frequent BSOD - DPC_WATCHDOG_VIOLATION

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  1. zbook
    Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
       New #11

    How come the BIOS displayed:

    BIOS Version/Date American Megatrends Inc. 6063, 3/13/2023


    See post #2 step #6.
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  3. andrewcichetti
    Posts : 8
    Windows 10
    Thread Starter
       New #12

    Here is the output from the elevated command prompt. Memory_dmp.zip - Google Drive

    I will try and swap the hardware at my earliest convenience. Might I ask what you specifically mean when you refer to using a dongle?
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  4. zbook
    Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
       New #13

    amazon wifi dongel - Google Suche


    What is the status the computer BIOS?

    Upgraded?
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  6. andrewcichetti
    Posts : 8
    Windows 10
    Thread Starter
       New #14

    frequent BSOD - DPC_WATCHDOG_VIOLATION-capture.png

    Here is a screenshot of my system information showing that my bios should be updated

    Edit: still getting plenty of blue screens, I can send more log files if necessary
    Last edited by andrewcichetti; 06 Feb 2024 at 12:01.
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  7. zbook
    Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
       New #15

    Malfunctioning / incompatible hardware, misbehaving drivers, and BIOS problems cause BSODs.

    Plan hardware swap testing or hardware replacement.

    When possible upgrade the BIOS.
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  8. andrewcichetti
    Posts : 8
    Windows 10
    Thread Starter
       New #16

    zbook said:

    When possible upgrade the BIOS.
    I have updated the bios as per the last screenshot.

    When you refer to hardware swap testing, you are referring to the hard drive, correct? If so, I have two, one disc drive mainly for storage and my SSD which is where I store windows and most games. Should I try swapping the one with windows, or both? Or are you referring to other hardware?
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  9. zbook
    Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
       New #17

    Most desktop computer hardware can be swap tested: CPU, GPU, Drive, RAM, Motherboard, Network card, etc.

    The hardware to swap test is related to the recurrent BSOD:

    netr28ux RT2870 USB Extensible Wireless LAN Card Driver c:\windows\system32\drivers\netr28ux.sys
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