon(TM) Graphics
Adapter RAM 512.00 MB (536,870,912 bytes)
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\u0400566.inf_amd64_5e4d397bddb6fe15\B400392\amdxn64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0400566.inf_amd64_5e4d397bddb6fe15\B400392\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0400566.inf_amd64_5e4d397bddb6fe15\B400392\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0400566.inf_amd64_5e4d397bddb6fe15\B400392\amdxc64.dll
Driver Version 31.0.24019.1006
INF File oem12.inf (ati2mtag_Raphael section)
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\U0400566.INF_AMD64_5E4D397BDDB6FE15\B400392\AMDKMDAG.SYS (31.0.24019.1006, 95.46 MB (100,094,904 bytes), 3/7/2024 10:27 PM)
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I'd give importance to the RAM discrepancy, but if your processor does only support 5200, the motherboard should select it by default, even if the 6000 frecuency could be selected w/o XMP. I have 2 DDR3 modules whose highest JEDEC profile has the exact same frequency (1866) and latencies as their XMP profile, I suppose including the latter was some marketing.
Upon combining these modules with others with max JEDEC profile at 1600 and an XMP at 1866, the motherboard selected 1600 on its own, although all parts support 1866 officially (processor, motherboard, and both pairs of modules) and I left it so. Meaning this that if you're exhausting the number of modules or the max RAM official capacity, you might have to run the memory one step below 5200.
Unless upgrading the BIOS has done progresses that Idk about, flashing the BIOS will return to default settings (for instance I've had to set the SATA mode to RAID manually after any BIOS flash in one of my systems) and automatic settings (such as default clocks for everything including RAM; if you've installed faster RAM than what the processor or the motherboard supports officially, it should be underclocked because otherwise a default processor or motherboard overclocking would happen, this would be buggy behaviour).
Thanks for your advice! As mentioned in my other reply, I turned off EXPO yesterday and am seeing if that resolves the issue. If that works, my next steps will be:
1. Replacing RAM with approved-vendor-list RAM.
2. If that doesn't work at EXPO 6000MHz, then see if I can run at something lower like DDR5-5800.
The challenge with avoiding EXPO entirely is that you give up about 20% in some games by doing so, which is pretty brutal. And I know that this mobo was running fine at 6000MHz for a while.
- - - Updated - - -
Update: Experienced my first crash with EXPO off. Moving ahead with additional troubleshooting.
Quote