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  1. Joined : Sep 2015
    Posts : 44
    Microsoft Windows 10 Home 64-bit
       18 Oct 2015 #81

    I am sorry, but I don't understand. When I check in device manager and system32 the drivers are all more current than what you are listing. The wdcsam64 is 2015 and I just installed the latest Datacolor Spyder5 and the driver is new. Npf.sys is 9/2015. Where do I find the old drivers you are listing to delete them?
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       18 Oct 2015 #82

    That list was from the dump, however the drivers.txt file says that only the wdcsam64.sys file is from 2008, the others are not in the drivers.txt

    Try updating the wdcsam64 driver from support.wdc.com
      My System SpecsSystem Spec


  3. Joined : Sep 2015
    Posts : 44
    Microsoft Windows 10 Home 64-bit
       18 Oct 2015 #83

    I went to the WD site and tried to update wdcsam64, but after the installation it shows the same driver I already had (4/28/15 ver. 1.0.17.0) . I don't know where the old files are coming from. I found a "Windows Driver Package" from WD dated 1/19/2011 in the Programs listing in control panel that mentions "wdc_sam", but it was installed today. Looks like it is part of the current download. Not sure. Don't know where to go from here.

    Also, there is a WDCSAM directory in both the "program files" directory and the "program files x86" files. The 2011 files are in "program files" version and the 2015 files are in the "program files x86" version. Seems like it would be the other way around.
    Last edited by stonerobertc; 18 Oct 2015 at 14:45.
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       18 Oct 2015 #84

    Try to remove the device and reinstall it.
    Although, I expect that it is a device?
      My System SpecsSystem Spec


  5. Joined : Sep 2015
    Posts : 44
    Microsoft Windows 10 Home 64-bit
       18 Nov 2015 #85

    I installed a new video driver on November 4 and things were looking good for about 11 days. However, starting on November 15 I have had 5 BSOD in 4 days. I have not changed any settings or added any new programs or hardware. Windows did an update on November 11, so it does not coincide exactly with that. Attached is dump file info. Attachment 49017 Any ideas? Thanks.
      My System SpecsSystem Spec


  6. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       18 Nov 2015 #86

    About USB connections: what exactly is connected and where?
      My System SpecsSystem Spec


  7. Joined : Sep 2015
    Posts : 44
    Microsoft Windows 10 Home 64-bit
       18 Nov 2015 #87

    I have 10 USB ports, 6 USB 3.0 and 4 USB 2.0. There are two powered 3.0 USB hubs. One USB hub has 6 external drives attached with their own power supplies. The other USB hub has a card reader attached. I have a mouse, a wireless keyboard fob, a film scanner (not turned on) and a Wacom tablet attached to USB 2.0 ports on the computer.
      My System SpecsSystem Spec


  8. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       18 Nov 2015 #88

    You're still using the 4k monitor? Where is it connected to?
    Do you still have and use the other monitor? Where is it connected to?

    Lets run SFC another time for the updates.



    BSOD every few hours or few days - very random Diagnostics Test BSOD every few hours or few days - very random
     System File Check

    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
      My System SpecsSystem Spec


  9. Joined : Sep 2015
    Posts : 44
    Microsoft Windows 10 Home 64-bit
       18 Nov 2015 #89

    4K monitor is connected by DisplayPort. Other monitor is DVI connection. Both connected to the nvidia Quattro k620 card. I am going to be away from the computer for a while. I will run test when I get back.
      My System SpecsSystem Spec


  10. Joined : Sep 2015
    Posts : 44
    Microsoft Windows 10 Home 64-bit
       18 Nov 2015 #90

    Just finished two scans. No problems detected on either.
      My System SpecsSystem Spec


 
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