Frequent BSOD - Driver Power State


  1. shaowned
    Posts : 4
    windows 10
       New #1

    Frequent BSOD - Driver Power State


    BSOD roughly every hour, same error every time.

    PC has LSI SAS2 2308-8i with hard drives connected, the errors seem as though they may be related to this.

    Windows 10 Version 22H2 Build 19045.3930

    V2 log collector:
    LUKE-SERVER-(2024-02-03_11-45-45).zip - Google Drive
      My Computer
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  3. lightingman117
    Posts : 5
    Win7
       New #2

    What is the actual model of the LSI SAS2 2308-8i Mustang card? [2907-8i ??]
    (2308 is the controller)

    LSI00301 9207-8i, SAS2 2308 Mustang HBA Win10 Best Practices - General - Covecube Inc.


    Using Sas2Flash
    https://docs.broadcom.com/doc/12353205
    Blocked
    Flashing firmware and BIOS on LSI SAS HBAs
    How-to: Flash LSI 9211-8i using EFI shell | TrueNAS Community
      My Computer
    Quote Quote

  4. zbook
    Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       New #3

    Please perform the following steps:



    1) Run Tuneup plus > post a share link

    https://www.tenforums.com/attachment...p_plus_log.bat

    Batch files for use in BSOD debugging

    Batch files for use in BSOD debugging



    2) Create a new restore point:

    Create System Restore Point in Windows 10



    3) The BIOS Version/Date American Megatrends International, LLC. FK, 3/8/2023

    Upgrade the BIOS: FK > FP

    Z690 AORUS ELITE AX (rev. 1.4) Support | Motherboard - GIGABYTE Global


    5) Contact Broadcom to get the most up to date support:
    MegaRAID and HBAs Support



    lsi_sas LSI_SAS c:\windows\system32\drivers\lsi_sas.sys
    lsi_sas2 Lsi_sas2 c:\windows\system32\drivers\lsi_sas2.sys
    lsi_sas2i LSI_SAS2i c:\windows\system32\drivers\lsi_sas2i.sys
    lsi_sas3i LSI_SAS3i c:\windows\system32\drivers\lsi_sas3i.sys



    Code:
    Name	LSI Adapter, SAS2 2308 Mustang
Manufacturer	LSI Corporation
Status	OK
PNP Device ID	PCI\VEN_1000&DEV_0087&SUBSYS_00411590&REV_05\4&1E1F98A2&0&00E8
Driver	C:\WINDOWS\SYSTEM32\DRIVERS\LSI_SAS2.SYS (2.0.76.0, 103.17 KB (105,648 bytes), 6/14/2023 10:44 AM)

    Code:
    Description	Disk drive
Manufacturer	(Standard disk drives)
Model	ATA WDC WD121KRYZ-01 SCSI Disk Device
Bytes/Sector	512
Media Loaded	Yes
Media Type	Fixed hard disk
Partitions	1
SCSI Bus	0
SCSI Logical Unit	0
SCSI Port	2
SCSI Target ID	8
Sectors/Track	63
Size	10.91 TB (12,000,132,426,240 bytes)
Total Cylinders	1,458,933
Total Sectors	23,437,758,645
Total Tracks	372,027,915
Tracks/Cylinder	255
Partition	Disk #5, Partition #0
Partition Size	10.91 TB (12,000,002,310,144 bytes)
Partition Starting Offset	135,266,304 bytes

    Code:
    Description	Disk drive
Manufacturer	(Standard disk drives)
Model	ATA WDC WD121KRYZ-01 SCSI Disk Device
Bytes/Sector	512
Media Loaded	Yes
Media Type	Fixed hard disk
Partitions	1
SCSI Bus	0
SCSI Logical Unit	0
SCSI Port	2
SCSI Target ID	7
Sectors/Track	63
Size	10.91 TB (12,000,132,426,240 bytes)
Total Cylinders	1,458,933
Total Sectors	23,437,758,645
Total Tracks	372,027,915
Tracks/Cylinder	255
Partition	Disk #4, Partition #0
Partition Size	10.91 TB (12,000,002,310,144 bytes)
Partition Starting Offset	135,266,304 bytes

    Code:
    Description	Disk drive
Manufacturer	(Standard disk drives)
Model	WDC WD121KRYZ-01W0RB0
Bytes/Sector	512
Media Loaded	Yes
Media Type	Fixed hard disk
Partitions	1
SCSI Bus	3
SCSI Logical Unit	0
SCSI Port	0
SCSI Target ID	0
Sectors/Track	63
Size	10.91 TB (12,000,132,426,240 bytes)
Total Cylinders	1,458,933
Total Sectors	23,437,758,645
Total Tracks	372,027,915
Tracks/Cylinder	255
Partition	Disk #0, Partition #0
Partition Size	10.91 TB (12,000,002,310,144 bytes)
Partition Starting Offset	135,266,304 bytes

    Code:
    Description	Disk drive
Manufacturer	(Standard disk drives)
Model	WDC WD121KRYZ-01W0RB0
Bytes/Sector	512
Media Loaded	Yes
Media Type	Fixed hard disk
Partitions	1
SCSI Bus	3
SCSI Logical Unit	0
SCSI Port	0
SCSI Target ID	0
Sectors/Track	63
Size	10.91 TB (12,000,132,426,240 bytes)
Total Cylinders	1,458,933
Total Sectors	23,437,758,645
Total Tracks	372,027,915
Tracks/Cylinder	255
Partition	Disk #0, Partition #0
Partition Size	10.91 TB (12,000,002,310,144 bytes)
Partition Starting Offset	135,266,304 bytes

    Code:
    Description	Disk drive
Manufacturer	(Standard disk drives)
Model	ATA WDC WD121KRYZ-01 SCSI Disk Device
Bytes/Sector	512
Media Loaded	Yes
Media Type	Fixed hard disk
Partitions	1
SCSI Bus	0
SCSI Logical Unit	0
SCSI Port	2
SCSI Target ID	21
Sectors/Track	63
Size	10.91 TB (12,000,132,426,240 bytes)
Total Cylinders	1,458,933
Total Sectors	23,437,758,645
Total Tracks	372,027,915
Tracks/Cylinder	255
Partition	Disk #9, Partition #0
Partition Size	10.91 TB (12,000,002,310,144 bytes)
Partition Starting Offset	135,266,304 bytes

    Code:
    Description	Disk drive
Manufacturer	(Standard disk drives)
Model	ATA WDC WD121KRYZ-01 SCSI Disk Device
Bytes/Sector	512
Media Loaded	Yes
Media Type	Fixed hard disk
Partitions	1
SCSI Bus	0
SCSI Logical Unit	0
SCSI Port	2
SCSI Target ID	6
Sectors/Track	63
Size	10.91 TB (12,000,132,426,240 bytes)
Total Cylinders	1,458,933
Total Sectors	23,437,758,645
Total Tracks	372,027,915
Tracks/Cylinder	255
Partition	Disk #3, Partition #0
Partition Size	10.91 TB (12,000,002,310,144 bytes)
Partition Starting Offset	135,266,304 bytes

    Code:
    Description	Disk drive
Manufacturer	(Standard disk drives)
Model	ATA WDC WD121KRYZ-01 SCSI Disk Device
Bytes/Sector	512
Media Loaded	Yes
Media Type	Fixed hard disk
Partitions	1
SCSI Bus	0
SCSI Logical Unit	0
SCSI Port	2
SCSI Target ID	20
Sectors/Track	63
Size	10.91 TB (12,000,132,426,240 bytes)
Total Cylinders	1,458,933
Total Sectors	23,437,758,645
Total Tracks	372,027,915
Tracks/Cylinder	255
Partition	Disk #8, Partition #0
Partition Size	10.91 TB (12,000,002,310,144 bytes)
Partition Starting Offset	135,266,304 bytes
      My Computer
    Quote Quote

  6. shaowned
    Posts : 4
    windows 10
    Thread Starter
       New #4

    lightingman117 said:
    What is the actual model of the LSI SAS2 2308-8i Mustang card? [2907-8i ??]
    (2308 is the controller)

    LSI00301 9207-8i, SAS2 2308 Mustang HBA Win10 Best Practices - General - Covecube Inc.


    Using Sas2Flash
    https://docs.broadcom.com/doc/12353205
    Blocked
    Flashing firmware and BIOS on LSI SAS HBAs
    How-to: Flash LSI 9211-8i using EFI shell | TrueNAS Community
    H220 6Gbps SAS PCI-E 3.0 HBA LSI 9207-8i P20 IT Mode

    It came pre-flashed when I bought it. I have used it for 6 years, on multiple different computers.

    - - - Updated - - -

    Tuneup.log - Google Drive

    Tune Up Plus Log

    System restore created

    Bios updated

    Haven't contacted Broadcom yet, nor explored updating bios/drivers on HBA...will do that next.
    Last edited by shaowned; 03 Feb 2024 at 17:53.
      My Computer
    Quote Quote

  7. zbook
    Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       New #5

    Tuneup plus results were good.


    Open administrative command prompt and copy and paste:

    powercfg -h off

    reboot


    Code:
    Event[19572]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Boot
  Date: 2024-02-03T11:44:41.2210000Z
  Event ID: 16
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Luke-Server
  Description: 
Windows failed to resume from hibernate with error status 0xC0000001.

    Code:
    Event[15841]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Boot
  Date: 2024-01-31T11:12:21.1530000Z
  Event ID: 16
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Luke-Server
  Description: 
Windows failed to resume from hibernate with error status 0xC0000001.

    Code:
    Event[14475]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Boot
  Date: 2024-01-31T10:23:38.1240000Z
  Event ID: 16
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Luke-Server
  Description: 
Windows failed to resume from hibernate with error status 0xC0000001.

    Code:
    Event[8270]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Boot
  Date: 2024-01-30T21:25:01.2200000Z
  Event ID: 29
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Luke-Server
  Description: 
Windows failed fast startup with error status 0xC00000D4.

    Code:
    Event[7723]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Boot
  Date: 2024-01-30T19:37:57.1490000Z
  Event ID: 29
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Luke-Server
  Description: 
Windows failed fast startup with error status 0xC00000D4.

    Code:
    Event[316]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Boot
  Date: 2024-01-30T09:29:28.1190000Z
  Event ID: 16
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Luke-Server
  Description: 
Windows failed to resume from hibernate with error status 0xC0000001.
      My Computer
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  8. lightingman117
    Posts : 5
    Win7
       New #6

    LSImpt_SAS_Windows_8_Windows_Server_2012_P20

    LSImpt_SAS_Windows_8_Windows_Server_2012_P20

    Might be most up to date. Asking Broadcom can't hurt.
      My Computer
    Quote Quote

  9. shaowned
    Posts : 4
    windows 10
    Thread Starter
       New #7

    zbook said:
    Tuneup plus results were good.


    Open administrative command prompt and copy and paste:

    powercfg -h off

    reboot
    Did this, 2 hours no BSOD, so appears to be fixed.

    - - - Updated - - -

    I spoke too soon. 2 new BSODs.

    Log collector below.

    LUKE-SERVER-(2024-02-04_12-49-29).zip - Google Drive
      My Computer
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  10. zbook
    Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       New #8

    Uninstall and reinstall: (contact Broadcom as needed)

    lsi_sas2 Lsi_sas2 c:\windows\system32\drivers\lsi_sas2.sys



    Code:
    Name	LSI Adapter, SAS2 2308 Mustang
Manufacturer	LSI Corporation
Status	OK
PNP Device ID	PCI\VEN_1000&DEV_0087&SUBSYS_00411590&REV_05\4&1E1F98A2&0&00E8
Driver	C:\WINDOWS\SYSTEM32\DRIVERS\LSI_SAS2.SYS (2.0.76.0, 103.17 KB (105,648 bytes), 6/14/2023 10:44 AM)
      My Computer
    Quote Quote

  12. shaowned
    Posts : 4
    windows 10
    Thread Starter
       New #9

    zbook said:
    Uninstall and reinstall: (contact Broadcom as needed)

    lsi_sas2 Lsi_sas2 c:\windows\system32\drivers\lsi_sas2.sys



    Code:
    Name	LSI Adapter, SAS2 2308 Mustang
Manufacturer	LSI Corporation
Status	OK
PNP Device ID	PCI\VEN_1000&DEV_0087&SUBSYS_00411590&REV_05\4&1E1F98A2&0&00E8
Driver	C:\WINDOWS\SYSTEM32\DRIVERS\LSI_SAS2.SYS (2.0.76.0, 103.17 KB (105,648 bytes), 6/14/2023 10:44 AM)
    Done, appears to have fixed it. Thank you very much!!!
      My Computer
    Quote Quote

  13. zbook
    Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       New #10

    Monitor the computer (two to three days) for recurrent BSOD and unexpected shutdowns and restarts using reliability monitor:

    View Reliability History in Windows 11 Tutorial | Windows 11 Forum

    Reliability Monitor is the Best Windows Troubleshooting Tool You Aren't Using
      My Computer
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