Multiple recurring BSOD - Please help!!

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  1. Posts : 9
    Windows 11 Pro
       #1

    Multiple recurring BSOD - Please help!!


    Hello, I am in dire need of assistance to help solve my issue(s)

    I built this PC at the beginning of December 2023 and have never had any issues until now.
    Short intro: while I was playing a game (Palworld) on Thursday evening I got a BSOD, then it happened again, then again. I tried a system restore point from the day before and this made it worse, it became a blue screen loop and I was unable at all to boot into windows at all. Nothing in the Windows RE was able to help, may tools were unable to run successfully at all. Blue screen errors listed were Critical Process Died, I am unsure what the initial blue screen errors were as they disappeared too quickly and I was then not able to access the minidumps.

    I did a clean windows install using recovery media (same drive, I did delete all previous partitions and only left the single block of unallocated space in the drive) everything seemed fine at first but quickly the blue screen came back. The current errors are IRQL NOT LESS OR EQUAL, EXCEPTION ON INVALID STACK, and PAGE FAULT IN NONPAGED AREA. With the first one showing once or twice and the last 2 being the most often seen errors. Only some of the BSOD events created minidump files, 2 of my minidump files were deleted during/after the latest BSOD.
    I have tried everything under the sun that I can do; such as ensuring all drivers are up to date, running the DISM and sfc commands, using blue screen view as well as WinDbg to look at the minidumps (there wasn't anything that was actionable with my knowledge), running memtest86+ (passed, no errors), and updating mobo BIOS as well as removing XMP. The BSOD is seemingly random and does recur at or after any specific time (some crashes have been a few minutes apart and there's been twice where i've been able to game for hours before a crash) or during any specific activity (many of the crashes were during gaming but not all)
    I am at a loss and have done everything that I am able to do and feel like I've seen every post with related keywords and have nothing else to try.

    My Windows Version number is 23H2 (OS Build 22631.3007)
    This is the share link for the logs from the V2 Log collector GAMING-4070-(2024-02-04_03-48-38).zip - Google Drive
    If the minidump files are required or would help I can attach those as well upon request (sadly there is only 4, with the deletions)
      My Computer


  2. Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    Please perform the following steps:


    1) Run Tuneup plus > post a share link

    https://www.tenforums.com/attachment...p_plus_log.bat

    Batch files for use in BSOD debugging

    Batch files for use in BSOD debugging



    2) Make a new restore point:

    Create System Restore Point in Windows 10



    3) Uninstall the Nvidia GPU drivers nvlddmkm.sys using DDU

    Display Driver Uninstaller: How to use | Tutorials

    Display Driver Uninstaller (DDU) | Wagnardsoft

    Official Drivers | NVIDIA



    4) Monitor the computer for recurrent BSOD and unexpected shutdowns and restarts using reliability monitor:

    View Reliability History in Windows 11 Tutorial | Windows 11 Forum

    Reliability Monitor is the Best Windows Troubleshooting Tool You Aren't Using




    5) For any recurrent BSOD and / or unexpected shutdown and restart post a new V2 share link into the newest post
      My Computer


  3. Posts : 9
    Windows 11 Pro
    Thread Starter
       #3

    Thank you for your reply, my situation has devolved since my post. My computer had another BSOD after which would not allow me to boot windows except safe mode a few times. I decided to try a restore point, after this it stopped allowing me to boot safe mode at all (as had happened earlier).
    I was able to get many of the minidump files from these crashes by using robocopy with command prompt in the recovery environment. (here they are in case you are able to look at them compiled minidumps.zip - Google Drive) I also have a list of the BSOD errors that were shown at the time of blue screen, this is a long list so I will write it here only if that would be helpful.

    I used a brand new SSD just purchased today (Samsung 990 Pro) and installed windows on this drive with my other boot drive removed. I had 4 BSOD DURING the windows installation. (here in case you are able to look Minidump of crashes during install.zip - Google Drive)

    I have had several BSOD after the installation as well (not surprising at this point) as I was installing drivers. I then also changed my RAM set which has clearly not helped. Here is the current V2 log GAMING-4070-(2024-02-04_21-07-09).zip - Google Drive
    There are also unknown devices in the device manager that had not been there previously, they have yellow caution signs by them and device manager is not able to update the drivers or identify them.

    I will uninstall the display drivers now and run tune up plus, as described. I have been using the reliability monitor throughout this process and will continue to do so
    My windows install is not good (my settings and credentials have carried over) and it makes me nervous that it blue screened during the install... would you recommend clean installing yet again due to the blue screens. I do not understand how the driver issues can carry over to fresh installs, though I absolutely believe this can be the case!

    Thank you again, I am quite desperate for my computer to once again be functional.
      My Computer


  4. Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    The BSOD bugchecks were:

    Bug Check 0x1AA: EXCEPTION_ON_INVALID_STACK
    Bug Check 0x162: KERNEL_AUTO_BOOST_INVALID_LOCK_RELEASE
    Bug Check 0x50: PAGE_FAULT_IN_NONPAGED_AREA
    Bug check 0xA: IRQL_NOT_LESS_OR_EQUAL


    The collected dump file BSOD bugchecks were all 1AA.


    One of the debugged dump files was caused by nvlddkm.sys.

    There was malfunctioning hardware reported in the logs.


    There may be malfunctioning hardware.

    Crashes after a new Windows installation supports malfunctioning hardware.
      My Computer


  5. Posts : 9
    Windows 11 Pro
    Thread Starter
       #5

    Thank you for the information, should I continue with the driver uninstall? There was a BSOD during the tuneup sorry for the delay, results are posted below. I have a crappy old GPU from another system, would you recommend installing that into this build and trying to reinstall windows and going from there. Do you know how I might go about testing my GPU or if I should ask about that in another place?

    The restore operation completed successfully.

    The operation completed successfully.

    ==================================================================

    The second "SFC /ScanNow" was skipped, as the first output the following:

    Windows Resource Protection did not find any integrity violations.

    ==================================================================

    Started on 2024-02-04 at 21:41:30.14

    [ChkDsk /Scan]

    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...
    314112 file records processed.
    File verification completed.
    Phase duration (File record verification): 994.79 milliseconds.
    3401 large file records processed.
    Phase duration (Orphan file record recovery): 0.91 milliseconds.
    0 bad file records processed.
    Phase duration (Bad file record checking): 0.02 milliseconds.

    Stage 2: Examining file name linkage ...
    969 reparse records processed.
    390336 index entries processed.
    Index verification completed.
    Phase duration (Index verification): 2.58 seconds.
    0 unindexed files scanned.
    Phase duration (Orphan reconnection): 68.93 milliseconds.
    0 unindexed files recovered to lost and found.
    Phase duration (Orphan recovery to lost and found): 0.04 milliseconds.
    969 reparse records processed.
    Phase duration (Reparse point and Object ID verification): 1.55 milliseconds.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    Phase duration (Security descriptor verification): 14.68 milliseconds.
    38113 data files processed.
    Phase duration (Data attribute verification): 0.07 milliseconds.
    CHKDSK is verifying Usn Journal...
    34618320 USN bytes processed.
    Usn Journal verification completed.
    Phase duration (USN journal verification): 45.63 milliseconds.

    Windows has scanned the file system and found no problems.

    No further action is required.

    1952607231 KB total disk space.
    66396492 KB in 153961 files.
    120504 KB in 38114 indexes.
    0 KB in bad sectors.
    476039 KB in use by the system.
    65536 KB occupied by the log file.
    1885614196 KB available on disk.

    4096 bytes in each allocation unit.
    488151807 total allocation units on disk.
    471403549 allocation units available on disk.
    Total duration: 3.71 seconds (3714 ms).

    ==================================================================

    Started on 2024-02-04 at 21:41:45.20

    AutoReboot

    TRUE

    ==================================================================

    [Set AutoReboot = False]

    Updating property(s) of '\\GAMING-4070\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 11 Pro|C:\\Windows|\\Device\\Harddisk0\\Partition3"'
    Property(s) update successful.
    ==================================================================

    AutoReboot

    FALSE

    ==================================================================

    DebugInfoType

    7

    ==================================================================

    [Set DebugInfoType = 7]

    Updating property(s) of '\\GAMING-4070\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 11 Pro|C:\\Windows|\\Device\\Harddisk0\\Partition3"'
    Property(s) update successful.
    ==================================================================

    DebugInfoType

    7

    ==================================================================

    [WMIC PageFile list]

    AllocatedBaseSize=5120
    CurrentUsage=0
    Description=C:\pagefile.sys
    InstallDate=20240204200428.282931-480
    Name=C:\pagefile.sys
    PeakUsage=0
    Status=
    TempPageFile=FALSE

    ==================================================================

    AutomaticManagedPagefile

    TRUE

    ==================================================================

    [Set AutomaticManagedPagefile = True]

    Updating property(s) of '\\GAMING-4070\ROOT\CIMV2:Win32_ComputerSystem.Name="GAMING-4070"'
    Property(s) update successful.
    ==================================================================

    AutomaticManagedPagefile

    TRUE

    ==================================================================

    [BcdEdit /enum {badmemory}]

    RAM Defects
    -----------
    identifier {badmemory}

    ==================================================================

    Finished on 2024-02-04 at 21:41:46.77
    It took 5 minutes and 50 seconds to complete the operations.
      My Computer


  6. Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    Please reseat the RAM modules.

    When were installed RAM purchased?

    How was the compatibility checked?

    Please run Memtest86+ for 8 or more passes > take pictures > post images or share links

    Memtest86+ | The Open-Source Memory Testing Tool

    MemTest86+ - Test RAM



    Code:
    Location     : Controller0-DIMMA2
    BankLabel    : BANK 0
    Manufacturer : Corsair
    MemoryType   : DDR4
    FormFactor   : DIMM
    Capacity     : 16GB
    Speed        : 2133
    Serial       : 00000000
    PartNumber   : CMW32GX4M2D3600C18  
    ECC          : False
    TypeDetail   : {Synchronous}
    
    Location     : Controller1-DIMMB2
    BankLabel    : BANK 0
    Manufacturer : Corsair
    MemoryType   : DDR4
    FormFactor   : DIMM
    Capacity     : 16GB
    Speed        : 2133
    Serial       : 00000000
    PartNumber   : CMW32GX4M2D3600C18  
    ECC          : False
    TypeDetail   : {Synchronous}
      My Computer


  7. Posts : 9
    Windows 11 Pro
    Thread Starter
       #7

    This RAM was pilfered out of my old build just in case it was the ram causing the issues - it was only installed AFTER the most recent windows reinstall. It was purchased about 2 years ago.
    I have put back the original RAM and will run the tuneup again.

    I have not been able to uninstall the GPU drivers, my computer gave a BSOD twice trying to boot into safe mode. I have since been trying to take out the GPU from my old build (it seems that I cannot, it is a prebuilt )

    I tested the original RAM with memtest86+ but only twice (passed)... Would you like me to post the 8 pass results all at once or as they come?

    I'm not sure I fully understand your question regarding compatibility. PC Part Picker said it was comparable and I have been using my rig heavily, daily since the beginning of December with no issues until 72 hours ago.
      My Computer


  8. Posts : 9
    Windows 11 Pro
    Thread Starter
       #8

    This RAM was pilfered out of my old build just in case it was the ram causing the issues - it was only installed AFTER the most recent windows reinstall. It was purchased about 2 years ago.
    I have put back the original RAM and will run the tuneup again.

    I have not been able to uninstall the GPU drivers, my computer gave a BSOD twice trying to boot into safe mode. I have since been trying to take out the GPU from my old build (it seems that I cannot, it is a prebuilt )

    I tested the original RAM with memtest86+ but only twice (passed)... Would you like me to post the 8 pass results all at once or as they come?

    I'm not sure I fully understand your question regarding compatibility. PC Part Picker said it was comparable and I have been using my rig heavily, daily since the beginning of December with no issues until 72 hours ago.
      My Computer


  9. Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    The latest BSOD bugchecks were:

    153
    1AA
    7E
    A
    1E

    The multiple types of bugchecks is typical of malfunctioning or incompatible hardware.

    With this presentation it's best to eliminate incompatibility by using RAM displayed on the Qualified Vendor List (QVL)
      My Computer


  10. Posts : 9
    Windows 11 Pro
    Thread Starter
       #10

    Thank you, I did just double check the original ram and it is listed as compatable with the motherboard on the manufacturer site. My Corsair RAM is "CMW32GX4M2D3600C18" and is showing as ok. I did run the tuneup again with the original RAM (the 32GB ram which was in some logs, was only in for a short time). I will run the memtest86+ again now and take pics of the passes or fails

    Here are the tuneup results:

    Microsoft Windows 11 Pro Version 23H2 (OS Build 22631.2861)

    ==================================================================

    Started on 2024-02-04 at 22:48:39.36

    [SFC /ScanNow]

    Beginning system scan. This process will take some time.

    Results:

    Windows Resource Protection did not find any integrity violations.

    ==================================================================

    Started on 2024-02-04 at 22:49:40.93

    [DISM /online /cleanup-image /ScanHealth]

    Deployment Image Servicing and Management tool
    Version: 10.0.22621.2792

    Image Version: 10.0.22631.2861

    No component store corruption detected.

    The operation completed successfully.

    ==================================================================

    Started on 2024-02-04 at 22:50:25.65

    [DISM /online /cleanup-image /RestoreHealth]

    Deployment Image Servicing and Management tool
    Version: 10.0.22621.2792

    Image Version: 10.0.22631.2861

    The restore operation completed successfully.

    The operation completed successfully.

    ==================================================================

    The second "SFC /ScanNow" was skipped, as the first output the following:

    Windows Resource Protection did not find any integrity violations.

    ==================================================================

    Started on 2024-02-04 at 22:51:06.32

    [ChkDsk /Scan]

    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...
    314112 file records processed.
    File verification completed.
    Phase duration (File record verification): 1.33 seconds.
    3403 large file records processed.
    Phase duration (Orphan file record recovery): 0.95 milliseconds.
    0 bad file records processed.
    Phase duration (Bad file record checking): 0.02 milliseconds.

    Stage 2: Examining file name linkage ...
    970 reparse records processed.
    396006 index entries processed.
    Index verification completed.
    Phase duration (Index verification): 4.15 seconds.
    0 unindexed files scanned.
    Phase duration (Orphan reconnection): 73.82 milliseconds.
    0 unindexed files recovered to lost and found.
    Phase duration (Orphan recovery to lost and found): 0.04 milliseconds.
    970 reparse records processed.
    Phase duration (Reparse point and Object ID verification): 1.66 milliseconds.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    Phase duration (Security descriptor verification): 18.63 milliseconds.
    40948 data files processed.
    Phase duration (Data attribute verification): 0.02 milliseconds.
    CHKDSK is verifying Usn Journal...
    40798152 USN bytes processed.
    Usn Journal verification completed.
    Phase duration (USN journal verification): 102.47 milliseconds.

    Windows has scanned the file system and found no problems.

    No further action is required.

    1952607231 KB total disk space.
    70684384 KB in 161611 files.
    129372 KB in 40949 indexes.
    0 KB in bad sectors.
    482183 KB in use by the system.
    65536 KB occupied by the log file.
    1881311292 KB available on disk.

    4096 bytes in each allocation unit.
    488151807 total allocation units on disk.
    470327823 allocation units available on disk.
    Total duration: 5.68 seconds (5681 ms).

    ==================================================================

    Started on 2024-02-04 at 22:51:22.03

    AutoReboot

    FALSE

    ==================================================================

    [Set AutoReboot = False]

    Updating property(s) of '\\GAMING-4070\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 11 Pro|C:\\Windows|\\Device\\Harddisk0\\Partition3"'
    Property(s) update successful.
    ==================================================================

    AutoReboot

    FALSE

    ==================================================================

    DebugInfoType

    7

    ==================================================================

    [Set DebugInfoType = 7]

    Updating property(s) of '\\GAMING-4070\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 11 Pro|C:\\Windows|\\Device\\Harddisk0\\Partition3"'
    Property(s) update successful.
    ==================================================================

    DebugInfoType

    7

    ==================================================================

    [WMIC PageFile list]

    AllocatedBaseSize=9728
    CurrentUsage=0
    Description=C:\pagefile.sys
    InstallDate=20240204200428.282931-480
    Name=C:\pagefile.sys
    PeakUsage=0
    Status=
    TempPageFile=FALSE

    ==================================================================

    AutomaticManagedPagefile

    TRUE

    ==================================================================

    [Set AutomaticManagedPagefile = True]

    Updating property(s) of '\\GAMING-4070\ROOT\CIMV2:Win32_ComputerSystem.Name="GAMING-4070"'
    Property(s) update successful.
    ==================================================================

    AutomaticManagedPagefile

    TRUE

    ==================================================================

    [BcdEdit /enum {badmemory}]

    RAM Defects
    -----------
    identifier {badmemory}

    ==================================================================

    Finished on 2024-02-04 at 22:51:23.59
    It took 2 minutes and 44 seconds to complete the operations.
      My Computer


 

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