Windows 10: multiple occurances of IRQL_NOT_LESS_OR_EQUAL Solved

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  1. Posts : 11,508
    Windows 10 Pro
       03 Sep 2015 #11

    Both drivers are 1 time coming in each different dumps.
    So there are 5 dumps, and only in the 1st is BHDrvx64 and 3rd SYMEVENT64x86 flagged.
    All the dumps are saying memory corruption so I think it is more due to your RAM, but there needs to be prove to be definitive.

    Links to driver reference table:
    http://www.carrona.org/drivers/drive...EVENT64x86.SYS
    http://www.carrona.org/drivers/drive...d=BHDrvx64.sys

    The drivers are underlined
    Code:
    0: kd> lmvm SYMEVENT64x86start             end                 module name
    fffff800`e6370000 fffff800`e6395000   SYMEVENT64x86 T (no symbols)           
        Loaded symbol image file: SYMEVENT64x86.SYS
        Image path: \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
        Image name: SYMEVENT64x86.SYS
        Timestamp:        Mon Jan 19 23:43:56 2015 (54BD88AC)
        CheckSum:         0001F810
        ImageSize:        00025000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Code:
    5: kd> lmvm BHDrvx64start             end                 module name
    fffff800`53340000 fffff800`534d5000   BHDrvx64 T (no symbols)           
        Loaded symbol image file: BHDrvx64.sys
        Image path: \??\C:\Program Files (x86)\Norton Internet Security\NortonData\22.5.0.124\Definitions\BASHDefs\20150810.001\BHDrvx64.sys
        Image name: BHDrvx64.sys
        Timestamp:        Sat Jul 11 06:11:26 2015 (55A0976E)
        CheckSum:         0019DF0B
        ImageSize:        00195000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  2.    03 Sep 2015 #12

    Thanks for the info. I have uninstalled Norton. I too agree that it makes more sense that it would be Ram. Even if I do not get any more crashes today I will plan to run the tests to ram tonight.
    Again. Many thanks for the help.
      My ComputerSystem Spec


  3. Posts : 11,508
    Windows 10 Pro
       03 Sep 2015 #13

    You're welcome
    I'm glad I can help.

    It is smart to test the RAM.
    Ofcourse, you can install Norton again when the problem is solved.
      My ComputersSystem Spec

  4.    03 Sep 2015 #14

    Ok. No blue screens after uninstalling Norton.
    I couldn't boot to the memtest86+ with USB. It said it was not a bootable device. I tried installing several times to the usb with the same issue.
    I then installed memtest86 and I was able to boot and start the tests. Problem I have now is that I can not wake up my screen to see the progress. I tried space bar, enter and various other keys. Earlier I tired esc but that terminates the job. I don't know if this saves results when it's done or if it completes and screen will wake.
    I'll guess I'll see tomorrow
      My ComputerSystem Spec

  5.    04 Sep 2015 #15

    it's what I feared. The monitor won't respond to any keyboard input so I couldn't get to any results page. Any advice?
      My ComputerSystem Spec


  6. Posts : 11,508
    Windows 10 Pro
       04 Sep 2015 #16

    Did you format the USB before installing MemTest on it?
      My ComputersSystem Spec

  7.    04 Sep 2015 #17

    Yes, I selected that option (step 8) in running the installer. I did this 2x. I was going to try an earlier version to see if that worked.
      My ComputerSystem Spec

  8.    04 Sep 2015 #18

    I tired running the 4.20 installer with the same issue. when it attempts to boot to the usb drive it says "missing operating system".
    I'm following the instructions you pointed me to MemTest86+ - Test RAM and there is nothing that says I need to do anything different to make the usb bootable. Am I missing something?
      My ComputerSystem Spec

  9.    04 Sep 2015 #19

    I'm going to try something else. I've downloaded the latest iso version of memtest86+and I'm going to use rufus to format the usb drive.
      My ComputerSystem Spec

  10.    04 Sep 2015 #20

    Well that didn't work :-(
    Attachment 35636
      My ComputerSystem Spec


 
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