1. Joined : Sep 2015
    Posts : 3
    Windows 10
       02 Sep 2015 #1

    BSOD reference_by_pointer while playing video in WMP. Logonui.exe 0x0

    Hi guys, just registered here but I have had this problem a few times and managed to solve it but now I can not.

    I was watching a flv file in WMP and got this BSOD that said REFERENCE_BY_POINTER and my laptop restarted .
    After restart, I get a black screen, a few seconds go by and turns to green. Login sound, now the screen flickers back and forth from green to black and get the error logonui.exe memory couldn't be written. I press ok and the error appears again and again and again.

    Restart and keeps happening.
    F8 wont boot intolerancia safe mode, shift + f8 neither. Before I was able to access a menu that allowed me to restart in safe mode but now it wont (although it makes a beep sound indicating it will get to the menu but goes directly to the login screen)

    My specs
    Hp dv7 4087
    Ati radeon + Intel hd switchable graphics
    6 gb ram
    500 gb hard drive

    Any help will be highly appreciated.

    Ps: sorry for the mistakes, english is not my main language + I am using my mobile phone.
      My System SpecsSystem Spec

  2. Joined : Jun 2015
    Posts : 10,903
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       03 Sep 2015 #2

    Hi inicdam,

    Welcome to the 10forums.
    Please read BSOD Posting Instructions

    Please fill in your system specs
    Please go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My System SpecsSystem Spec

  3. Joined : Sep 2015
    Posts : 3
    Windows 10
       04 Sep 2015 #3

    Hi, thanks for the reply

    I read that thread but, as I stated above, I couldn't login

    Anyways, I formated an installed windows 7... less of a headache!

    You can mark this as solved.

      My System SpecsSystem Spec

  4. Joined : Jun 2015
    Posts : 10,903
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       04 Sep 2015 #4

    Apologies, must have missed that part.

    You can mark this solved then
      My System SpecsSystem Spec

  5. Joined : Sep 2015
    Posts : 3
    Windows 10
       05 Sep 2015 #5

    Thanks axe, silly me I didn't see the big green button!!

      My System SpecsSystem Spec


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