Critical Process Died when playing games

Link to Log collector output

I’ve been having crashes since yesterday usually with stop code “critical_process_died”, occasionally others like Unexpected Store exception, Registry filter driver exception. These have been one offs though, 90% of the time is critical process. The crashes also seem to only happen when I play a game.



Specs: 5800x3D, 32gb ram, 3080Ti, gigabyte x570 aorus elite, 1200W PSU, SSD1: WDS200T1X0E SSD2: TS4TMTE250S. Windows 11 x64 Ver 23H2 (build 22631.3235)



Steps i've taken:

• Updated BIOS
• Updated Windows
• sfc scan. This fixed some corrupt files.
• chkdsk. Didn’t find anything. Crystaldiskmark and the manufacturers diagnostic tools (WD and Transcend) both seem fine
• Memtest86+ passed
• There were some gameinputsvc errors in error log, resolved this by uninstalling the version in add/remove programs (there seems to be a built in one that still lives)
• Disabled all non windows startup services and program’s, this seems to have had the biggest effect so far on increasing the longevity. Before doing this was crashing within minutes (or seconds ) of launching a game. Now have been able to play for an hour or two before crashing.
• Ran DDU and installed fresh nvidia drivers, perhaps helped a bit.
• I've tried to get a memory dump but when the BSOD happens it does not progress from 0% and a dmp file isn't created

Hey, I've attached the images, looks like my secondary drive has loads of errors even though everything is blue.

To note. I have fresh installed windows and was still seeing crashes. I then disabled XMP which made the crashes less frequent. But they still happen after say half an hour of playing a game.

Currently have only one game “installed”, this is on the WD drive, my boot drive. (The one without errors). There are many other games from the previous installation on the Transcend drive (the one that shows errors) though I haven’t linked these in to stream yet on the new windows install.

It feels like there’s definitely a hardware fault but with the transcend drive not currently being used at all (though of course still connected). I wonder if it really could be causing the issue. Or perhaps I’m dealing with a mobo / ram / cpu issue.

Is there anything that might tip you off as to which drive it may be referring to?

fwiw when i ran chkdsk initially there were a bunch of errors picked up in files on the Transcend drive. So much so that I spotted a pattern (it was with a load of recorded game videos) That I stopped chkdsk, deleted them all and then ran it again to reduce how long it was taking fixing files that I don't care about.

Also, in the interest of troubleshooting I have been cycling my RAM sticks to see if i can pinpoint one that may potentially be broken.

if you have slots A,B,C,D and sticks 1,2,3,4. I have tried running with A(empty), B 2, C (empty), D 4. This allowed me to play for a while but eventually crashed. Currently testing A (e), B 1, C (e), D 3 and am going strong but haven't had time to test extensively yet.

Thank you for your recommendation.

I took a few days testing with new RAM and was running quite smoothly but eventually the crashes returned.

I will try to RMA the drive, is there something you would suggest that I use to prove the bad block events being recorded on the drive as part of my RMA request.